Barantum CRM

About Barantum CRM

Barantum CRM is a customer relationship management (CRM) application that makes it easier for companies to allow their all departments to work together. This is an easy-to-use and customisable application that is suitable for all business types. Barantum CRM offers fully-featured sales cycle automation features that help users at every step of an individual process, from lead to a sale. It is the latest technology CRM that includes features of real-time GPS tracking, analysis reports generation and several integration channels. Barantum CRM also works as a customer service system that helps to accelerate service delivery through better ticket management and SLA management. In addition, the customer service system also enables companies to improve their client experience using omnichannel integrations and analysis reports. Finally, Barantum CRM also supports integrations with various channels and social media platforms. Some of the popular integrations in this department include WhatsApp integration, Agent Management and Call Center Integration.

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Pricing

Free Trial Available
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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

95%
Reviews

60%
Momentum

64%
Popularity

81%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

Online

Barantum CRM Features

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CRM Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

95%

Unique Features

Advanced Automation

Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency.

Omnichannel Customer Engagement

Unified management of customer interactions across multiple channels, including web, mobile, and social media.

Predictive Analytics

Advanced analytics for predicting customer behavior and sales opportunities

IoT Integration

Leveraging Internet of Things devices for enhanced data collection and analysis

Customization

Helps to customize the system for use in industry-specific use cases

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Standard Features

Real-time Data Sync

Allows to synchronize with other systems for up-to-date information across platforms

Dedicated Phone Line Integration

Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking

Customer Segmentation

Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads

Opportunity Management

Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle.

Sales Force Automation

Streamlined management of the sales cycle from lead to close

Territory Management

Helps to assign, manage sales territories and conveniently track their progress

Reporting (Analytics)

Provides insightful reports and important business metrics to track and measure the outcomes and progress.

Collaboration Tools

Interactive tools meant to make the application highly collaborative and encourage teamwork

Lead Management

A systemized and organized way of managing all your leads and their conversation.

Quotes (Proposals)

Create effective sales proposals by generating multiple quotes per opportunity

List Management

Enables management of multiple lists and communications with them

Customer Support

Ensures after-sales interactions with your customers and solve queries related to your products and services

Marketing Automation

Develop customer relationships, automate marketing programs and measure your marketing ROI

Project Management

Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.

Product Catalog

Lets your sales representatives, as well as customers, view details and prices of each product.

Call Logging

Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.

Contact Management

Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.

Order Management

Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way

Referral Tracking

Track and manage your referred customers.

Lead Scoring

Lets you manage your prospective leads by scoring them on the basis of their response.

Document Management

Ability to store and manage various information and documents in electronic format.

Barantum CRM Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

Standard Others

IDR 250K per User per Month billed Yearly

Rp 299K per User per Month billed Monthly

Minimum 3 Users

Features

Customer Module
Activity Module
Agreement Module
Contacts (unlimited)
Organization (no limit)
Deal (no limit)
GPS Check In and Out feature
Custom Field (no limit)
Storage Capacity 1 GB
User Team Permissions and Settings
Mobile Application
Free App Updates
Report Module
Chat and Email Support Service (SLA Response Max. 24 hours)

Professional Others

IDR 499k per User per Month billed Yearly

Rp 599k per User per Month billed Monthly

Minimum 3 Users

Features

Barantum Customer Service System
Includes features of Standard plan, plus
Project Module
Ticket Module
Tickets (unlimited)
Projects (unlimited)
Phone API (unlimited)
Data Import Assistance
Custom Field Help
API integration
Storage Capacity 2 GB
User Management Assistance
Report Customization
Special Telephone Support

Enterprise Others

IDR 835k per User per Month billed Yearly

Rp 999k per User per Month billed Monthly

Features

Includes features of Professional plan, plus
Survey Module
Product Module
Offer Module
Email Module
FAQ module
GPS tracking (real-time)
Offline Synchronization
Products (unlimited)
Survey Form (unlimited)
FAQ (unlimited)
3GB Storage Capacity
Custom Report Studio
Call Center (deposit required)
IP connector (one click phone)
1 E-Number
Call Center Wallboard
Dedicated Telephone and Visit Support
Weekend Assistance

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Disclaimer: The pricing details were last updated on 22/03/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Barantum CRM Pricing.