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About CustomerSuccessBox

CustomerSuccessBox is an outcome-driven customer success platform that assists B2B SaaS enterprises in lowering churn and increasing recurring revenue. Customer onboarding, product usage analysis, and user communication are all automated.As a result, success managers will be able to improve customer onboarding, retention, and drive, upsell, and increase Monthly Recurring Revenue (MRR) and Lifetime Value (LTV) for SaaS organisations.It has a vast list of features such as - Monitor account health in real time and receive immediate risk notifications. Integrate customer interaction, customer financials, customer support requests, and product adoption to track data from all relevant systems. It is utilised to cover use cases such as Risk, Upselling, and Renewal, and it is used to monitor and provide high value alerts for CSM for accounts that require CSM attention.One of its most beneficial features is Business Outcome Management - Create several business outcomes that are linked with your business goals and use-cases that your customers wish to accomplish. Examine the current state of business outcomes. Add or modify notes for your teams while keeping track of account-level business outcomes.

Screenshots & Videos

Acobe Inc
Alert
Customer Onboarding
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Pricing

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • Online

CustomerSuccessBox Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

Screenshots of Vendor Pricing Page

Pricing screenshot

Disclaimer: The pricing details were last updated on 30/07/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about CustomerSuccessBox Pricing.

CustomerSuccessBox Alternatives

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CustomerSuccessBox Reviews

User Rating

4.5/5 (Based on 112 Ratings)

Ratings Distribution

  • Excellent

    75%
  • Very Good

    22.3%
  • Average

    0.9%
  • Poor

    0.9%
  • Terrible

    0.9%

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Videos on CustomerSuccessBox

CustomerSuccessBox Screenshots

CustomerSuccessBox FAQs

What are the top alternatives for CustomerSuccessBox?

Does CustomerSuccessBox provide API?

Yes, CustomerSuccessBox provides API.

CustomerSuccessBox Contact

Vendor Details

San Francisco, California Founded : 2018

Contact Details

+1 (650) 449-9190

https://customersuccessbox.com/

Social Media Handles

Customers

PractiTest
Pipedrive
Raken
Hiver

CustomerSuccessBox Integrations

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