What do you like best?
Firedrum's platform is so easy to use and is capable of hosting some incredible looking emails. They are also prompt when needed. Their platform allows me to edit content easily and make it look just how I want it to.
What do you dislike?
After years of using FireDrum's platform, I have not yet had an issue with them.
Recommendations to others considering the product:
Take the time to talk to them and see how prompt they really are!
What problems are you solving with the product? What benefits have you realized?
FireDrum helps with more than just large tasks, but is there even for simple questions and I never feel like I am wasting their time. Their platform has helped us create high quality e-mail content quickly by allowing me to save templates or start a new email by using an already sent email as the starting point. That means that I never have to start from scratch or can send repeat emails with a few edits.
Another great feature is a live look in on the side of what the email will look like on a phone. So as I make my edits, I can constantly see what the email will look like on a computer and phone.
Firedrum also has a new service that allows me to see what the email will look like on all types of platforms. For example, I can see what the email looks like on a phone versus a tablet or computer. This ensures that the email looks great on all platforms so customers see what we want them to see.