CustomerSuccessBox is an outcome-driven customer success platform that assists B2B SaaS enterprises in lowering churn and increasing recurring revenue. Customer onboarding, product usage analysis, and user communication are all automated.As a result, success managers will be able to improve customer onboarding, retention, and drive, upsell, and increase Monthly Recurring Revenue (MRR) and Lifetime Value (LTV) for SaaS organisations.It has a vast list of features such as - Monitor account health in real time and receive immediate risk notifications. Integrate customer interaction, customer financials, customer support requests, and product adoption to track data from all relevant systems. It is utilised to cover use cases such as Risk, Upselling, and Renewal, and it is used to monitor and provide high value alerts for CSM for accounts that require CSM attention.One of its most beneficial features is Business Outcome Management - Create several business outcomes that are linked with your business goals and use-cases that your customers wish to accomplish. Examine the current state of business outcomes. Add or modify notes for your teams while keeping track of account-level business outcomes.
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Platforms Supported
Organization Types Supported
API Support
Modes of Support
Free Trial
Available
Pricing Plans
Grow $499.00 $499.00 per month
Starting from $499/month
Features
Business $499.00 $499.00
Features
Enterprise Custom
Features
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Disclaimer: The pricing details were last updated on 30/07/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
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Does CustomerSuccessBox provide API?
Yes, CustomerSuccessBox provides API.
Vendor Details
San Francisco, California Founded : 2018Social Media Handles
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