What are the best aspects of this product?
I've been with three to four payroll providers for the last decade. Comparing them with each other, I'd say that nothing beats SurePayroll. What I like best about this platform is its easy functionality and fast response from its support team, which also happens to be the attributes that I am seeking in a platform. I also admire the staff who assisted me with the software migration while being transparent at the same time.
What aspects are problematic or could work better?
SurePayroll is known for its software exclusivity, which for me, is pretty much standard. However, it would be nice if they can consider merging with other brands to improve its features and attract more clients. Software integration is something that they can look into as well as developing additional features soon.
What specific problems in your company were solved by this product?
Things are easier for us by integrating our payroll into the platform. The computations are accurate, especially when it comes to withholding taxes, retirement and health benefits, social security as well as overtime hours. Also, we never encountered any issues during the software integration process with SurePayroll. From then on, we seldom receive complaints or disputes that are payroll related.
Are you a current user of this product?