DNC LATAM

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About DNC LATAM

Deep Dive with Clara AI

DNC LATAM gives outbound teams official Do Not Call list access for Mexico (REPEP/PROFECO), Argentina (No Llame/AAIP) and Colombia (RNE/CRC) via one API or CSV. These are official government registries reached through one API or panel CSV; the US FTC list does not include these numbers. Dated compliance certificates are issued for every scrub. Spain, Australia and Singapore are planned, not live. From $500 USD/mo per country.

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Pricing

Free Trial Not Available
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Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

Business Hours, Online

DNC LATAM Features

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Contact Center Operations Features

Call Routing

Directs calls to the appropriate agent or department

Helpdesk Integration

Offers seamless integration with help desk software to provide efficient incident and request management.

Real-time Dashboard

Provides easy visualization of the latest data

Multi-language Support

Available in multiple languages to support global customers

Predictive Dialer

Automatically dials to list of phone numbers

Callbacks

Offer callbacks to avoid long waits

Speech and Text Analytics

Allows to analyze calls and chats for keywords, compliance, and customer mood

Workforce Management

Provides robust data on your full-time, part-time, and contingent workforce

Social Listening

Monitors brand mentions and analyzes sentiment across social media platforms.

Knowledge Base Integration

Connects contextual help to external documentation or support portals.

Performance Scorecards

Assists in systematically evaluating and displaying employee performance metrics

Gamification

Helps in applying game mechanics to the work environment for better collaboration and engagement

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Sentiment Analysis

Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

IVR Support

Interactive voice recognition routes the caller to the right agent

DNC LATAM Pricing

Free Trial

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Pricing Options

Premium Plans ( Subscription )

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