FixMe.IT

About FixMe.IT

FixMe.IT remote desktop solution enables instant, secure, and trouble-free connections between remote computers anywhere in the world. Furthermore, they utilize the most up-to-date industry standards and infrastructure to ensure the highest level of security and privacy for the users. With FixMe.IT, support team can quickly and securely view, diagnose, and resolve technical issues on a remote computer without pre-installing software.

Screenshots & Videos

Pricing

Free Trial Available
Starts at $25.00.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

93%
Reviews

77%
Momentum

66%
Popularity

75%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

NA

Modes of Support

24/7 (Live rep), Business Hours, Online

FixMe.IT Features

Show Feature Explanation

Show Missing Features

Remote Access Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

93%

Session Transfer

Facilitates sending and receiving both attended as well as unattended support sessions

Session Recording

Enables one to record remote access, support sessions, and meetings

Remote Control

Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system

File Transfer

Allows sending and receiving files

Screen Sharing

Enables remote participants to see your desktop that allows better collaboration

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Feedback Collection

Helps in collecting feedback from users to assess the support

Diagnostic Tools

Helps to conduct performance testing and network configuration to identify issues on a computer.

FixMe.IT Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

MONTHLY YEARLY

FixMe.IT $25.00 $30.00 per month

$30 per seat per month or $300 per seat billed yearly

Features

Multi-session handling
Two-way desktop sharing
Unattended access
Multi-window control
Drag-and-drop file transfer
Powerful scaling settings
Shared clipboard
Multi-monitor navigation
Instant chat
4K remote desktop access
Whiteboard tools
Reboot and automatically reconnect
Perform administrative tasks
Video session recording
MSI package
Admin rights not required
Session reporting
Branding options
Ctrl-Alt-Delete combination
GDPR & HIPAA compliance
Logoff-logon and switch user
Two-factor authentication

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 03/04/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about FixMe.IT Pricing

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FixMe.IT Reviews

User Rating

4.8/5 (Based on 425 Ratings)

Rating Distribution

Excellent
80.7%
Very Good
18.1%
Average
0.7%
Poor
0%
Terrible
0.5%

User Sentiments

Ease of Use, Affordable Pricing, Reliable Connectivity, Unattended Access

Lack of Mac Support, Limited Mobile Platform Support, Slow File Transfer, Occasional Software Freezes

Do You Use FixMe.IT?

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Review Summary

FixMe-IT garners praise for its user-friendly interface, comprehensive features, and excellent customer support. Reviewers appreciate the software's ease of use and the wide range of features it offers, from basic maintenance tracking to advanced asset management and reporting capabilities. FixMe-IT's customer support team is also highly regarded for their responsiveness and helpfulness. However, some users have noted that the software can be expensive and that its reporting capabilities could be improved.

Pros

Powerful IT service management capabilities for streamlining IT processes.
Centralized platform for effective incident tracking, asset management, and change management.
Customizable dashboards and reports for datadriven decisionmaking.

Cons

Limited integration options, making it challenging to connect with other business applications.
Occasional performance issues reported by some users.
Learning curve for new users can be steep, requiring comprehensive training.

FixMe.IT Reviews

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FixMe.IT FAQs

What is FixMe.IT used for?

FixMe.IT is Remote Access Software. FixMe.IT offers the following functionalities:

Session Transfer
Session Recording
Remote Control
File Transfer
Screen Sharing
Live Chat

Learn more about FixMe.IT features.

What are the top alternatives for FixMe.IT?

Here`s a list of the best alternatives for FixMe.IT:

Does FixMe.IT provide API?

No, FixMe.IT does not provide API.

FixMe.IT Contact

Vendor Details

Toronto, Canada Founded : 2007

Contact Details

+1 617-934-2771

https://www.techinline.com/

Social Media Handles

Linkedin 119

Twitter 813

Facebook 592

Youtube

Disclaimer

This research is curated from diverse authoritative sources; feel free to share your feedback at [email protected]

FixMe.IT

About FixMe.IT

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FixMe.IT

About FixMe.IT

Screenshots & Videos

FixMe.IT Features

Remote Access Features

FixMe.IT Alternatives

FixMe.IT Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use FixMe.IT?

Review Summary

Pros

Cons

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FixMe.IT FAQs

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Disclaimer

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

Buyers

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