Confluence Reviews

What do you like best about Confluence?.It is like a collaborative internal Wiki on our company so that it helps us to concentrate all information in one place, to check, to edit, etcWhat do you dislike about Confluence?Could be more colorful in all documents, i mean, in the way information is displayedWhat problems is Confluence solving and how is that benefiting you?Before we had no place just some words in the cloud, now all concentrated in one place

What do you like best about Confluence?As a QA engineer, Confluence is where my entire testing workflow lives. What I like best is the Jira integration my test case documents, bug analysis reports, and requirement gap analyses all link directly to the tickets they relate to, and I can embed live Jira issue tables in a page so a feature's test coverage status is always current without manual updates. Page templates are the other big win: I've standardized formats for test plans and PRD review docs, so every feature gets documented the same way and stakeholders know exactly where to find what they need. It also made my own onboarding faster when I joined the existing QA space gave me feature context in days that would otherwise have taken weeks of asking around. Inline comments have quietly become essential too: when I document a requirement gap or an edge case question, product managers respond right on that line, and the decision stays attached to the doc for future reference. Version history has saved me more than once when tracing when and why a requirement changed between releases.And on the rare occasions I've been stuck, Atlassian's documentation and community forums have had an answer every time I've never needed to raise a support ticket for day-to-day usage.What do you dislike about Confluence?Search is my daily frustration. When I need to find a specific test plan or an older bug analysis doc, Confluence search often surfaces outdated drafts or duplicate pages first, so I've resorted to bookmarking key pages instead of trusting search which defeats the purpose of a knowledge base. The editor's table handling is my second complaint: my test case documents are table-heavy, and restructuring columns, copy-pasting rows from spreadsheets, or working with large tables is slow and error-prone compared to Excel or Sheets. Long documentation pages also become sluggish to edit, which I hit regularly with detailed test coverage docs. Finally, useful capabilities like AI-powered search and content summaries sit behind the Premium tier, so teams on Standard don't get help with exactly the problem (findability) the product most needs to solve. Better search relevance and native stale-page detection would fix most of thisWhat problems is Confluence solving and how is that benefiting you?The core problem Confluence solves for me is scattered QA knowledge. Before, test plans, requirement analyses, and bug investigation notes lived across spreadsheets, chat messages, and local files — when a dev asked 'was this edge case covered?' or a PM asked 'why did we deprioritize that bug?', answering meant digging through history or relying on memory. Now every feature has a documented trail in one place: the PRD analysis, the test coverage doc, the gap analysis, and links to the related Jira tickets. The benefit shows up in three ways. First, repeat questions get a link instead of a re-explanation, which saves real time every sprint. Second, release retrospectives are faster because the reasoning behind test decisions is already written down next to the tickets. Third, when regression issues surface months later, I can trace exactly what was tested and what was flagged at the time — version history makes that audit trail trustworthy. It's turned QA documentation from something we did for compliance into something the whole team actually uses to make decisions.

What do you like best about Confluence?It helps us have one north star, a single repository where we can keep all our documentation, results, and other materials in one place. It ensures we’re all working from the same source, and it’s very easy to set up. You can also tie it in to automate work in Jira. Overall, it’s easy to use, and even if there’s churn, we still have the documentation.What do you dislike about Confluence?I have to say there’s a learning curve when you’re first figuring out how to use it. At times the UX feels too reactive: trying to move a paragraph can create multiple rows, and other times you try to move something and it gets wiped off the page. I also didn’t even know how to edit at first, so for new users the learning curve is definitely there.What problems is Confluence solving and how is that benefiting you?It gives us a single place to store all our technical documentation, creative documentation, and key learnings from projects and campaigns.

What do you like best about Confluence?I like how Confluence is used for everyday team collaboration, including meeting notes and brainstorming sessions. The dynamic collaboration is great, allowing you to work with as many colleagues as you want. I appreciate the traceability with a good audit and version control. The clean, minimalistic design with no noise makes it ready to go without much configurational effort. The ease of use is a big plus, and the team can start using it right away. I also enjoy the seamless integration with Jira, which makes it much better to use together.What do you dislike about Confluence?Sometimes, the content can get too messy and outdated. We'd love to have more possibilities to alert us on outdated or unconsulted content to keep our documents and spaces healthier and less cluttered.What problems is Confluence solving and how is that benefiting you?I use Confluence for dynamic team collaboration, handling meeting notes, brainstorming, and document editing before archiving. It offers good traceability, audit and versioning, and live web pages to assist team agility and efficiency.

What do you like best about Confluence?Confluence is really helpful for creating a central knowledge portal and community, where it acts as a central repository that allows all stakeholders to collaborate.What do you dislike about Confluence?While it’s very useful as a central repository, there are a few small areas that could be improved—mainly the cost. On top of that, there’s a steep learning curve, and the editor feels a bit clunky to use.What problems is Confluence solving and how is that benefiting you?I think Confluence helps solve issues that come up when teams work in silos by providing a central repository for documentation, project details, and queries/issues along with their resolutions—all on a single platform.

What do you like best about Confluence?I thought it was very user-friendly and found project tracking easy. For example, this space allows the engineers and I to track the statuses of Jira tickets. We also are able to add resources and SOPs in folders to share with the wider organization.What do you dislike about Confluence?I think the search feature could be better. As of right now, the search feature doesn't exactly provide what I am looking for. This is especially true when trying to locate bugs that may sound the same but are not. I also think the website could be a little more intuitive. It only really starts to make sense once you have worked in it for awhile.What problems is Confluence solving and how is that benefiting you?I am unsure what they are solving but adding AI in the search tool could solve my frustrations. It would help with searching Jiras and documentation. Also, possible to give me the answer for what I need.

What do you like best about Confluence?I like the editing capabilities and the different ways it lets me write content. The page structure is clear, and integrating with Claude is easy. Overall, it’s easy to use.What do you dislike about Confluence?Sometimes governance can be a pain and isn’t always straightforward. Exporting could be easier, and multi-export…What problems is Confluence solving and how is that benefiting you?Documenting and collaborating

What do you like best about Confluence?I’ve used Confluence a lot for project documentation, test-related docs, release notes, meeting notes, and sharing technical information with the team. What I like most is that everything stays in one place, so I don’t have to dig through emails or multiple folders just to find an older document. What do you dislike about Confluence? Recommendations to others considering Confluence?It also integrates really well with Jira. When I’m looking at a user story or a bug, I can usually jump straight to the related documentation without wasting time. That’s been especially helpful during sprint planning, testing, and production releases. What problems is Confluence solving and how is that benefiting you?

What do you like best about Confluence?I love using Confluence because it helps me find out about certain products and action the estimates from patients. My experience with it has been wonderful. Confluence also helps with finding the next steps and knowing exactly what needs to be done in our company, which improves overall customer satisfaction. The initial setup was very easy and seamless due to most of the information already being programmed into Confluence.What do you dislike about Confluence?nothing muchWhat problems is Confluence solving and how is that benefiting you?I use Confluence for finding out about products and necessary steps, ensuring our company knows exactly what needs to be done, which boosts customer satisfaction.

What do you like best about Confluence?We link our confluence pages to Jira tickets and it's honestly saved so much back and forth. No more asking "wait why did we decide this" three months later, you just click through and it's there.What do you dislike about Confluence?Search can be annoying honestly. Sometimes it shows me an old version of a page instead of the latest one and I end up reading outdated info by mistake.What problems is Confluence solving and how is that benefiting you?We used to have docs scattered everywhere, slack, personal drives, random google docs. Confluence fixed that mess. Still not perfect, the search thing bugs me, but overall it's made onboarding new people so much easier since they can just find stuff themselves instead of asking a hundred questions.