Promoter is an enterprise feedback management software used to capture customer feedback using the Net Promoter System. You can create a survey with ease and interact with your customers on a channel to get feedback with Promoter. You can also measure and analyze key segments of customer feedback to know how they feel and to predict behavior. Customer feedback can also be responded to, so as to improve and strengthen the existing relationship and developing a sense of trust and loyalty in the customer. Promoter’s easy-to-use dashboard with its impressive UI gives you the ability to manage and respond to customer feedbacks within the dashboard, without needing to switch back and forth between client emails. Its analytical tools help to filter NPS data by different variables – this provides an idea of your performance and helps understand your customer types. Promoter goes beyond just being a great NPS tool for survey as with it, you discover your ideal customer preferences so as to create more powerful marketing efforts that produce significantly better results in sales. Promoter’s trusted and complete solution will help users navigate through each phase of an optimum approach to Net Promoter, resulting in higher response rates, actionable customer feedback, accurate insights and a rapid customer-base growth.
Pricing
Platforms Supported
Organization Types Supported
API Support
Modes of Support
SMS Surveys
A real-time survey solution that helps to perform surveys and polls via SMS to get a good response rateEmail Surveys
Helps to distribute a survey questionnaire to respondents and collect feedback via emailSurvey Builder
Allows users to create surveys through a simple drag-and-drop or WYSIWYG editorCustomer NPS
Helps to track customer loyalty towards a specific brand or servicePulse Surveys
Helps managers to measure employee satisfaction and health of the company on a time-to-time basisAnonymous Feedback
Allows collecting feedback securely in a private manner by hiding the identity of the personText Analytics
Improves customer engagement by analyzing the available text dataPredictive Analysis
Predicts customer behaviour and emerging trends based on real-time conversationsMulti-language Support
Available in multiple languages to support global customersSupport Audio / Images / Video
Includes audio/ video/ images into the survey questionnaires to make it interactiveSite Intercept Survey
Captures value from your website visitors with targeted, engaging messagesMobile Survey
A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the goData Analysis Tools
Analyze feedbacks collected from both structured and unstructured sources in real-timeCustom Survey URLs
Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the linkWeb Widget Survey
Survey widgets that can be attached to your web pageWeb Pop-up Survey
Often referred to as an on-site or on-page survey that helps you take feedback of your website visitors.Employee NPS
Helps to measure employee engagement and loyalty towards a businessOffline Survey
Allows users to complete the survey responses without requiring an internet connection.Polls (Voting)
Helps to discover critical data by asking the participants questions concerning the webinarSkip Logic
It hides the irrelevant pages or questions based on previous responses.Question Library
Saves the FAQs into a question library, from where you can instantly pick and add them to new surveysQuestion Branching
Allows respondents to screen questions and give answer to the relevant questions onlyKiosk Survey
This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPadFree Trial
Not available
Pricing Plans
Learn more about Promoter.io Pricing.
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
What is Promoter.io used for?
Promoter.io is NPS Software. Promoter.io offers the following functionalities:
Learn more about Promoter.io features.
What are the top alternatives for Promoter.io?
Here`s a list of the best alternatives for Promoter.io:
Does Promoter.io provide API?
Yes, Promoter.io provides API.
Vendor Details
San Antonio, Texas Founded : 2013Contact Details
Not available
https://www.promoter.io/
Social Media Handles
Not available
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