Home/Help Desk Software/Wisdom
Updated on: August 4, 2021
What is Wisdom ?
Wisdom - Help Desk Software
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74% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Wisdom

Customer interaction just got closer
(2 Ratings) Write Review

Wisdom is a product engagement CRM which enables teams to watch customers live without downloads in order to provide amazing support and collaboratively develop great features.Reach out and assist customers in need accurately and professionally, as you can handle customers’ issues with complete context by retracing their steps with them while keeping customers in the loop at all times. Understand what your customers want using the Search Analytics and build a relationship with them with enriched social media feeds. Wisdom’s omnisearch enables a comprehensive search for customers, companies and moments in time. With Wisdom, you can share company notes and important recorded clips to assist users in need. You can also collaborate to write and run SQL queries.

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Wisdom Features Show All Features

Wisdom Technical details

Support Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API NA Location / Phone Number Vancouver, Canada / +1 (844) 811-5027
Deployment SaaS/Web/Cloud Category Help Desk Software

Wisdom Pricing

Pricing ModelFree Trial , Subscription
Professional
$89 /Month

$89 /seat/month

Features

  • Live View
  • Interactive Cobrowsing
  • Unlimited domains
  • Business hours support
  • 3rd Party Integrations
Enterprise
Custom

Features

  • Priority Support
  • Invoice Billing
  • Uptime SLA
  • Audit Trails
  • Security access controls
  • App-level encryption at rest

Contact the vendor to get the latest pricing details.

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Disclaimer: The pricing details were last updated on 08/11/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Wisdom pricing.

Wisdom FAQs

Wisdom is Help Desk Software. Wisdom offers the following functionalities:

  • Live Chat
  • Ticket Management
  • Customizable Branding

Learn more about Wisdom features.

No, Wisdom does not provide API.

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Wisdom Reviews

OVERALL RATING
4.7
Based on 2 Rating(s)
Rating Distribution
  • 100 %
  • 0 %
  • 0 %
  • 0 %
  • 0 %
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Source : g2crowd.com
(Reviewed on 20 March 2018)
"Wisdom is a great tool to use at work "

What do you like best?

I like that we are able to trace order numbers and pros so easily

What do you dislike?

I don’t like that when there’s 5 mins of inactivity it just logs my user off.

Recommendations to others considering the product

Easy to use

What business problems are you solving with the product? What benefits have you realized?

Wisdom helps us know when a order has been shipped so it helps show us orders that we shipped and didn’t ship.

...more

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Disclaimer

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