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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zoho Survey logo
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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zoho Forms logo
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Overview

Description Zoho Survey is an user-friendly survey software based on cloud, designed for freelancers, small to mid-size businesses, large enterprises, NGOs and more. It is loaded with all the essential features and intuitive tools that help to build surveys, reach to the target audience and gain real-time analytical data, which provide you with valuable insights so that you can take smarter decisions. Zoho Survey can be integrated with Google Docs, Zoho CRM, Campaigns, SalesIQ and MailChimp. It is competitively priced, apart from the free trial version, prices for the Standard, Premium and Enterprise editions are well justified according to the features. Read more Zoho Forms is an amazing online form builder that can be integrated with the provider's campaigns, CRM and desktop apps as well. It offers the users with everything that is needed to have the perfect forms to show up on the web media, be it just simple text boxes or the complex fields for formula. It has certain other features up its sleeves like collecting payments, create PDFs, making ‘Thank You’ pages and performing calculations. And since the design for anything on the internet matters, Zoho allows the users to personalise the forms with templates and themes. The forms can even be shared via email campaigns and social media to increase the effectiveness and sign up rates, thanks to the public links. It can even be embedded as HTML links, pop-up dialog box, QR code, etc. So, if the users need a high level of customisability and a slew of features, the Zoho Forms is the way to go. Read more
Pricing Options
  • Free Trial Available
  • Starts at $25.0. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $10.0. Offers Free-forever and Custom plan.
SW Score & Breakdown

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    94%
  • Momentum
    60%
  • Popularity
    66%

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    97%
  • Momentum
    60%
  • Popularity
    74%
SaaSworthy Awards # 3 Highly Rated # 9 Highly Rated # 1 Highly Rated # 12 Most Popular

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • Business Hours
  • Online
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.6/5 1,383 user ratings
4.5/5 342 user ratings
Rating Distribution
  • Excellent

    63.6%
  • Very Good

    30.4%
  • Average

    5%
  • Poor

    0.4%
  • Terrible

    0.5%
  • Excellent

    62%
  • Very Good

    27.2%
  • Average

    9.4%
  • Poor

    1.2%
  • Terrible

    0.3%
Review Summary

Users generally find Zoho Survey to be a user-friendly and comprehensive survey software with an intuitive interface and a wide range of features. It is praised for its ease of use, customization options, reporting capabilities, and strong customer support. However, some users have reported occasional technical glitches, limited data analysis capabilities, and a need for improvement in mobile app functionality. Overall, Zoho Survey is considered a reliable and feature-rich survey tool suitable for businesses of various sizes and needs, with positive feedback on its user-friendliness, customization, and reporting capabilities.

Reviewers praise Zoho Forms for its user-friendly interface, customizable templates, and wide range of features. They appreciate the drag-and-drop functionality, conditional logic, and ability to create complex forms easily. Additionally, reviewers highlight the seamless integration with other Zoho products and third-party applications. However, some users mention occasional glitches and limitations in customization options. Overall, Zoho Forms is a popular choice for businesses seeking a feature-rich and user-friendly form builder.

Pros & Cons
  • User-friendly interface and intuitive tools
  • Comprehensive features for survey creation and analysis
  • Competitive pricing and flexible subscription options
  • Strong customer support and online resources
  • Limited data analysis capabilities
  • Occasional technical glitches
  • Need for improvement in mobile app functionality
  • Feature-rich and customizable form builder
  • Seamless integration with other Zoho products
  • Wide range of templates and themes for personalization
  • Advanced features like payment collection and PDF creation
  • Occasional glitches and limitations in customization options
  • Can be complex for users with limited technical knowledge
  • Limited support for third-party integrations
  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $25.0. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $10.0. Offers Free-forever and Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Free Free

Plus $25.00 $35.00 per month

PRO $35.00 $49.00 per month

Enterprise $75.00 $109.00 per month

Free Free

Basic $10.00 $12.00 per month

Standard $25.00 $30.00 per month

Professional $50.00 $60.00 per month

Premium $90.00 $110.00 per month

Custom Custom

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots Zoho Survey screenshot
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Videos Video Thumbnail
+ 1 More
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Vendor information

Company Details Located in: Pleasanton, CA Located in: Austin, Texas Founded in: 1996
Contact Details

+1 (888) 900-9646

https://www.zoho.com/survey/

Not available

https://www.zoho.com/forms/

Social Media Handles

FAQs

What are the key differences between Zoho Survey and Zoho Forms?

Zoho Survey is a survey software, while Zoho Forms is an online form builder. Zoho Survey focuses on creating and distributing surveys, while Zoho Forms focuses on creating and managing forms.

What are the alternatives to Zoho Survey?

The top alternatives to Zoho Survey are SurveyMonkey, QuestionPro, SmartSurvey, and SurveyMonkey Enterprise.

Which SaaS products can Zoho Forms integrate with?

Zoho Forms can integrate with a wide range of SaaS products, including WordPress, Microsoft Teams, MailChimp, Salesforce, and Zapier.

Which product is better for collecting customer feedback?

Zoho Survey is better for collecting customer feedback, as it offers a wider range of survey features and templates.

How do the reporting features of these products differ?

Zoho Survey offers more advanced reporting features than Zoho Forms, including the ability to create custom reports and export data in multiple formats.

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