Apoointly

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About Apoointly

Deep Dive with Clara AI

Apoointly is an AI voice agent platform that helps businesses handle customer calls and conversations automatically. It can answer inbound calls, understand caller needs, provide business information, book and reschedule appointments, qualify leads, answer questions, send SMS follow ups, and transfer important calls to the right team member.

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Pricing

Free Trial Not Available
Starts at $0.2.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)
Freelancers
Individuals

API Support

Not available

Modes of Support

24/7 (Live rep), Online

Apoointly Features

Show Feature Explanation

Show Missing Features

Workflow Automation Features

Workflow Configuration

Configures flow of work in a systematic manner

Business Process Automation

Allows automatic handling of business processes

Third-party Integration

Offers synchronization with third-party applications

Mobile Access

Allows accessing the software and product/service related information from a mobile device

Calendar Management

Helps viewing deadlines, upcoming events, handle or add new appointments, etc

Compliance Tracking

Helps in tracking and monitoring and auditing all the regulatory compliance requirements

Access Control

Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role

Task Management

Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.

Call Center Features

Inbound Call Center

Allows you to receive an incoming call from customers

Concurrency Support

Allows you to manage multiple calls concurrently

Call Monitoring

Allows you listen to all inbound and outbound calls.

Outbound Call Center

Allows your agent to make outgoing calls

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Progressive Dialer

Auto dials and connects agents to calls answered by live persons

Predictive Dialer

Automatically dials to list of phone numbers

Queue Management (Calls)

Allows you to control call queues and distributes call equally

IVR Support

Interactive voice recognition routes the caller to the right agent

Auto Call Recording

Automatically records all the ongoing calls.

Inbound Call Tracking Features

Call Transcripts

Transforms call audio into easily searchable transcripts

Call Routing

Directs calls to the appropriate agent or department

Security and Privacy Compliance

Ensures accessibility solutions comply with GDPR, HIPAA, and SOC 2 standards.

Analytics

Allows integration with other analytical tools or has it inbuilt

Call Monitoring

Allows you listen to all inbound and outbound calls.

Attribution

Track and allocate credit to touchpoints throughout the conversion journey.

Call Metadata

Captures caller details, time, campaign source, and device

Dynamic Number Insertion (DNI)

Assigns unique phone numbers to campaigns/channels to track calls.

Call Recording

Facility to record calls with a set of conditions and compliance

Dashboard

A digital insight of reports and other workings on a single screen

Appointment Scheduling Features

Multi-Location Scheduling

Helps in managing schedules and confirm reservations/booking from multiple locations

Reservations

Helps in making as well as canceling reservations online and also assist in rescheduling them (if necessary)

Online Scheduling

Helps in automating and monitoring the scheduling tasks virtually automatically

Calendar Management

Helps viewing deadlines, upcoming events, handle or add new appointments, etc

Automated Scheduling

Helps to automate the scheduling processes to reduce paperwork, provide a comprehensive solution and ensure timely updates

Appointment Scheduling

Helps in scheduling and managing all necessary appointments

Resource Scheduling

Helps in setting strategies to allocate resources to projects or tasks to complete it correctly and also manage its start/end dates

Payment Processing

Helps to manage automated transactions across various online channels

Meeting Room Booking

Helps managing meeting room schedules and offers a simple interface to book the appropriate booking room

Group Scheduling

Helps in scheduling group meetings with multiple numbers of attendees

Employee Scheduling

Helps in creating, processing and automating the employee schedule

Class Scheduling

Helps tutors or educational institutes at large to schedule academic and or vocational training classes

Apoointly Pricing

Free Trial

Not available

No Credit Card Required, Get Started for Free

Pricing Options

Premium Plans ( Subscription / Quotation Based )

Pay As You Go $0.20 $0.20 min for AI Voice Agents

Go live in minutes with zero setup fees. Full platform access with no commitments. Pay only for the AI Voice Agent minutes you use.

Custom caller journeys and flows
Live call transfer to your team
Dedicated local and global numbers
Ready made industry templates
Real-time call transcripts and audio logs
Natural conversations in 40+ languages

Start Free Trial

Enterprise Plan Custom

Built for growing businesses that need higher call volumes, custom integrations, dedicated support, and AI voice agents tailored to their workflows. Suitable for businesses across healthcare, real estate, legal, automotive, home services, financial services, retail, education, travel, and other industries.

Custom CRM, ERP and business system integrations
Dedicated onboarding and setup support
Custom AI voice agent configuration
Brand-specific voice and conversation flows
Enterprise security and compliance options
Direct phone system and SIP integration
Higher concurrent call capacity
Advanced call routing and transfers
Custom workflows for industry-specific needs
Dedicated support for growing teams

Start Free Trial

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Apoointly Reviews

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Apoointly FAQs

What is Apoointly?

Apoointly is an AI agent platform that helps businesses handle customer conversations by phone. Businesses can use different AI agents for reception, appointments, sales, support, and other call-based workflows.

What can Apoointly AI agents do?

Apoointly agents can answer calls, understand what the caller needs, book or reschedule appointments, qualify leads, answer common questions, send SMS follow ups, and transfer calls to the right team member.

Can I create different AI agents for different tasks?

Yes. You can configure different agents based on what your business needs. For example, one agent can handle reception while another handles sales, appointments, or customer support.

Can Apoointly handle appointment booking and rescheduling?

Yes. An appointment agent can book and reschedule appointments based on your available calendar and the conversation with the customer.

Can Apoointly qualify sales leads?

Yes. A sales agent can speak with incoming leads, ask qualifying questions, collect relevant information, and help move the conversation to the next step.

Can Apoointly transfer calls to my team?

Yes. Apoointly can transfer calls to the appropriate team member when a customer needs human assistance or when the conversation requires someone from your team.

Can Apoointly send SMS follow-ups?

Yes. Apoointly can send SMS follow-ups as part of supported customer workflows, helping businesses continue the conversation after a call.

Can Apoointly work with our existing phone system?

Apoointly is designed to work with existing business phone workflows and can support direct phone system and SIP connections for businesses with more advanced requirements.

Does Apoointly support business integrations?

Yes. Apoointly can support integrations with business systems such as CRM, EHR, EMR, and other tools depending on the setup and requirements of the business.

Do I need technical knowledge to set up Apoointly?

No. Apoointly is designed to help businesses configure AI agents around their workflows without requiring them to build a voice agent from scratch. Enterprise customers can also get dedicated onboarding and setup support.

What is Apoointly used for?

Apoointly is Workflow Automation Software. Apoointly offers the following functionalities:

Workflow Configuration
Business Process Automation
Third-party Integration
Mobile Access
Calendar Management
Compliance Tracking
Access Control

Learn more about Apoointly features.

What are the top alternatives for Apoointly?

Here`s a list of the best alternatives for Apoointly:

Does Apoointly provide API?

No, Apoointly does not provide API.

What is the best Workflow Management Software?

The best workflow management software combines an intuitive visual workflow builder, automation features, strong integrations, and real-time dashboards to support teams of all sizes. Based on recent reviews, the top options are