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About Chaskiq

Chaskiq is an open-source conversational marketing tool that allows users to generate leads from absolute strangers and maintain the data ownership at the same time. It is not only easy to install but also effortless to develop and maintain. It helps to segment visitors for ultimate communication dispatch. Moreover, users can turn on live chat messages along with auto-replies, custom team availability, and even average reply time alerts. It also permits users to send in-app alerts, newsletters, automated behavioral alerts, and even guided tours. This software can be used to auto-assign agents and even set custom rules for them. One can assign various assignment commands for incoming messages, which can be further filtered by date, location, custom attributes, and message content. With Chaskiq, users can maintain constant communication with clients and track the status of each of them. It is very versatile and can be installed on any VPS or Heroku. The application helps to get insights by generating metric reports for each campaign. Its automated bots enable users to configure conversations based on user behavior.

Screenshots & Videos

Chaskiq : Contact Profile screenshot
Chaskiq : Conversation screenshot
Chaskiq : Segment screenshot

Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    93%
  • Reviews
    60%
  • Momentum
    63%
  • Popularity
    64%

Platforms Supported

  • Browser Based (Cloud)
  • Desktop App (Windows, Mac)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • Online

Chaskiq Features

Live Chat Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    93%

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Transfers

Transfer of calls from one operator to another with just one click

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Knowledge Database

Lets you have an access to all your past chat history and documents

Co-Browsing

Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Persistent Chat

Creating a subject-based group conversation that persists over time

Call Me Option

Allows your visitors to speak to your agents directly over the phone

Chaskiq Pricing

Free Trial

Not available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Open-source )

Pricing Plans

Disclaimer: The pricing details were last updated on 09/01/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Chaskiq Pricing.

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Chaskiq Reviews

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Chaskiq Screenshots

Chaskiq FAQs

What is Chaskiq used for?

Chaskiq is Live Chat Software. Chaskiq offers the following functionalities:

  • Visitor Targeting
  • Transfers
  • Shortcut Messages
  • Offline Form
  • Knowledge Database
  • Co-Browsing
  • Agent Scheduling

Learn more about Chaskiq features.

What are the top alternatives for Chaskiq?

Does Chaskiq provide API?

Yes, Chaskiq provides API.

Chaskiq Contact

Vendor Details

Not available

Contact Details

Not available

https://chaskiq.io/

Social Media Handles

Not available

Grid Report for Chaskiq

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