Home/NPS Software/Promoter.io
Updated on: May 25, 2022

What is Promoter.io ?

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Promoter.io - NPS Software
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94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Promoter.io

To an NPS survey tool and beyond
(39 Ratings) Write Review

Promoter is an enterprise feedback management software used to capture customer feedback using the Net Promoter System. You can create a survey with ease and interact with your customers on a channel to get feedback with Promoter. You can also measure and analyze key segments of customer feedback to know how they feel and to predict behavior. Customer feedback can also be responded to, so as to improve and strengthen the existing relationship and developing a sense of trust and loyalty in the customer. Promoter’s easy-to-use dashboard with its impressive UI gives you the ability to manage and respond to customer feedbacks within the dashboard, without needing to switch back and forth between client emails. Its analytical tools help to filter NPS data by different variables – this provides an idea of your performance and helps understand your customer types. Promoter goes beyond just being a great NPS tool for survey as with it, you discover your ideal customer preferences so as to create more powerful marketing efforts that produce significantly better results in sales. Promoter’s trusted and complete solution will help users navigate through each phase of an optimum approach to Net Promoter, resulting in higher response rates, actionable customer feedback, accurate insights and a rapid customer-base growth.

Promoter.io Features Show All Features

Promoter.io Technical details

Support Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number San Antonio, Texas / +1 855-435-5777
Deployment SaaS/Web/Cloud Category NPS Software

Promoter.io Pricing

Pricing ModelFree Trial , Freemium , Subscription
Free
Free

Features

  • 250 Surveys per Month
  • Reporting
  • Unlimited Users
Basic
$100 /Month

$1200 per Year

Great option for companies just getting started

Features

  • 10,000 Surveys per Month
  • Premium Support Online
  • Reporting
  • Unlimited Users
  • Turnkey Integrations
  • Text Analytics
Scale
$150 /Month

$1800 per Year

An advanced feature set for growing companies

Features

  • 50,000 Surveys per Month
  • Premium Support Online
  • Reporting
  • Unlimited Users
  • Turnkey Integrations
  • Text Analytics
  • SMS Surveys (Up to 500 US SMS Messages / Month)
Professional
$225 /Month

$2700 per Year

A fully featured solution for capturing the voice of customers

Features

  • 100,000 Surveys per Month
  • Premium Support Online
  • Reporting
  • Unlimited Users
  • Turnkey Integrations
  • Text Analytics
  • SMS Surveys (Up to 500 US SMS Messages / Month)
  • Up to 200 Video Responses / Month
  • Ability to Capture Survey Feedback Anywhere via Link
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Disclaimer: The pricing details were last updated on 02/11/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Promoter.io pricing.

Promoter.io Alternatives Promoter.io Alternatives

98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Zonka Feedback
(129 RATINGS)
Zonka Feedback Zonka is a solution designed to collect both customer and employee feedback. With Zonka, you can... read more
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Promoter.io vs Zonka Feedback
96% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Trustmary
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Startquestion
(185 RATINGS)
Startquestion Startquestion is an online survey and form generation platform that can be used to capture customer... read more
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Promoter.io vs Startquestion
92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Customer.guru
(30 RATINGS)
Customer.guru Customer.guru is an intuitive Net Promoter Score tracker for E-shops and SAAS businesses. 10000+... read more
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89% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
SoluCX
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Promoter.io vs SoluCX
88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
binds.co
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Promoter.io vs binds.co
88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
YesInsights
(24 RATINGS)
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Promoter.io vs YesInsights
88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
ClearlyRated
(20 RATINGS)
ClearlyRated ClearlyRated is a NPS platform that enables you to boost your internet reputation in order to help... read more
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Promoter.io vs ClearlyRated
88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
SurveyLegend
(1082 RATINGS)
SurveyLegend SurveyLegend provides insights into customers’ needs and expectations with its dynamic,... read more
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Promoter.io vs SurveyLegend
87% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Thermostat
Thermostat Thermostat is a robust Net Promoter Score (NPS) software, which uses simple yet detailed surveys to... read more
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Promoter.io vs Thermostat

Promoter.io Reviews

OVERALL RATING
4.5
Based on 39 Rating(s)
Rating Distribution
  • 74.4 %
  • 20.5 %
  • 0 %
  • 2.6 %
  • 2.6 %
SHARE YOUR EXPERIENCE Write a Review
Read All Reviews

Videos on Promoter.io

What is NPS (Net Promoter Score) and Customer Loyalty
What is NPS (Net Promoter Score) and Customer Loyalty
How to connect Promoter to Salesforce with Zapier

Promoter.io Screenshots

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Promoter.io screenshot

Promoter.io FAQs

Promoter.io is NPS Software. Promoter.io offers the following functionalities:

  • SMS Surveys
  • Email Surveys
  • Survey Builder
  • Customer NPS
  • Pulse Surveys
  • Anonymous Feedback
  • Text Analytics
  • Third-party Integration
  • Reporting (Analytics)
  • Email Marketing
  • Feedback Management
  • Sentiment Analysis
  • Predictive Analysis
  • Multi-language Support
  • Support Audio / Images / Video
  • Site Intercept Survey
  • Mobile Survey
  • Data Analysis Tools
  • Custom Survey URLs

Learn more about Promoter.io features.

Yes, Promoter.io provides API.

Customers

Outdoor Voices
Outdoor Voices
LovePop
LovePop
Hatch
Hatch
Care of
Care of
Outdoorsy
Outdoorsy

Promoter.io Integration

96%
BigCommerce
(1390 RATINGS) Ecommerce Software
98%
Shopify
(8465 RATINGS) Ecommerce Software

Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com