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Showing 61 - 7 of 67 Products

74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

ULTATEL logo
Improve Customers Journey Using Cloud Contact Center Write a Review
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What is ULTATEL and how does it work?

Ultatel is a comprehensive cloud contact center solution for businesses. With this powerful platform, companies can better communicate with customers and offer them an enhanced experience that maximizes customer satisfaction. Ultatel enables businesses to connect with their customers on any platform they choose, ensuring that customer interactions are easy and seamless. In addition, it enables businesses to stay ahead of the competition by meeting the ever-evolving demands of their customers. With its innovative features and advanced capabilities, Ultatel ensures faster response times and improved problem resolutions while also increasing customer loyalty development. Companies will benefit from its intuitive user interface that simplifies communication management as well as access analytics and insights into customer behaviour for informed decisions. With the help of Ultatel, businesses can be sure that they will continue to grow and prosper in changing market conditions.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 80%
  • Reviews 60%
  • Momentum 60%
  • Popularity 62%

ULTATEL Pricing

  • Free Trial Not Available
  • Starts at $37.95.

73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Provana Speech Analytics logo
Speech analytics for essential monitoring at call centres Write a Review
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What is Provana Speech Analytics and how does it work?

Provana Speech Analytics is a call centre platform that provides AI-powered call monitoring that is both less expensive and more effective. It automatically monitors and rates every call, giving you a clear picture of which calls to prioritise and decreasing the need for monitoring activities. With Provana Speech Analytics, managers, supervisors, and agents can acquire performance metrics automatically. Agents get real-time feedback with unique indications and alarms, allowing them to swiftly improve their performance and client experience. A team implements administers, and continuously maintains a cloud-based platform. There is no setup fee, and there is no need for IT infrastructure or an in-house team. The software enables you to quickly and simply assess each conversation to guarantee that all regulatory requirements are followed, reducing the chances of fines. With dashboards and agent scorecards tailored to your company's individual performance measures, you may tailor it to your needs. Additionally, the platform turns calls into machine-readable transcripts for customised categorization based on keywords, thanks to powerful speech recognition technology.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 69%
  • Reviews 60%
  • Momentum 63%
  • Popularity 76%

Provana Speech Analytics Pricing

  • Free Trial Not Available
  • Provana Speech Analytics Offers Custom plan.

73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Call Metrics logo
Call Tracking For Smart Business Write a Review
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What is Call Metrics and how does it work?

Call Metrics is the most sophisticated call tracking software, brought to you by our parent company Firefly and inconjunction with our SEO Company. Our Attribution and call intelligence solution helps grow your business by optimising and driving revenue from your inbound phone leads.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 74%
  • Reviews 60%
  • Momentum 62%
  • Popularity 66%

Call Metrics Pricing

  • Free Trial Not Available

72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Zingtree logo
An easy to use agent scripting application. 4.4 Based on 94 Ratings
Visit Website + Add to Compare

What is Zingtree and how does it work?

Quickly build, deploy and analyze agent scripts with Zingtree. You can easily add agent scripts in any browser and can set up individual agent tracking to monitor your agents performance. It allows you to design agent scripts without coding by using Visual Designer. This software supports seamless integration with SalesForce and can be easily deployed in any CRM system. In addition, it has powerful analytics tools using which you can get performance summaries, track every session and can generate reports based on analysis. By maintaining history of every sessions the call transfer between agents is a hassle-free experience in Zingtree.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 70%
  • Reviews 60%
  • Momentum 61%
  • Popularity 75%

Zingtree Pricing

  • Free Trial Available
  • Starts at $8.00. Offers Custom plan.

72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Phonon logo
Automate your communication at one go! Write a Review
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What is Phonon and how does it work?

Phonon is an automation-oriented communication software that eases communication across various platforms. Users can access their social media accounts along with texting and emailing through one single platform of this software. It is backed by artificial intelligence and machine learning, thereby offering modern and innovative outbound and inbound solutions. The software offers customisable solutions by consultation and since it is equipped with PCI DSS 2.0 protocol, it is completely secure and easily integrates with Google Cloud, IBM Watson and other AI platforms. It offers customer-oriented IVR solutions to meet the requirements along with an automated contact centre that offers easy connectivity and reach to the desired audience through various social media platforms. Visual IVR feature allows users to generate leads and accordingly strategize as per the needs and an easy API integration helps to boost connectivity and skill-based routing helps in enhanced agent productivity. Real-time dashboards help in providing necessary reports and analytics with deep insights coverage.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 60%
  • Reviews 60%
  • Momentum 66%
  • Popularity 83%

Phonon Pricing

  • Free Trial Not Available

70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

ContactLogix logo
Call Center Services Simplified Write a Review
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What is ContactLogix and how does it work?

ContactLogix was designed by automobile dealers for automobile dealers. With over 50 years combined experience in the Retail Automobile Industry, ContactLogix can save time and money. ContactLogix partners with Volie.io, a leading provider of a complete communication stack that combines customer management with state of the art communication tools combining both inbound and outbound channels into a simple-web-based application.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 70%
  • Reviews 60%
  • Momentum 62%
  • Popularity 61%

ContactLogix Pricing

  • Free Trial Not Available
  • ContactLogix Offers Custom plan.

70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

MagneticOne Mobile Call Tracker logo
Track your calls from any location Write a Review
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What is MagneticOne Mobile Call Tracker and how does it work?

Call Tracker is a smartphone software that transfers information about incoming and outgoing calls into CRM systems. If you make a lot of calls every day as part of your business, this is just what you need. All call data can be stored in one place the CRM system.The programme allows users to keep track of the length and number of calls they make to each contact, add comments and audio notes to the call log, and define call monitoring rules. It also allows you to work with specific Contacts or Leads, allowing you to create and amend information, assign tasks, and plan meetings, among other things.Some of the interesting features of MagneticOne Mobile Call Tracker are, calls are sent from your call log to CRM. Make a schedule for calls, tasks, and deals, and set a reminder for them. Save calls immediately after you hang up or at any time thereafter. Create your own call tracking rules to make the procedure more convenient and efficient. Add text and voice notes to make sure you don't forget anything crucial.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 69%
  • Reviews 60%
  • Momentum 62%
  • Popularity 61%

MagneticOne Mobile Call Tracker Pricing

  • Free Trial Available
  • Starts at $3.99. Offers Free-forever plan.

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