Introducing Bonga CX – the ultimate customer experience solution in the cloud. This revolutionary omnichannel tool gives them all the tools they need to interact with their customers with ease. Now, they can leverage the power of Artificial Intelligence to enable inbound and outbound interactions in a secure and interactive manner. With Bonga CX, they can collaborate effectively with their team, access information on every channel in real time, and get detailed reporting on customer interactions. Make customer interactions effortless and efficient with Bonga CX the perfect solution for any business looking to maximize the value of customer experience. With its comprehensive suite of features, they can get high-quality customer service that offers maximum efficiency and engagement. They can also have a peek into insights to understand each interaction and make decisions accordingly. With Bonga CX, they get the advanced customer experience solutions they need to create an efficient, interactive, and secure environment for their customers. Make their customer interactions count and get the most out of their customer experience with Bonga CX.
Pricing
SW Score Breakdown
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Unique Features
AI Assistant
AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.Advanced Automation
Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency.Omnichannel Customer Engagement
Unified management of customer interactions across multiple channels, including web, mobile, and social media.Predictive Analytics
Advanced analytics for predicting customer behavior and sales opportunitiesIoT Integration
Leveraging Internet of Things devices for enhanced data collection and analysisCustomization
Helps to customize the system for use in industry-specific use casesStandard Features
Real-time Data Sync
Allows to synchronize with other systems for up-to-date information across platformsDedicated Phone Line Integration
Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call trackingCustomer Segmentation
Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leadsOpportunity Management
Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle.Sales Force Automation
Streamlined management of the sales cycle from lead to closeOrder Management
Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic wayFree Trial
Not available
Pricing Options
Premium Plans ( Subscription / Quotation Based )
Pricing Plans
Starter $36.00 $45.00 per month
Features
Advanced $56.00 $70.00 per month
Features
Premium $79.00 $95.00 per month
Features
Enterprise Custom
Features
Screenshots of Vendor Pricing Page
Disclaimer: The pricing details were last updated on 29/09/2023 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Learn more about Bonga CX Pricing.
96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Sponsored84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Sponsored92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Sponsored94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Sponsored92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Sponsored77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Vendor Details
Lewes, DelawareContact Details
Not available
https://www.dialafrika.com/
Social Media Handles
Not available
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