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About UserGuiding

UserGuiding is a tool that lets website owners create interactive product tours without coding within minutes. It’s a user-friendly tool that is largely meant for three prominent use cases, namely onboarding new users, promoting newly launched features, and onboarding new employees to internal tools. All of these help in increasing product adoption and decreasing the time taken to adapt to a new product or feature. In-depth analytics features are built right into the tool to track the performance of the guides/tours. Segmenting users and showing different variations to each user-base can be done using the tool as well. Before publishing the final version of the product tour, UserGuiding lets creators preview the said version. This not only helps in ensuring a great experience for end-users but also facilitates proper testing of the tour before it goes live. In case the users close the tour, there is an assistant at one’s disposal which triggers the tour from start again, making it quickly accessible.

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Screenshots & Videos

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Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • NA

Modes of Support

  • Online
UserGuiding Pricing

Free Trial


Pricing Options

Premium Plans ( Subscription )

Pricing Plans

Screenshots of Vendor Pricing Page

Pricing screenshot

Disclaimer: The pricing details were last updated on 20/12/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about UserGuiding Pricing.

UserGuiding Alternatives

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UserGuiding Reviews

User Rating

4.7/5 (Based on 216 Ratings)

Rating Distribution

  • Excellent

  • Very Good

  • Average

  • Poor

  • Terrible


User Sentiments

Easy to Use, Excellent Customer Support, Intuitive UI/UX, Extensive Integrations

Limited Customization Options, Occasional Bugs, Limited Mobile Support, Limited Reporting Capabilities

Do You Use UserGuiding?

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Review Summary

UserGuiding is generally well-received by users, with reviewers commending its user-friendly and intuitive interface, robust capabilities for creating interactive product tours and knowledge bases, and positive impact on user onboarding and engagement. While some reviewers have experienced occasional technical issues or bugs, overall, the product is considered helpful in improving the user experience and reducing the need for customer support.


  • Provides easy to follow guides for onboarding processes and features.
  • Enables user engagement with tooltips, surveys, and announcement bars.


  • Design options are limited.
  • No option for whitelabel branding.

UserGuiding Reviews

AI-Generated from the text of User Reviews

Videos on UserGuiding

UserGuiding FAQs

What are the top alternatives for UserGuiding?

Does UserGuiding provide API?

No, UserGuiding does not provide API.

UserGuiding Contact

Vendor Details

San Francisco, CA

Contact Details

Not available

Social Media Handles


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