Home/Compare/SurveyMonkey vs Zoho Survey
Updated on: November 16, 2019

SurveyMonkey vs Zoho Survey

98%
SurveyMonkey
(4617 Ratings)
71%
Zoho Survey
(435 Ratings)
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SurveyMonkey
(4617 Ratings)
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Zoho Survey
(435 Ratings)
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Overview

Summary

One of the world’s class-leading online survey platform that assists millions of individuals and business organizations in creating and analyzing survey reports to get meaningful insights. With the in-built intuitive tools, it enables to create tailored professional surveys quickly that helps you to make better decisions. SurveyMonkey further helps to build an expertly curated questionnaire and survey templates and lets you post them on various online and social media platforms for a deep-rooted survey. It is robust yet user-friendly, recommended for any industry related customer-feedback surveys, such as educational institutes, business organizations, market research etc. ..read more

Zoho Survey is an user-friendly survey software based on cloud, designed for freelancers, small to mid-size businesses, large enterprises, NGOs and more. It is loaded with all the essential features and intuitive tools that help to build surveys, reach to the target audience and gain real-time analytical data, which provide you with valuable insights so that you can take smarter decisions. Zoho Survey can be integrated with Google Docs, Zoho CRM, Campaigns, SalesIQ and MailChimp. It is competitively priced, apart from the free trial version, prices for the Standard, Premium and Enterprise editions are well justified according to the features. ..read more

Features

360 Degree Feedback

Custom Survey URLs

Data Analysis Tools

Email Distribution

Embeddable Survey

Kiosk Survey

Mobile Survey

Multiple Question Types

Offline Response Collection

Online Survey

Phone Survey

Question Branching

Question Library

Site Intercept Survey

Skip Logic

Support Audio / Images / Video

Survey Templates

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

San Mateo, CA

Pleasanton, CA - 94588 / +1 (888) 900-9646

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Basic (Personal Plan)
Free

Features

  • Number of Surveys : Unlimited
  • Questions per survey : 10 questions per survey
  • Number of responses : View 100 responses per survey
  • Get responses via web, social or email
  • Number of collectors : Use 3 collectors per survey
  • Pop up online surveys
  • Track email responses
  • Mobile apps for iOS and Android
  • 24/7 email support
  • 13 essential question types
  • All languages supported
  • Pagination
  • Labeling, titles and numbering
  • Expert, pre-written survey templates : 40 short survey templates
  • Question Bank approved questions
  • Fully accessible, 508 compliant surveys
  • Matrix questions
  • Collect contact information
  • Video and image questions
  • Rating questions
  • Quiz scoring and instant results
  • Progress bar
  • Text formatting
  • Real time results
  • Share survey data
  • SurveyMonkey Global Benchmarks
  • Data trends
  • Filter and compare results : 1 filter
  • Dashboard
  • Require answer completion
  • Answer validation
  • Randomize answer choices
  • Set survey end date
  • View respondent's IP address
  • Record respondent email address
  • Set max response count
  • Password-protected surveys
  • Enable IP blocking
  • Send surveys
  • Mobile SDK
Team Advantage (Business Plan)
$28 /User/Month

Features

  • Started with 3 users, billed annually
  • Sharing a survey and specifying read and edit access
  • Gather all your comments in one place
  • Let team members analyze, filter, and export results
  • Notify others of new replies
  • Shared library of materials for branded surveys
  • Add or redefine accounts at any time
  • Free integration with popular collaboration applications
  • Unlimited number of surveys, questions and answers
  • Fast 24-hour email support
  • Phone support and 24/7 email support
  • Experiment with customizable feedback
  • Customizable logos, colors, and survey URL
  • Jumping questions and pages
  • Exporting all material (CSV, PDF, PPT, SPSS, XLS)
  • Accept payments
  • Advanced analysis capabilities
  • SurveyMonkey Industry Benchmarks
  • Multilingual survey surveys
Team Premier (Business Plan)
$75 /User/Month

Features

  • Started with 3 users, billed annually
  • Includes features of Team Advantage Plan, plus
  • Phone support and 24/7 email support
  • Cross tabulation
  • Unlimited filtering and comparison rules, data trends
  • Advanced query logic tools
  • Block Randomization
  • Branded surveys
  • Redirection at the end of the survey
  • Removes the SurveyMonkey footer
  • Create private applications using direct API access
Enterprise (Business Plan)
Custom

Features

  • Powerful management tools
  • Integrations and collaboration features for your organization
  • Includes features of Team Premier plan, plus
  • Unlimited API access
  • Adaptive subscription types for multiple users
  • HIPAA Compatible Features
  • Customization and branding
  • Integrations: Salesforce, Marketo, Eloqua and Tableau
  • Administrator build screen and user management
  • Account management and migration
  • Enhanced management and security features
  • Single Sign On (SSO)
  • Activity tracking with monitoring logs
  • My Account Manager
Premier (Personal Plan)
$99 /Month

$1,188 billed Yearly

Features

  • Includes features of Advantage plan, plus
  • Phone support
  • Advanced survey logic
  • Block randomization
  • Survey completion redirect
  • Remove SurveyMonkey footer
  • White label surveys
  • Crosstabs
  • Get direct API access
Advantage (Personal Plan)
$32 /Month

$384.00 billed Yearly

Features

  • Inlcudes Features of Standard Plan Plus
  • Recurring surveys
  • Accept Payments
  • Kiosk Mode: Inactivity Timer
  • Kiosk Mode: Passcode Lock
  • Additional user accounts (Included with business plans)
  • Build surveys together (Included with business plans)
  • Analyze results together (Included with business plans)
  • Shared templates (Included with business plans)
  • Shared themes (Included with business plans)
  • Shared library (Included with business plans)
  • Prioritized email support : Under 1 hour
  • Team ownership (Included with business plan)
  • Additional users (Included with business plan)
  • Consolidated billing (Included with business plan)
  • File upload
  • Question and page randomization
  • A/B test question type
  • Response quotas
  • Multilingual surveys
  • Custom HTML email invitations
  • Question and answer piping
  • Carry forward responses
  • Custom variables
  • SurveyMonkey Industry Benchmarks
  • Statistical significance
  • Export to SPSS
  • Extract data
  • Mobile SDK - Data Pull
Standard (Personal Plan)
$99 /Month

Features

  • Includes Features of Basic Plan Plus
  • Number of responses : 1000 responses per month
  • Number of collectors : Unlimited
  • Expedited email support
  • Expert, pre-written survey templates : 180+
  • Quizzes Pro
  • Question and page skip logic
  • Matrix of dropdown menus
  • Add your logo
  • Custom themes, colors and more
  • Premium themes
  • Custom SurveyMonkey URL
  • Display a 'thank you' page
  • Display disqualification page
  • Subtle SurveyMonkey footer
  • Filter and compare results
  • Dashboard
  • Word clouds
  • Tag written answers
  • Dashboard: Password protection
  • Generate custom charts and reports
  • Print reports
  • Download results as CSV, XLS or PDF
  • Download results in PPT format
  • Confirmation Email to Respondents

Note : 1000 responses per month $0.071 per additional response. SurveyMonkey Audience responses sold separately.

View Price Page
Free
Free

Features

  • Unlimited surveys
  • 10 Questions / Survey
  • 100 Responses / Survey
  • In-mail surveys
  • Over 200 survey templates
  • Embed survey in website
  • HTTPS encryption
  • Share on social
  • Password protection
  • 1 response collector/survey
  • Real-time responses
  • Export as PDF
  • Slack integration
Plus
$29 /Month

Features

  • Unlimited surveys
  • Unlimited questions
  • Unlimited responses
  • Over 200 survey templates
  • Embed survey in website
  • HTTPS encryption
  • Share on social
  • Password protection
  • Unlimited response collectors
  • Real-time responses
  • Skip, end page, and auto-fill logic
  • Complete survey design customization
  • Add logo
  • Purchase responses
  • Email distribution
  • Offline response collection
  • Spam protection
  • Customizable reports
  • Export reports in XLS, CSV
  • Share everything
  • Zoho Sheet integration
  • Eventbrite integration
PRO
$39 /Month

Features

  • Includes features of Plus plan, plus
  • Piping logic
  • Custom variable
  • White label survey
  • Upload favicon
  • Multilingual surveys
  • Multilingual reports
  • Send email notifications
  • URL callback notification (webhook)
  • Export reports in SPSS
  • Zoho CRM integration
  • Zoho Commerce integration
  • Trigger function
  • Google Sheets integration
  • Tableau integration
  • Shopify integration
  • Zendesk integration
Enterprise
$89 /Month

Features

  • Includes features of Pro plan, plus
  • Admin + 2 users
  • User management
  • Department creation
View Price Page

SCREENSHOTS

View 6 screenshot(s)
View 6 screenshot(s)

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  • Eventbrite