Shopify POS is a POS service that lets sellers accept payments from everywhere, be it in-store, online, or anywhere in between. This allows individuals and businesses to sell their goods or services without worrying about processing payments. The POS accepts all possible forms of payments, right from cash to credit cards of every major bank, solving a major pain point. The overall flow is fully automated as well, every payment that gets accepted via Shopify POS automatically updates the store inventory, orders, as well as customer data. Sellers can easily customise the pricing by adding discounts and account for taxes on the fly. Even the after sales service of processing refunds and sending receipts is all managed within the same platform. Moreover, setting up the POS system is seamless and can be integrated with devices of all kinds. An added bonus of using Shopify POS is that customers get a free Shopify online store within the same plan which offers a ton of additional benefits.
| Support | 24/7 (Live rep) Business Hours Online | Customer Type | Large Enterprises Medium Business Small Business |
| API | Location / Phone Number | San Francisco, California / +1 888-678-9481 | |
| Deployment | SaaS/Web/Cloud Mobile - Android Mobile - iOS | Category | POS Software |
Disclaimer: The pricing details were last updated on 17/10/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Learn more about Shopify POS pricing.
Shopify POS is POS Software. Shopify POS offers the following functionalities:
Learn more about Shopify POS features.
Yes, Shopify POS provides API.
PROS & CONS
What are the best aspects of this product?
I was able to understand how to use Shopify POS without breaking a sweat because of its intuitive interface. At times when I did not understand how to execute an action on the platform, I only had to get in touch with the product's customer care team. Additionally, the hardware's accompaniments provide us with the whole spectrum of retail experience, from searching the inventory to customizing our receipts.
What aspects are problematic or could work better?
It would be great if Shopify POS could be enhanced with additional tools for customer data gathering. This need came up when I needed to generate a pre-order via the web app. This meant that the customer had to input his credit card details in the e-store in person instead of simply swiping his card through the reader.
What specific problems in your company were solved by this product?
In-store and personal selling are made seamless by Shopify POS since it keeps a record of our entire inventory in its system. In the backend, the software empowers our staffs to track their sales performance to help them improve. Aside from that, Shopify POS integrates with Shopify's reporting suite so that we can identify which items in our inventory are the most popular.
Are you a current user of this product?
No
PROS & CONS
What are the best aspects of this product?
Our business set up an online shop with a well-known e-commerce platform. Apart from that though, we have been into selling our goods at fairs and markets during weekends. With Shopify POS, we can sell our stock with ease!
What aspects are problematic or could work better?
So far there is nothing to dislike about Shopify POS since we have not encountered any issue in the use of this software.
What specific problems in your company were solved by this product?
Shopify POS allows us to process payments using cash and credit cards in physical transactions.
Are you a current user of this product?
Yes
PROS & CONS
What are the best aspects of this product?
As a business that operates multiple pop-up shops, Shopify POS grants us the flexibility to make our daily processes faster. Whoever handles the event can download the app and login is fast. Also, connecting our square credit card reader is quicker than before.
What aspects are problematic or could work better?
The software is excellent and makes the initial operations fast. However, when it comes to completing sales, it takes a lot of processes. I wish they make it more straightforward.
What specific problems in your company were solved by this product?
Shopify POS helps us do sales anytime, anywhere. It saves us a lot of time, as it makes notes directly to the system. Then we can work on them later when we are already in the office and begin processing the orders.
Are you a current user of this product?
No
PROS & CONS
What are the best aspects of this product?
This tool really helped make accounting easier for me since it's the only thing I need to use when using my phone to pay with my credit cards. I don't have to sift through multiple apps since there's only one place where my money has to be processed.
What aspects are problematic or could work better?
I think it may have compatibility problems with the iPhone X since it isn't working as well when I use it on that model. I am also not a big fan of how often updates happen just so it keeps working.
What specific problems in your company were solved by this product?
As I said, this has made accounting easier for me since I only have to look at this single tool and not at anything else. Since I don't have to look at other things like Square or Paypal, reconciling transactions is a breeze.
Are you a current user of this product?
Yes
PROS & CONS
What are the best aspects of this product?
I just love how this software helps me establish my own store. It got all I need and offers the options necessary for running my business, from orders and shipping to payouts and handling taxes. Highly recommended.
What aspects are problematic or could work better?
While Shopify POS works great on the desktop, it tends to be confusing when used on the phone. I find it hard to master its features.
What specific problems in your company were solved by this product?
With Shopify POS, I had opened different stores and improved my sales. Also, I don’t need to spend most of my time attending my business needs. The software helps me balance my time for business and family and friends.
Are you a current user of this product?
No
PROS & CONS
What are the best aspects of this product?
There are a lot of things I like about this tool, but the best thing about it is how user-friendly it is and how that leads to business processes that move along smoothly. There wasn't a steep learning curve when it came to using this tool, and I was able to get the hang of it after just a couple of tries. I also found it easy to implement changes on the spot, and the changes are reflected immediately and automatically.
What aspects are problematic or could work better?
I really think that this tool should be able to work even without WiFi or when it's offline because you won't always have an internet location in your location, as I know from personal experience. I have also encountered times when there are changes present that I didn't make, but I'm not sure if this is because of the tool or me being unfamiliar with some of the functions as of now.
What specific problems in your company were solved by this product?
There's a lot of traveling involved in my line of work, so this tool was really helpful in making sure that transactions followed proper procedure. That is because the tool makes it easy to add the state tax wherever we may be at the moment.
Are you a current user of this product?
Yes
PROS & CONS
What are the best aspects of this product?
The ease of use of Shopify POS is the most outstanding thing about it. Because of that, it is rather easy for us to update our website and make it more appealing to visitors. Apart from that, this platform helps our business can take and process orders smoothly. Plus, the customer service is excellent.
What aspects are problematic or could work better?
It would be great if Shopify POS enhanced the order dashboard with additional options. Customers always change their minds once orders are set and it is still very much of a hassle for us to edit them.
What specific problems in your company were solved by this product?
Shopify POS has given us a payment processing system and website in a single package.
Are you a current user of this product?
Yes
PROS & CONS
What are the best aspects of this product?
Processing transactions is fast, simple and easy. It's flexible and got the native app for my phone. I can bring it with me on vendor events, do the transaction right on location. I can also pull stocks from our nearest warehouse without losing track of the items' source. This way, sales records per warehouse are kept intact.
What aspects are problematic or could work better?
The card reader can be glitchy, so I end up entering the number manually. Not a big deal, but this can easily be solved had the reader app been built into the main POS.
What specific problems in your company were solved by this product?
Holding vendor events is a lot easier. We get to set up a POS using only our phones. Inventory is updated back at the warehouse whatever transactions we make in the event. It makes it simple to coordinate office and events.
Are you a current user of this product?
No
What do you like best?
Shopify POS is integrated with our site. Sometimes we want to promote our products doing a pop up store. With the Shopify POS, I can sell my on hand and online products during this events.
What do you dislike?I really wish that I can manage all my PO devices from one place, like update the software, change the rules, labeling. This is what I don't have that I wish I can.
Recommendations to others considering the product:If you have a webstore and want to expand your sales channel, use Shopify POS.
What problems are you solving with the product? What benefits have you realized?I'm leaving all my products in one place only. This means that my inventory management is 100% easier.
What do you like best?
I absolutely love that Shopify made its own POS. It makes the transition from online sales to in person sales seamless. Inventory is managed all in one place and the checkout process is so simple. I used to go on the road doing pop-up shops all the time and having Shopify POS made my life so much easier. I simply connected the FREE (thats right, they just give it to you card reader via bluetooth to my phone and I was literally in business.
What do you dislike?There's very little to dislike. Like I literally can't think of anything. Maybe make the charging cord longer? Sometimes the battery would run out and I would have to plug it in in an inconvenient spot because the cord was short.
Recommendations to others considering the product:If you have a shopify store and need to sale in person as well, Shopify POS is ABSOLUTELY the way to go. Everything is integrated with your store, plus its super easy to use.
What problems are you solving with the product? What benefits have you realized?I was able to solve the problem of keeping inventory accounted for without reconciling on my own. The service linked directly with my shopify account. I was able to sell in person without paying for an additional service.
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