Home/Survey/ User Feedback Software/GetFeedback
Updated on: May 25, 2022

What is GetFeedback ?

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GetFeedback - Survey/ User Feedback Software
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89% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

GetFeedback

Create Result-Oriented Surveys in Minutes
(398 Ratings) Write Review

GetFeedback is a valuable tool for companies to capture the feedback of their customers at every step of the customer journey. This helps organisations take action according to critical feedbacks received and introduce necessary changes to improve customer satisfaction. One of the best features of GetFeedback is the provision to be implemented across multiple channels, such as marketing and relationship management. The tool also allows all customer responses to be fed into Salesforce. Users can hence have a central repository of actionable data. This data can then be actively used to create better workflows and event triggers so that potential issues can be handled on time. The dashboard feature makes it even easier to capture a bird’s eye view of the survey results and spot future trends.

GetFeedback Awards

GetFeedback Features Show All Features

GetFeedback Technical details

Support Business Hours Online Customer Type Freelancers Large Enterprises Medium Business Small Business
API Location / Phone Number San Francisco, CA / +1 (415)-942-5981
Deployment SaaS/Web/Cloud Category Survey/ User Feedback Software

GetFeedback Pricing

Pricing ModelFree Trial , Quotation Based
Essentials
Custom

Launch your CX program to deliver better customer experiences

Features

  • Customer Feedback Channels : Email, Website
  • Out-of-the-box CX surveys
  • Top-rated Salesforce integration
  • Pardot integration
  • Email notifications
  • Web audience targeting
  • CX reports (NPS, CSAT, CES)
  • Feedback context analysis
  • Text insights
Pro
Custom

Extend your CX program across key digital channels and business processes

Features

  • Customer Feedback Channels : Email, SMS, Website, Chat
  • Includes features of Essential plan, plus
  • Automations manager
  • CX program builder
  • Sentiment analysis
  • Webhooks
  • Slack integration
  • Custom branding
  • Unlimited seats for viewers
Ultimate
Custom

Scale your CX program to optimize the customer journey across all channels

Features

  • Customer Feedback Channels : Email, SMS, Chat, Website, Mobile App
  • Includes features of Pro plan, plus
  • Unlimited full seats
  • Single sign on (SSO)

Add-ons

  • Embedded listener
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Disclaimer: The pricing details were last updated on 03/12/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about GetFeedback pricing.

GetFeedback Alternatives GetFeedback Alternatives

86% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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SurveyMonkey
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92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
QuestionPro
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SoGoSurvey
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91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Alchemer
(1448 RATINGS)
Alchemer Alchemer is a comprehensive enterprise online survey software enabling companies to design... read more
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91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
SurveyGizmo
(729 RATINGS)
SurveyGizmo SurveyGizmo is a simple yet powerful online survey tool that is ideally designed for all kind of... read more
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91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
SurveySparrow
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SurveySparrow SurveySparrow is a unique tool with the ability to turn monotonous surveys into engaging... read more
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91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Survio
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Survio Survio is a simple and user-friendly online survey software that creates online surveys for market... read more
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90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
SmartSurvey
(87 RATINGS)
SmartSurvey A SaaS platform that provides in-depth survey solution for academics, MNCs, non-profits, government... read more
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90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
QuickTapSurvey
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QuickTapSurvey QuickTapSurvey is a flexible survey solution that lets you create, customize and launch surveys and... read more
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GetFeedback vs QuickTapSurvey

GetFeedback Reviews

OVERALL RATING
4.6
Based on 398 Rating(s)
Rating Distribution
  • 76.9 %
  • 22.8 %
  • 3 %
  • 0.3 %
  • 0.6 %
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Videos on GetFeedback

GetFeedback for Salesforce Demo
GetFeedback for Salesforce Demo
GetFeedback for Salesforce
What Is Customer Experience?
GetFeedback - 3 Minute Product Tour
Creating a Survey with GetFeedback

GetFeedback Screenshots

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GetFeedback FAQs

GetFeedback is Survey/ User Feedback Software. GetFeedback offers the following functionalities:

  • Skip Logic
  • Survey Templates
  • Support Audio / Images / Video
  • Site Intercept Survey
  • Question Library
  • Question Branching
  • Online Survey
  • Multiple Question Types
  • Mobile Survey
  • Kiosk Survey
  • Embeddable Survey
  • Email Distribution
  • Data Analysis Tools
  • Custom Survey URLs
  • 360 Degree Feedback

Learn more about GetFeedback features.

Yes, GetFeedback provides API.

Customers

Mercari
Mercari
Honeywell
Honeywell
Toyota
Toyota
Carrefour
Carrefour
Headspace
Headspace

GetFeedback Integration

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Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com