Freshbooks Reviews

It is super easy to use and provides great reports and visual feedback.

That I have to go back to the list of invoices to select an invoice to enter payment for after I initially enter the invoice.

Helping keep finances organized.

Easy to set up and use the system. Less than 10 minutes and I was creating my first branded invoice.

That my accountant wants me to use another product.

I want to spend the least amount of time possible doing administrative/non-billable work.

.Freshbooks is simple set up and very easy to navigate

I have no specific complaints about the program at this time

freshbooks is helping me solve my small business accounting issues

User friendly. I'm not an accountant, administrator, or other person responsible for the "math" to keep a set of books. Freshbooks does all this for me.

Sometimes have a bit of difficultly reconciling payments against invoices. That's probably my non-bookkeeper brain more than Freshbooks.

I'm a single-person business sometimes working for more than one customer. Freshbooks is set up so that I can keep each customer's billing separate and clean.

I don't need to spend days figuring out how FreshBooks works. Within the first afternoon, I'm already creating estimates, turning them into invoices, and setting up recurring billing. Even people on our team who usually stay away from finance software get comfortable with it pretty quickly, and I think that says a lot about the user experience. Everything feels well organized, and I rarely waste time looking for a feature. One thing I end up appreciating more than I expected is the support team. We run into a situation where we aren't sure how to organize a few recurring projects, so I open a ticket expecting the usual link to a help article. Instead, the person who replies understands exactly what we're trying to do and suggests a much cleaner way to structure our clients, projects, and invoices. That kind of support makes a real difference.

FreshBooks isn't trying to be an advanced financial analytics platform, and honestly, I don't think that's the goal. It focuses on helping me keep the business organized, stay on top of invoicing, and understand where my time and money are going without making everything more complicated than it needs to be.

One thing that really sticks with me happens during a planning meeting. Everyone is convinced that one of our services is the biggest driver of the business. It brings in good revenue, clients ask for it all the time, and the sales team is always pushing it. Before deciding to invest even more time into it, I start looking through FreshBooks and compare revenue, tracked hours, expenses, and how quickly clients actually pay. The numbers tell a completely different story. It's one of the highest-grossing services, but it's also the one taking the most time and generating the most work that never makes it into the invoice. Meanwhile, another service that gets far less attention is bringing in better margins while taking a fraction of the effort. That changes the whole conversation. Instead of making decisions based on what we think is working, we're looking at numbers everyone can understand. That's probably the moment when FreshBooks proves the most value to me.

intruitive clean user interface and simplicity.

It is easy to use. Not enough controls over data, or difficult to get specific data easily. No automated reporting. No project numbers. Seems to need a number of workarounds for some basic accounting and project management tasks.

Accounting features are incredibly organic.

I really can't say! Everything works just as promised.

Accounting, payroll, taxes, it makes everything easy

I enjoy the ease of timekeeping and creating invoices

Nagging me to use products I can't use. Plus this field.

Keeping track of my time and properly charging clients.

I can easily add bank entries directly into the system, which saves a lot of manual time. I also have quick access to all the reports, and they’re clear and easy to understand.

I like everything about FreshBooks. It’s very easy to use, and I don’t have any dislikes.

Bookkeeping, accounting and finalization of books for tax filing.

.clearly laid out line items and automatic recurring payments

expenses mis importing or issues with edits to invoices not taking right away

Invoicing to numerous clients fast and hassle-free