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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Freshservice is a complete and highly efficient project management software that facilitates crafting a professional-grade project right from the grassroots-level. Real-time project dashboard allows easy tracking, monitoring and assessing all the project phases as it progresses. The tracking indicator also keeps the team alert against the deadline. The software allows impressive collaboration, where team members can add comments on any given project. Better project status visibility is possible with Fresh Service. It comes equipped with many useful project management features. The software, besides IT project management, also can help in ITSM and IT asset management as well. Read more | With monday.com, managers can better keep their team aligned from one collaborative workspace. This flexible platform allows you to truly centralize your data, leveraging native integrations, third-party apps, and helpful widgets. With an overview of all ongoing processes, you can quickly gauge the status of essential tasks and follow up with the relevant team member efficiently. Essentially, on monday.com, executives have the flexibility to build the perfect tools for their team using intuitive drag-and-drop technology. Simply select one of over 200 templates, and customize it using the 20 editable columns to support any of your workflows. Then if your team grows, your workflows can easily scale with you, empowering your team to new heights with complete visibility. Read more |
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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# 2 Most Worthy # 1 Highly Rated |
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From the reviews, users appreciate Freshservice's user-friendly interface and its comprehensive features, which include incident management, asset management, and customer self-service. Freshservice is also praised for its strong customer support and the dedication of its team in accommodating user requests and addressing issues promptly. Additionally, it integrates easily with other applications, enhancing workflow efficiency. However, some users have expressed concerns about its occasional glitches and the need for improvement in reporting and analytics capabilities. Overall, Freshservice is a reliable and robust ITSM solution that caters to the needs of various businesses, making it a popular choice among users. |
Overall, users praise Monday.com's user-friendly interface, customization options, ease of use, and project management capabilities. It is particularly suitable for small to medium-sized businesses looking for a versatile and customizable project management tool. However, some users have reported occasional technical glitches, a learning curve for advanced features, and limitations in reporting and analytics capabilities. Additionally, while customer support is generally well-received, there have been instances of slow response times and difficulties in resolving complex issues. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Starter $19.00 $29.00 per user / month Growth $49.00 $59.00 per user / month Pro $95.00 $115.00 per user / month Enterprise $119.00 $145.00 per user / month |
Free Free Basic $9.00 $12.00 per user / month Standard $12.00 $14.00 per user / month Pro $19.00 $24.00 per user / month Enterprise Custom |
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ManageEngine ServiceDesk Plus
4.4 Based on 522 Ratings Freshservice Vs ManageEngine ServiceDesk Plus
HelpDesk
4.5 Based on 64 Ratings |
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| Company Details | Located in: San Mateo, California Founded in: 2011 | Located in: New York, NY 10003 Founded in: 2012 |
| Contact Details |
+1 (866) 832-3090 https://www.freshworks.com/freshservice/ |
Not available https://monday.com |
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