Home/Live Chat Software/Syndeo.cx
Updated on: October 3, 2022
Syndeo.cx - Live Chat Software
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78% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Syndeo.cx

personalized customer communcations for the contact center
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What is Syndeo.cx and how does it work?

Syndeo’s ANY messaging app brings all customer interactions from social media networks into place so you can seamlessly have conversations with your clients from one platform no matter which channel they want to communicate on. All conversations are stored in one place so you can easily get an overview of previous interactions, which helps you provide more personalized communications and customer service. To provide a higher level of service, Syndeo allows you to recruit “Experts” -- internal employees or even external subject matter experts – who can provide additional knowledge to better answer customer queries. Using the Syndeo platform, you can deploy chatbots to interact with customers and answer commonly asked questions. Syndeo also has a feature called “Trust Based Routing”, which ensures the customer query is automatically routed to the right customer service agent who has the best experience based on previous questions answered or specialist knowledge and skills.

Syndeo.cx Features Show All Features

Syndeo.cx Technical details

Support Online Customer Type Large Enterprises Medium Business Small Business
API NA Location / Phone Number United Kingdom / + 44 (0) 28 90767266
Deployment SaaS/Web/Cloud Official Website http://syndeo.cx/
Category Live Chat Software

Syndeo.cx Pricing

Pricing ModelFree Trial , Subscription
Business
$78 /Month

Ideal for small to medium businesses. Access to all platform features with unlimited messages

For up to 250 customers

Features

  • Real-time messaging
  • Insights and reporting
  • Automation for self-service
  • Expert community
  • Interaction designer

All the plans includes these features

  • Leverages the apps to communicate quickly
  • Community of experts
  • Chatbot technology
  • Collaborate with customers to improve sales
  • Collect Customer feedback
  • Solve customer issues with defined techniques

Based upon the number of customers the pricing plan varies. Contact the vendor to get the detailed pricing information.

Enterprise
Custom

Ideal for large companies

More than 50,000 customers

Features

  • Includes features of All plan
  • Volume based discounts
  • Consultancy and customised setup
  • Personalised support and training
  • Custom integration to CRM

Contact the vendor to get the latest pricing details.

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Disclaimer: The pricing details were last updated on 07/09/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Syndeo.cx pricing.

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Videos on Syndeo.cx

Syndeo : Your World to Their World
Syndeo : Your World to Their World

Syndeo.cx Screenshots

Syndeo screenshot
Syndeo screenshot
Syndeo screenshot
Syndeo screenshot
Syndeo screenshot

Syndeo.cx FAQs

Syndeo.cx is Live Chat Software. Syndeo.cx offers the following functionalities:

  • Visitor Targeting
  • Persistent Chat
  • Offline Form
  • Knowledge Database

Learn more about Syndeo.cx features.

No, Syndeo.cx does not provide API.


Disclaimer

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