Wisdom is Help Desk Software. Wisdom offers the following functionalities:
- Live Chat
- Ticket Management
- Customizable Branding
Learn more about Wisdom features.
Wisdom is a product engagement CRM which enables teams to watch customers live without downloads in order to provide amazing support and collaboratively develop great features.Reach out and assist customers in need accurately and professionally, as you can handle customers’ issues with complete context by retracing their steps with them while keeping customers in the loop at all times. Understand what your customers want using the Search Analytics and build a relationship with them with enriched social media feeds. Wisdom’s omnisearch enables a comprehensive search for customers, companies and moments in time. With Wisdom, you can share company notes and important recorded clips to assist users in need. You can also collaborate to write and run SQL queries.
|Support||Business Hours Online||Customer Type||Large Enterprises Medium Business Small Business|
|API||NA||Location / Phone Number||Vancouver, Canada / +1 (844) 811-5027|
|Deployment||SaaS/Web/Cloud||Category||Help Desk Software|
Contact the vendor to get the latest pricing details.
Disclaimer: The pricing details were last updated on 08/11/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
No, Wisdom does not provide API.
What do you like best?
I like that we are able to trace order numbers and pros so easilyWhat do you dislike?
I don’t like that when there’s 5 mins of inactivity it just logs my user off.Recommendations to others considering the product
Easy to useWhat business problems are you solving with the product? What benefits have you realized?
Wisdom helps us know when a order has been shipped so it helps show us orders that we shipped and didn’t ship.
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