What is NinjaOne (NinjaRMM) and how does it work?
NinjaOne (formerly NinjaRMM) is the renowned unified IT management solution that simplifies how IT teams work. NinjaOne helps IT teams manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. NinjaOne supports over 10,000 customers worldwide and is consistently ranked #1 for our world-class customer support. The NinjaOne platform offers a single-pane-of-glass experience by combining IT teams that can proactively do endpoint monitoring, remote control, patch management, remote monitoring, software management, IT asset management, backup, IT service desk capabilities, and IT documentation. NinjaOne is an all-in-one unified solution with a fast, modern, intuitive interface.
Read More92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
What is GoTo Resolve and how does it work?
GoToAssist is a remote support management software that helps businesses to deliver remote support to their customers at any time, wherever they are. It allows technicians and IT managers to access and control their end users’ computers in order to resolve issues quickly. Technical agents can convert their chat or call support into an online support session in an instant. The software offers the much-needed freedom to supporting staff, enabling them to take care of remote servers and computers even when the end-user is not present there. Agents can connect to any unattended machines whenever they want to resolve issues. GoToAssist allows users to quickly start a support session from a browser or desktop app of their choice. They can access customer’s system information easily, including software and hardware configurations. The software also allows to receive and send files in both live or unattended sessions and install updates, apply patches and more. Supporting staff can easily switch between their customers’ monitors. Each technician can host up to 15 sessions at a time.
Read MoreSW Score Breakdown
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
What is raychat and how does it work?
raychat software is a Live Chat Software used to optimize customer's behavior. Customize the chat widget with brand, logo, and more. Engage your audience with messages and schedule agents to assist them. Generate Leads to measure the performance of your team. It integrates with Drupal, Joomla, and more. Small, Medium and Large companies make use of the software.
Read MoreSW Score Breakdown
75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
What is Median CoBrowse and how does it work?
Cobrowsing software for support teams. Go from chat to screen share with the click of a button. Cobrowse screen share software with 12+ integrations.
Read MoreSW Score Breakdown
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
What is ScreenMeet and how does it work?
ScreenMeet cloud-based remote access software offers all possible remote support and remote control advantages. This software gives the best screen sharing experience using a personal computer, Mac system or mobile phones to multiple devices. Customer support provided by the technical team is excellent. It is compatible with multiple platforms. No extra software installation is necessary for remotely monitoring the other person’s screen as it can be done directly from the web browser. It features full video support, session recording, multi-monitor navigation, white label offering, password protection, remote control, session transfer, authorization control etc.
Read MoreSW Score Breakdown
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
What is Zoho Assist and how does it work?
Zoho Assist web-based remote access software helps in offering remote support and allows screen sharing. The software can also be run on Android and iOS. It becomes easy to access & tackle unmanaged systems. You can transfer up to 2GB files to other computers/ devices located across different networks. Real-time collaboration is possible to conduct virtual meetings and training sessions are easier now with Zoho Assist. It has remote rebooting & reconnecting capabilities. Users will enjoy unattended remote access where they can switch on systems remotely with just a click. One can remotely access & operate power options like restart, shutdown, log off, hibernate etc. It is firewall-friendly.
Read MoreSW Score Breakdown
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
What is Branch and how does it work?
Branch is a remote access management software that works as a virtual office for managing real-time discussions from remote areas. It includes features for managing chat and meeting moments for greater team cooperation and collaboration. With Branch, you can invite outside visitors to meetings, interviews, and other events. The program is used by remote teams, as well as small and medium businesses. The software facilitates chat in real time to increase team collaboration and enhance communication. With the Branch platform, you can share your screen with your teammates to present your ideas, thoughts, or presentations. You can gather feedback from others about the various work processes and operations in real time. The platform facilitates session transfer along with the recording of sessions for the purpose of keeping important data handy and secure in time of need. You team members who might have missed your session can also see the recorded session to gain impactful insights. You can share it with them via a link. Additionally, the platform allows session transfer and remote access management in order to prevent you from lagging behind.
Read MoreSW Score Breakdown
97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
What is LiveChat and how does it work?
LiveChat is one of the most widely used live chat software catering its services to over 23,000 businesses across 150 countries. It has a number of chat tools that help your service agents to solve the queries of your customers within minutes. The message sneak-peek tool allows your agent to view what the client is typing or trying to type which helps him prepare his response as well as get an idea about the customer. You can also prepare canned responses so that your agent does not have to type the same answer over and over again. LiveChat can also be integrated with a number of third party apps like Facebook, Google Analytics, Mailchimp and a lot more.
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What is RemoteHQ and how does it work?
RemoteHQ is an all-in-one collaborative browsing tool for remote teams looking to save time and collaborate effectively. RemoteHQ is changing the way remote teams browse the web. Our Remote Browser is a cloud-based multiplayer browser. As part of your daily remote work stack, co-browse and co-edit any online app with your team or clients. Consider it a form of interactive screen sharing. No download required. Screen sharing has been around for decades, and it's still going strong. It's a bad idea to collaborate by describing where to click. Remote Browser eliminates inefficient instructions by providing all users with cursor-controlled access. Rethink every website collaboration experience you've had before. To enable seamless co-browsing, just incorporate our collaborative Remote Browser on your website or app. Excellent for sales demos, onboarding, training, and customer service. Maintain your users' loyalty to your brand. For a smooth in-product experience, launch crucial work tools from within our Collaboration Hub.
Read More81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
What is DeskMoz and how does it work?
A Live Chat platform where queries converted to actionable insights. 24x7 support available that makes your website an interactive one. A customer engagement platform, where agents engage with visitors of your website and convert them into sales leads. The chat and account details, a total number of chats our Agents have done for you can be viewed through a personal dashboard. White label is available. FAQS is solved online within 48 hours.
Read MoreSW Score Breakdown
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
What is REVE Chat and how does it work?
REVE Chat is a Cloud-based Live Chat Software. It is a multi-channel software that offers features like co-browsing, voice/video chat and Facebook messaging to connect with customers online across multiple channels in real time. A live chat widget is available on the website to optimize your communications with visitors. The software also connects customers through Viber, Route chat to agents, Auto Trigger, Proactive Chats, Canned responses, Queuing your customers to start a conversation are some of the essential components of the software. Multiple website integration is available. Monitor all your chats from a dashboard and block all the SPAM messages.
Read MoreSW Score Breakdown
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
What is Instant Housecall and how does it work?
Instant Housecall is a full-featured remote support solution that lets you view and control remote PCs and Macs, on-demand (with no preinstalled software) and unattended any time. Understand your customer’s needs with session chat, automatically logged for a complete audit trail. View multiple monitors with pan and scan dual monitor support. Zoom in and out to see all monitors at the same time or one at a time. Reboot your customer’s computer, even into safe mode, and automatically reconnect. Get notified by SMS any time your customer is trying to reach you.
Read MoreSW Score Breakdown
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
What is TeamViewer and how does it work?
TeamViewer is a remote desktop tool with the world’s largest and fastest remote connection network. This is the only tool you will ever need to keep all your computers, servers, and devices at your fingertips. The only enterprise remote support tool you need for industrial-grade remote control, desktop sharing, online meetings, network monitoring, malware protection, and secure file transfer between computers.
Read MoreSW Score Breakdown
96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
What is VNC Connect and how does it work?
VNC Connect is screen sharing software that lets you connect to a remote computer anywhere in the world, watch its screen in real-time, and take control as though sitting in front of it. Remote access enables colleagues, suppliers and customers to communicate more effectively, breaking down barriers and driving growth. VNC Connect covers every remote access use case with a single subscription. You don't need to buy, deploy, manage and secure separate products or modules.
Read MoreSW Score Breakdown
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
What is BeyondTrust Remote Support and how does it work?
BeyondTrust Remote Support cloud-hosted remote access software offers a reliable and secure connection to any remotely located devices or systems. Deployment options are Web, Mac, Windows, Android & iOS. It supports multi-channel communication, real-time chat, and screen sharing. Your credentials and endpoints will stay protected against cyber threats while you access remote systems/devices carefree. This software includes smart features like consolidated access pathways that aim at simplifying the unattended system and endpoints access remotely. BeyondTrust Remote Support supports hassle-free file transfer to remote devices. Remote control feature allows monitoring a remotely located computer system & access stored data.
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BeyondTrust Remote Support Pricing
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
What is ISL Online and how does it work?
ISL Online web-based remote desktop software is very easy to use and comes packed with suitable features. You can remote access and monitor any Mac, Windows, or Linux computer within the shortest possible period of time, using any system/device. Users can transfer files easily. The software is highly collaborative also because you can co-monitor systems or deliver instructions using a live chat facility. Session recording and session transfer features add to its utility value. You can remotely control systems and access data while on the go. It ensures high-speed screen sharing. ISL Online has servers across the world so service flow is always undisturbed. It comes with a webinar portal.
Read MoreSW Score Breakdown
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
What is RescueAssist and how does it work?
RescueAssist (formerly GoToAssist) is a platform used to support customers with a simple plugin. Start a support session and send files in a live or unattended support session. Host up to 15 sessions simultaneously per technician. It integrates with Slack. Remote Teams, Small, Medium and Large companies make use of the software.
Read MoreSW Score Breakdown
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
What is ConnectWise Control and how does it work?
ConnectWise Control is a remote support software connects anytime, anywhere access lets you remotely control devices and help your customers whether they’re around the corner, or across the world. ConnectWise Control offers a layered approach to security, perfect for support teams of all sizes. Focusing on the safeguards that matter most, you can expect world-class features like role-based permissions, 256-bit AES encryption, and multiple authentication methods, along with premium reporting capabilities that allow you to record sessions, view activity from a single pane of glass, and much more.
Read MoreSW Score Breakdown
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
What is LogMeIn Rescue and how does it work?
Web-based remote support without pre-Installed software for PC's, Mac's and smartphones. Securely connect to any PC, Mac or mobile device on any network from anywhere at anytime. Rescue scales to deliver flexible, reliable remote support no matter how big the business is or how fast it grows. It's about more than tackling tech issues. It's about saving time and money, and boosting efficiencies across the company, just like these Rescue customers.
Read MoreSW Score Breakdown
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
What is ShowMyPC and how does it work?
ShowMyPC software has four products and helps in accessing home/office PCs from remote locations as well as provide remote support to conduct meetings. The software allows hassle-free access and monitoring of multiple unattended computers. It comes with Windows Remote Desktop Protocol support across firewalls. Users can find help in rebooting a remote system and unlock PCs using ShowMyPC software. It also facilitates easily tracking stolen or lost personal computers. Remote Support and Meetings product by ShowMyPC features remote control, high-speed screen sharing, file transfer facility, live chat, session recording etc. It uses a password & not an IP address to make a connection.
Read MoreSW Score Breakdown
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
What is Splashtop Remote Support and how does it work?
Splashtop Remote Support is endpoint management and remote support software developed specifically for MSPs to facilitate easy connection of their client’s computers with remote access. It simplifies the process of remotely accessing, monitoring, and managing several computers. It is an ideal software for entrepreneurs, corporate teams, and IT professionals as it allows them to make use of its features to control their systems remotely, and hassle-free. Splashtop is a high-tech, powerful, and dependable remote desktop connectivity manager. It's tailored to managed service providers, IT experts, and help desk personnel. Splashtop Remote Support uses a strong high-performance engine to provide the best possible experience. You can also use it to simultaneously see numerous remote screens from multi-monitor setups. Security features such as TLS and 256-bit AES encryption, device authentication, and two-step verification secures all remote sessions. User satisfaction with Splashtop remote access is at an all-time high. It is the best in the market and has no competition. You can use choose this amazing product without an iota of doubt. You get a free trial, a mobile application for iOS, Android, Mac, and Windows, and some affordable premium plans starting at just $25 per month.
Read MoreSW Score Breakdown
Splashtop Remote Support Pricing
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
What is GoToMyPC and how does it work?
GoToMyPC remote access software ensure high-speed connection and user access control. It offers multi-platform remote support across multiple devices. Users will find it possible to do print documents stored in remote computers using a connected printer nearby. One can reboot anytime an unattended system and also ensure its instant reconnection from remote locations. Smart remote diagnostic tools help in identifying the issues faster. LogMeIn comes designed thoughtfully with an array of suitable features like remote control, clipboard sync, whiteboard drawing, remote deployment, wakeon LAN, file storage, file sharing, multi-monitor navigation, endpoint management etc.
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