Home/Live Chat Software/BotStar
Updated on: September 26, 2021

What is BotStar ?

BotStar - Live Chat Software
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BotStar

Develop chatty bots to enhance your user experience
(14 Ratings) Write Review

BotStar is an online platform that enables you to develop Artificial Intelligence powered chatbots using pre-built templates in order to enhance the engagement experience of your customers. It assists you in publishing chatty bots that are ready to use and can be built using simple pre-made templates. With BotStar, you can increase the engagement rate of your website or messenger by introducing bots that can chat with your customers and assist them in surfing through your website or in solving their issues. The platform offers smart tools to design chatbots with utmost ease and comfort using a simpleb drag and drop mechanism. It additionally offers features to monitor and track details, to reach your customers easily, to operate multiple channels, and build chat bots effectively that are AI-powered. Users get an easy and effortless communication solution with BotStar along with tools for live chat, data-driven analytics, and for workflow automation. BotStar can be integrated with thousands of apps including Wordpress, Shopify, Google Sheets, and Hubspot. They offer a free trial version to try their features prior to the purchase.

BotStar Features Show All Features

BotStar Technical details

Support Business Hours Online Customer Type Freelancers Large Enterprises Medium Business Small Business
API NA Location / Phone Number Singapore / +44 7507 655971
Deployment SaaS/Web/Cloud Category Live Chat Software

BotStar Pricing

Pricing ModelFreemium , Subscription , Quotation Based
Beginner
Free

Features

  • Bot Projects: 3
  • Sessions (Monthly): 50
  • Member Seats: Single Seat
  • Build-in CMS
  • Keywords & Training
  • Drip Campaigns
  • Broadcasts
  • APIs: Limited Access
  • Support: 7-day Livechat
Pro
$15 /Month

Features

  • Bot Projects: Unlimited
  • Sessions (Monthly): 500 and higher
  • Member Seats: 2x Seat
  • Build-in CMS
  • Keywords & Training
  • Drip Campaigns
  • Broadcasts
  • Template Exports & Cloning
  • Analytics & Insights
  • Custom Bot Branding
  • Custom Branded App
  • APIs: Limited Access
  • Support: Ticket & Livechat
Enterprise
Custom

Features

  • Bot Projects: Unlimited
  • Sessions (Monthly): Unlimited
  • Member Seats: Unlimited
  • Build-in CMS
  • Keywords & Training
  • Drip Campaigns
  • Broadcasts
  • Template Exports & Cloning
  • Analytics & Insights
  • Custom Bot Branding
  • Custom Branded App
  • APIs: Limited Access
  • Support: Ticket, LiveChat, Call
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Disclaimer: The pricing details were last updated on 14/08/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about BotStar pricing.

BotStar FAQs

BotStar is Live Chat Software. BotStar offers the following functionalities:

  • Agent Scheduling
  • Co-Browsing
  • Knowledge Database
  • Offline Form
  • Shortcut Messages
  • Transfers
  • Visitor Targeting

Learn more about BotStar features.

No, BotStar does not provide API.

Ask the Community View Community

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BotStar Reviews

OVERALL RATING
4.4
Based on 14 Rating(s)
Rating Distribution
  • 64.3 %
  • 28.6 %
  • 0 %
  • 0 %
  • 7.1 %
SHARE YOUR EXPERIENCE Write a Review
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William R
William RSource : g2crowd.com
(Reviewed on 14 October 2020) "A promising chatbot"

What do you like best?

The below are my personal thoughts after 6 months of using BotStar:

- They have the best chatbot visual flow editor. It gives you an overview of all your works.

- Their built-in CMS is quite is perfect for S&M business

- They offer 70+ free prebuilt Templates. Easy to clone and customize

- Integrate your chatbot directly with Google Sheet. No need to use and pay for any third-party services.

- They have Collaborators feature to share bots for my customers to co-manage

The overall experience with the platform is good so far, and also the support service.

What do you dislike?

Stripe Integration and A/B testing are missing. However, I heard that it will be available in the near future and the developer team

will do it soon. I'm waiting for these features to be done.

Recommendations to others considering the product:

I would like to recommend this to agencies or freelancers who are looking for a new method to maximize the Digital Marketing Packages for their customers.

What problems are you solving with the product? What benefits have you realized?

I’m a freelancer. At that time, I was having a project of building chatbot for an online shopping site. I went online and searched chatbot for Websites and Messenger then I found BotStar. With their 70 templates from a variety of industries, it's useful for me to build chatbots for my project.

...more
Nhi N
Nhi NSource : g2crowd.com
(Reviewed on 02 October 2020) "Super easy to build chatbot"

What do you like best?

- The Flow Editor allows you to build and publish a chatbot with a huge amount of features. Simply drag and drop blocks, add text and links, then you're good to go.

- Very useful tutorials and supporting documents.

- The support team is so helpful. They take care of me in every steps.

What do you dislike?

There's nothing much that I dislike about BotStar. However, if they change the text on their blogs to be bigger and darker, it will improve the visibility and helps new users like me proceed quicker.

Recommendations to others considering the product:

Highly recommend to everyone who's looking for an automated tool. Believe me, you're gonna love it!

What problems are you solving with the product? What benefits have you realized?

I am a freelancer marketer who was looking for a smart communicating tool to my client - an online clothing brand. I got to know BotStar from one of my friends and excited to go for it. After trying a free version, I contacted the team to upgrade to the PRO one and used it for my customers.

BotStar chatbot helps automate the ordering process and handle requests' capacity the shop received everyday, especially when they run a promotional campaign. It increases the customer satisfaction and raises sales.

...more
Jedd  H
Jedd HSource : g2crowd.com
(Reviewed on 24 August 2020) "An awesome tool to automate online communication with your customers"

What do you like best?

What I like most about BotStar is their livechat support feature. This feature enables a place called Inbox to manage conversations from both Mesenger and Website. I am impressed with the ease at which BotStar is able to respond to the most popular of simple questions we get from our customers and we can choose the right time to handover the conversations if bot cannot handle tough, complex queries.

BotStar was easy to integrate with our existing CRM with just a few clicks. It helps us collect and export our potential leads to CRM to manage them better.

User friendly interface.

Super active community.

Live customer support team.

Serve best offer.

What do you dislike?

Sometimes chatbot doesn't give accurate answers to questions when users type any random

text. But we are still training for our chatbot to make it smarter. The more you train, the better chatbot becomes.

We understand it's just a machine, it's hard to be as precise as a human.

Recommendations to others considering the product:

It's great to automate answers to solve questions that a customer can repeat constantly. If you're looking for a tool to handle repetitive and simple questions as well as manage messages from both Messenger and Website, just give BotStar a try!

What problems are you solving with the product? What benefits have you realized?

We are now able to leave our chat on 24/7, when previously we had limited hours (only working hours) for the Chat. We mainly use BotStar for lead generation and nurture automation inside of Facebook and Website.

...more
Jahangir A
Jahangir ASource : g2crowd.com
(Reviewed on 10 August 2020) "A powerful chatbot builder."

What do you like best?

Intuitive Interface with variety of blocks and actions to build a chatbot easily. It's not necessary to have a lot of experience to start designing. Besides, it can be integrated with many external services using API which makes it even more powerful for marketing and manage data.

Perfectly working.

User experience is too good.

Drag and drop UI.

Very good and strong community.

24/7 First class customer support.

What do you dislike?

Cannot select more than 1 block at the same time. This can take some time to reorganize chatbot.

I want to be able to select multiple blocks at one time.

Recommendations to others considering the product:

After building a chatbot, if you want some more advanced features, then BotStar is a good solution. There are some premium features to integrate with external services and CRM.

What problems are you solving with the product? What benefits have you realized?

What benefits have me realized:

Easy to get a bot up & running.

Also, I can extend the functionality by doing programming directly in the platform.

Make my work very easier.

Save time to customer support.

Mind-blowing Interface .

Custom Reply system.

Drag and drop system.

Works perfectly when we are stay offline, Really its a amazing feature.

And many more powerful features have been added.

...more
Dave B
Dave BSource : g2crowd.com
(Reviewed on 26 February 2020) "A pleasant surprise"

What do you like best?

- Drag and drop UI.

- A rich feature list that rivals the very best chat bot apps you could find in the market.

- Active community.

- I got direct responses from the CEO to my concerns.

What do you dislike?

There's not much to dislike about Botstar. Maybe make the text in the UI a bit bigger and darker - I personally prefer big, bold UI elements.

Recommendations to others considering the product:

Give it a proper try for around 30 minutes. That should give you a good idea whether you want to stick with it.

What problems are you solving with the product? What benefits have you realized?

My business received hundreds of new requests from potential customers everyday on Facebook and the web site. With BotStar, we were able to answer 70% of the questions instantly without human involvement. It took us half a day to setup, and it has been working so reliably for almost a year now.

...more
Kate Nguyen
Kate NguyenSource : saasworthy.com
(Reviewed on 03 June 2021) A useful tool to make your e-commerce business successful

I really like the way BotStar simplifies but optimizes their platform so that every customer, even no-tech people, can build a bot and apply the feature they want to make that bot smarter easily. Also, with Omni-channel integration, I can get support from many other tools such as Zapier or Intergromat for closer reach out to my customers. That’s so interesting for a young company like BotStar. Also, it has still lack functionality but in general, BotStat is worth it if you give it a try because BotStar’s team updates and releases new big feature day by day.

...more
Phuc Huy D
Phuc Huy DSource : g2crowd.com
(Reviewed on 05 October 2020) "Truly a star!"

What do you like best?

- BotStar has a wide range of features specifically designed to a marketer mindset. They have Campaigns and Broadcast that send out promotions and grow potential customers.

- Its focus is on Messenger marketing with a core on Facebook Messenger, the platform with the biggest number of users out there

- The newly launched Custom Webview allows you to show your web pages, Youtube videos or Google Maps to the customers right in the chat

What do you dislike?

I wish I could copy paste the block into other Flow Editor page. I know it is due to the privacy, however, as I run multiple campaigns to my clients, duplicating and moving blocks to another campaign will save me a lot of time.

Recommendations to others considering the product:

If you are a marketing enthusiast and want to engage customers and generating prospects, BotStar is the right fit for you!

What problems are you solving with the product? What benefits have you realized?

- Increase messaging automation within Facebook Messenger 24/7, improve customer satisfaction

- Save time and effort to my clients

- Target the promotional campaigns to the right audience

- Track sales and contacts easier and more effectively

ð After a year using BotStar, I firmly believe in its potentials to grow further soon. It has all that a marketer needs, and it is such a great tool to engage customers and make their project reach target goals.

...more
Houssem Eddine G
Houssem Eddine GSource : g2crowd.com
(Reviewed on 05 September 2020) "The best tool I used to create"

What do you like best?

Botstar has an excellent user experience, I do like especially their bot builder and how easy it is. They also have ready to use templates if you are a newbie

What do you dislike?

Their support team is a little bit slow I hope they work to improve it.

What problems are you solving with the product? What benefits have you realized?

It allows me to build chatbots for myself and for my clients in no time.

...more
James R
James RSource : g2crowd.com
(Reviewed on 05 August 2020) "Perfect solution for digital marketing."

What do you like best?

>> Automate 90% of the Sales and Marketing process.

>> Using Broadcast and Campaign features can significantly engage potential customers to improve the returns on business sales processes and the effectiveness of marketing campaigns.

>> Active Community.

>> Also, BotStar provides the option for Facebook marketing when I run Facebook Ads to promote my products.

>> They keep up to date with the latest Facebook changes.

>> User-friendly interface.

What do you dislike?

Dashboard and Analytics features need to be improved with more useful metrics to provide valuable customer insights. Improve metrics as soon as possible.

Recommendations to others considering the product:

If you’re looking for an easy and effective digital marketing solution, BotStar chatbot can be the perfect solution.

What problems are you solving with the product? What benefits have you realized?

>> Increase my Facebook Messenger sales through remarketing to engage more and more potential leads and boost our sales even if we won’t be available.

>> Make my bot smarter and save time to support customers.

>> I am using BotStar within six months and it works perfectly.

>> It makes my job easier.

>> It is very user-friendly.

>> Drag and Drop UI interface.

>> A rich feature list that you can get through the chatbot application.

>> Good customer support and many more facilities.

...more
Shubhanshu M
Shubhanshu MSource : g2crowd.com
(Reviewed on 05 June 2020) "This makes it very easy to build a chatbot"

What do you like best?

The interface is user friendly.

UI is easy to understand and navigate

Active support community

It's easy to get started with prebuilt templates.

What do you dislike?

The software is packed with value. I wish the updates for new features were more frequent.

What problems are you solving with the product? What benefits have you realized?

Interaction with readers has become easier.

Automation helps me save time and respond quickly to customers with ease.

...more
Read All Reviews

Videos on BotStar

How to use Conditions in BotStar
How to use Conditions in BotStar
How to capture and track user's response with Conversion in BotStar
How to use Module to package your chatbot's sub-flows in BotStar

BotStar Screenshots

BotStar Demo - Smart Phrases Training
BotStar Demo - Create one, Deploy everywhere
BotStar Demo - Beautiful chatbot interface
BotStar Demo - Chatbot Report
BotStar Demo - Chatbot inbox
BotStar Demo - Visual editor
BotStar Demo - Smart Phrases Training
BotStar Demo - Smart Phrases Training
BotStar Demo - Create one, Deploy everywhere
BotStar Demo - Beautiful chatbot interface
BotStar Demo - Chatbot Report
BotStar Demo - Chatbot inbox
BotStar Demo - Visual editor

Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com