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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | Freshservice is a complete and highly efficient project management software that facilitates crafting a professional-grade project right from the grassroots-level. Real-time project dashboard allows easy tracking, monitoring and assessing all the project phases as it progresses. The tracking indicator also keeps the team alert against the deadline. The software allows impressive collaboration, where team members can add comments on any given project. Better project status visibility is possible with Fresh Service. It comes equipped with many useful project management features. The software, besides IT project management, also can help in ITSM and IT asset management as well. Read more | Citrix Podio is a customizable work management solution that enables you to make your workflows more structured and smarter, while helping your team work more in sync with each other. Citrix Podio brings together and structures content, conversations, and processes in one tool to help people be able to be more productive and bring more focus to their worker. With clearly defined roles and a custom tool fitted to how your team works together, Citrix Podio aims to help you improve delivery time, effectiveness and relationships. With Citrix Podio’s admin functionality, you can control who can access each one of your workspaces. You can adjust these settings at any time. Citrix Podio is not just for internal employees; you can also invite any customers, contractors, and other external agencies or individuals to collaborate in the app, so you can put an end to endless email chains and inefficient file sharing. Read more |
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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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# 7 Highly Rated # 16 Fastest Growing |
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Review Summary |
From the reviews, users appreciate Freshservice's user-friendly interface and its comprehensive features, which include incident management, asset management, and customer self-service. Freshservice is also praised for its strong customer support and the dedication of its team in accommodating user requests and addressing issues promptly. Additionally, it integrates easily with other applications, enhancing workflow efficiency. However, some users have expressed concerns about its occasional glitches and the need for improvement in reporting and analytics capabilities. Overall, Freshservice is a reliable and robust ITSM solution that caters to the needs of various businesses, making it a popular choice among users. |
Overall, users find Podio to be a versatile and user-friendly work management platform that streamlines collaboration, communication, and task management. Its key strengths lie in its customizable dashboards, intuitive interface, and robust features for project planning, file sharing, and team collaboration. Users appreciate its ability to integrate with various third-party applications, extending its functionality and catering to diverse business needs. However, some users have reported occasional glitches, limited customization options in certain areas, and a learning curve for new users. |
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AI-Generated from the text of User Reviews
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Starter $19.00 $29.00 per user / month Growth $49.00 $59.00 per user / month Pro $95.00 $115.00 per user / month Enterprise $119.00 $145.00 per user / month |
Free Free Plus $11.20 $14.00 per month Premium $19.20 $24.00 per month Custom Custom |
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ManageEngine ServiceDesk Plus
4.4 Based on 522 Ratings Freshservice Vs ManageEngine ServiceDesk Plus
HelpDesk
4.5 Based on 64 Ratings |
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Company Details | Located in: San Mateo, California Founded in: 2011 | Located in: Copenhagen, Denmark Founded in: 1989 |
Contact Details |
+1 (866) 832-3090 https://www.freshworks.com/freshservice/ |
Not available https://podio.com/ |
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