Home/Social Media Management Software/Lithium Social Media Management
Updated on: May 26, 2020
What is Lithium Social Media Management ?

Lithium Social Media Management

An all in one guide to social media
(17 Ratings) Write Review

Lithium Social Media Management has been rebranded to Khoros Marketing. Check Khoros Marketing

Lithium is an easy to use, precise software which lets the user publish content on various social media platforms and also respond to posts published by others. Brands benefit from this software as they get connected to customers and get them to know about new products and deals through social media. Lithium uses its tools and other features to create a pleasant experience for the client as well as the customers interacting on social media. Due to its combination of innovative marketing customer service, lithium becomes a popular choice among the users looking for an effective social media marketing software.

Lithium Social Media Management Features Show All Features

Lithium Social Media Management Technical details

Support 24/7 (Live rep) Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API NA Location / Phone Number San Francisco, CA/ +1 415-757-3100
Deployment SaaS/Web/Cloud Category Social Media Management Software

Lithium Social Media Management Pricing

Pricing ModelFree Trial , Subscription , Quotation Based
The Lithium Engagement Platform
Custom

Your customers are on every social network, right now, sharing their experiences. With Lithium, you can connect your customers, content and conversations at the right digital moment.

  • All the Features of Communities, Social Media Management-Social Publishing and Social Media Management-Social Response Plus
  • Tribal Knowledge Base
  • Crowdsourced Ideas
  • Experts
  • CRM Integrations
  • Shared Dashboard
  • Monitor Wall
Social Media Management Social Response
Custom

Manage social customer service at scale while improving quality.

  • Response Analytics
  • Mobile Application
  • Enterprise Level Workflows
  • Support for Facebook Messenger
  • Support for Twitter Customer Feedback
  • CRM and Reporting APIs
Social Media Management Social Publishing
Custom

Publish social content to drive deeper engagement in half the time.

  • Global Content Calendar
  • Campaign Planning
  • Content and Posting recommendations
  • Roles, workflows and approvals
  • Social Marketing Analytics
  • Reporting APIs
Communities
Custom

Online Communities

Transform your website into a social destination.

  • Lithium Social Intelligence
  • Premium Gamification
  • Value Analytics and Benchmarking
  • Mobile/Responsive
  • Social Contests
  • Bulk Data API
Standard Plan
Custom

Fast response times and personalized support. The most popular option for the majority of customers.

Premium Plan
Custom

Get an assigned technical account manager and our fastest response times for mission critical environments.

Screenshot of the Vendor Pricing Page
Lithium Social Media Management Pricing
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Disclaimer: The pricing details were last updated on 30/03/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Lithium Social Media Management FAQs

Lithium Social Media Management is Social Media Management Software. Lithium Social Media Management offers the following functionalities:

  • Content Management
  • Analytics (Social Media)
  • Auto Publishing
  • Brand Tracking
  • Customer Engagement
  • Multi-Account Management
  • Multi-User Collaboration
  • Posts Scheduling
  • Social Media Monitoring

Learn more about Lithium Social Media Management features.

Lithium Social Media Management provides a custom pricing for their software.

Learn more about Lithium Social Media Management pricing.

No, Lithium Social Media Management does not offer a free plan.

Learn more about Lithium Social Media Management pricing.

No, Lithium Social Media Management does not provide API.

Ask the Community View Community

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Sprout Social
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Lithium Social Media Management Reviews

OVERALL RATING
3.8
Based on 17 Rating(s)
Rating Distribution
  • 10
  • 2
  • 3
  • 2
  • 0
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Source : g2crowd.com
(Reviewed on 17 July 2019)
"Khoros Care - A Must Have Tool"

What do you like best?

I like that this tool is very effective when it comes to social media monitoring and offers powerful features for social customer service. It is easy to use and comes at a great price

What do you dislike?

No issues at all. Khoros Care has been very instrumental.

Recommendations to others considering the product:

Khoros Care is a great tool and a must have for the customer care support team.

What problems are you solving with the product? What benefits have you realized?

Khoros Care has been very instrumental when it comes to social media monitoring.

...more
Source : g2crowd.com
(Reviewed on 16 July 2019)
"My Review of Khoros Care"

What do you like best?

I like Khoros Care as it's very effective, easy to use and makes it effortless to handle our social media clients.

What do you dislike?

Khoros Care to handle our social media clients and I have had no issues with this app

Recommendations to others considering the product:

It's an amazing solution. Go for it

What problems are you solving with the product? What benefits have you realized?

We use Khoros Care for all our social Customer service needs as well as our main social media monitoring tool.

...more
Source : g2crowd.com
(Reviewed on 29 June 2019)
"Khoros Review"

What do you like best?

It is easy to use especially when responding to queries that come through via social media platforms like Facebook, twitter and Instagram.

What do you dislike?

It requires logins and therefore cannot be used when one has no account with the soft ware.

Recommendations to others considering the product:

Best software to use when dealing with online queries especially social media.

What problems are you solving with the product? What benefits have you realized?

Customer care queries that come through social media and clients are given resolutions on first time of contact.

...more
Christina WaldénSource : play.google.com
(Reviewed on 25 June 2018)

Never received an e-mail to register with. Checked my spam and inbox 😑

...more
Source : g2crowd.com
(Reviewed on 18 June 2018)
"Limited use but fairly decent experience with Lithium"

What do you like best?

I really enjoyed the ease of use and the clear visuals of our market presence and engagement on social media.

What do you dislike?

It was a bit pricy, though this is understandable as lithium is a premium service and has some very high profile clients.

Recommendations to others considering the product

It is way to expensive for smaller firms.

What business problems are you solving with the product? What benefits have you realized?

At the time our group sought to expand and evaluate our social media presence across a broad range of platforms.

...more
Source : g2crowd.com
(Reviewed on 15 June 2018)
"Is ok but not for telecom companies "

What do you like best?

Lithium is ok in kind of moderation and the interface isn’t bad

What do you dislike?

The listening part isn’t that good and the sentiment analysis for the Arabic isn’t accurate

What business problems are you solving with the product? What benefits have you realized?

Managing more than one account

...more
Source : g2crowd.com
(Reviewed on 09 March 2018)
"Good but needs updates. "

What do you like best?

I like how easy it was to

Use but it could definitely run smoother.

What do you dislike?

It runs a little slow but it definitely gets the job done.

What business problems are you solving with the product? What benefits have you realized?

Getting my brand out more and I realized that if you do it the correct way it works.

...more
Source : g2crowd.com
(Reviewed on 28 December 2017)
"Amazing social media management platform "

What do you like best?

There are so many options for data reporting making things incredibly easy to see trends and track agent performance.

What do you dislike?

Auto-assigning tickets is not integrated as of yet. Additionally, it’s difficult to navigate through closed tickets.

Recommendations to others considering the product

I would definitely recommend other companies who want to significantly improve their social media presence utilize Lithium’s services.

What business problems are you solving with the product? What benefits have you realized?

Seeing trends is making things very clear in regards to what we need to do to improve and grow business.

...more
Source : g2crowd.com
(Reviewed on 24 October 2017)
"Decent with room to improve"

What do you like best?

Being able to sort categories and refine searches.

What do you dislike?

Unclear rating system: would like to see a net score for each at the top. Also, being able to go to the platform from the page.

What business problems are you solving with the product? What benefits have you realized?

Finding a platform that has all the items we have currently but with a better user experience and continual improvements.

...more
Source : g2crowd.com
(Reviewed on 19 October 2017)
"Work In Progress"

What do you like best?

Helpful emails with tips/updates in social media management

What do you dislike?

Not as easy to navigate as most sites - would love to have more features. It’s just not as a seamless as an experience when compared to social media mgmt sites like Co schedule or Hootsuite.

What business problems are you solving with the product? What benefits have you realized?

Haven’t noticed many benefits so far.

...more
Read All Reviews

Lithium Social Media Management Screenshots

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Lithium screenshot: Lithium supervisor
Lithium screenshot: Sending responses in Lithium
Lithium screenshot: Responding to a stroy in Lithium
Lithium screenshot: Lithium social media analytics
Lithium screenshot: Lithium discussion forums
Lithium screenshot: Social Publishing in Lithium
Lithium screenshot: Lithium CIC Dashboard
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Lithium screenshot: Lithium supervisor
Lithium screenshot: Sending responses in Lithium
Lithium screenshot: Responding to a stroy in Lithium
Lithium screenshot: Lithium social media analytics
Lithium screenshot: Lithium discussion forums
Lithium screenshot: Social Publishing in Lithium
Lithium screenshot: Lithium CIC Dashboard

Download white papers and ebooks on Lithium Social Media Management View All Downloads

by Lithium
Social Customer Experience - What It Means, Why It Matters for Brands
This whitepaper provides with Information to learn how to drive real business outcomes with social customer experience....
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by Lithium
Eight Essentials for Managing Social at Scale
In this report, get the details on how Lithium Social Media Management enables your team to deliver excellent customer...
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