MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Re:amaze and how does it work?
The single most effective way for attracting new customers and keeping existing customers happy is to talk to them. Their mission is to bring customer relationship management back to its roots for small businesses. Reamaze is about having more meaningful and effective conversations with your customers as human beings. They believe this should be simple, intuitive, and most importantly, rewarding for small businesses. Part customer support helpdesk and part contact management, Reamaze offers an intimate way for you to have conversations with your customers wherever they may be and keep track of who they are.
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Re:amaze Pricing
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is ProProfs Chat and how does it work?
Engage your customers with predefined messages from ProProfs Chat so that you never miss out on any of your prospective customers. It also allows operator to operator chat which lets your new chat representatives stay connected with the experienced ones. The customizable chat windows and readymade chat templates leave a lasting impression on your visitors. ProProfs Chat also allows you to understand the behaviour of your visitors by tracking and monitoring them on a real-time basis. You can also monitor your real time conversations as well as track the performance of your operators and offer them feedback in order to improve their efficiency.
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ProProfs Chat Pricing
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Crisp and how does it work?
A live chat software embedded with tools and features to help you convert your visitors into customers. Crisp allows your agents to add files and emojis while conversing making it all the more personal and fun. The Magic Browse feature gives your agents a view of your customer’s screen which helps them close deals and resolve problems a lot faster. Its Customer Intelligence Platform lets you keep the information related to your leads including their conversation, all in one place. With Crisp, your agents can even talk to your visitors through video call. The basic plan of Crisp is forever free of cost, however, you can always upgrade to its paid versions if you want to scale up.
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is LiveEngage and how does it work?
LiveEngage allows your customers, especially smartphone users, to engage with your brand. It also gives you the flexibility to communicate with your customers through your website, Gmail, Facebook, SMS or any other applications. The software ensures that every visitor gets to chat with the most suitable agent according to their needs, which enhances the level of customer satisfaction. With LiveEngage, your agents and bots can be active together in the same conversation window. The bots will handle all the repetitive tasks, while your agent will add the personal touch required to the conversation making customer interaction as effective as ever.
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Chatamo and how does it work?
Chatamo is an application programming interface which helps you create intelligent and interactive bots which provide automated customer service across various messaging platforms for your business. The software offers chatbots and automated voice assistance round the clock, every day. With its impressive natural-language A.I, you need not to worry about tedious script writing; Chatamo’s auto-prediction assists you using a combination of texts, images, videos, buttons and maps to answer customers’ queries, stimulating extraordinary dialogue with the customers. Whichever platform your customers favor, your Chatamo bot is there to offer its services. Whether on messaging apps (like Facebook, Viber) or on voice devices (like Alexa or Google Home), web chat or email, your bot is working for you. Language is also not a barrier as your bots would be able to auto-detect and respond to customers in over 100 known languages. What’s more, Chatamo also allows you to design and schedule broadcast messages to targeted users at satisfactory open rates on messaging apps. If there is also any need to edit your information, after satisfying the requirements, the information gets updated automatically. Chatamo software doesn’t just stop at interacting with customers, the artificial intelligence gives you an intensive insight into how your customers interact with your business and even helps you understand how they feel too.
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Chatamo Pricing
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Acquire and how does it work?
Acquire is a conversational customer experience management platform, helping out companies to collaborate and connect with their clients over video or chat. Teams can also co-browse a particular matter and come up with solutions, accordingly. At present, 100+ companies from different parts of the globe depend on Acquire to get their job done. Retail, Airline and Finance sectors can depend on this particular for their day to day tasks. Shopify, Salesforce, Magento, DocuSign, Zendesk, Twitter, Hubspot, ZohoCRM are some of the external platforms with which companies using Acquire can integrate in real-time. For security reasons, the software abides by a transparent fair and lawful process while collecting personal data and is never shared with third-party organisations. All data stored are in compliance with GDPR rules and policies. Acquire’s IVR powered native SMS and voice service is incorporated with a real-time call queuing and routing facility alongside voicemail and call recording options.
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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Lime Talk and how does it work?
Lime Talk is a Live Chat software application on your website used for converting website visitors into customers. Monitor and analyze your customer's interest in the product and responds to visitor's inquiries. A customizable platform to chat with your visitors and increase your conversion rate. A secure platform that offers Multi-language support, Google Analytics event tracking, and Offline messages. The software supports a web browser, tablet or mobile phone.
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Lime Talk Pricing
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Chaport and how does it work?
Chaport is a ‘modern-day messenger’ that makes it easy for users to connect with their customers through a simple chat interface. The user has to install a chat button on the website, answer the queries of their customers, and increase sales. While the tool allows communicating in real-time, website visitors can get in touch even offline since their replies will be sent to customers via email notifications. The features that make Chaport stand out is the ability to transfer a chat to a colleague, join a group chat, or view the conversation of other colleagues in real-time. Chaport can improve sales further through automatic chat invitations based on specific rules. Being available across multiple devices, Chaport allows users to talk to their customers at any time and from any location. In addition, to live chat tools, Chaport also offers chatbot and knowledge base functionalities to help companies automate their customer service and reduce the load on their teams.
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Chaport Pricing
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Chatlio and how does it work?
Chatlio is a live chat app with full Slack integration that boosts visitor engagement. It is compatible with all operating systems and can be activated in three simple steps. Authorise and connect the app in Slack, procure the Chatlio widget code snippet from the website and set up your customised interface to begin chatting with your visitors. You can also style your own widget, choosing from options like Button, Chip and Tab, and then customising it with colours, shapes, and labels of your choice at no extra cost. The Chatlio app can be integrated with your website seamlessly and functions as a complete customer care system that can be used to chat with visitors without any additional software support. The automatic messaging feature of the app also helps drive visitor engagement. The Javascript API facilitates optimum control over chat widget and data while the webhooks enable the exporting of this data to third-party systems in real time.
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Chatlio Pricing
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Formilla.com and how does it work?
Formilla.com is a platform for Effective Communication for sales, marketing, and support. Segment customers and Generate leads via Live Chat. The software provides Customize Colors and Themes and supports Multiple Languages. Receive alerts, and real-time monitoring to capture leads and analyze the performance of your team.
SW Score Breakdown
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is HelpOnClick and how does it work?
HelpOnclick empowers website owners to convert their visitors into paying customers and boost retention rate by 40 percent. Users only need an Internet connection along with a PC or mobile device to stay in touch with their customers 24/7. It also comes with a virtual agent that instantly replies to customer queries based on the knowledge-base. Live chat can be set up on the website within 5 minutes without the need for any programming skills. It enables customer support teams to chat from anywhere and provide in-depth answers to all queries. It seamlessly integrates with all types of devices as users can install apps onto their browser, directly on the Operating System, or even mobile devices. The Live Chat features include everything that the customers need to set up, customize, monitor, chat, and learn from live chat sessions. Once the setup has been completed by pasting a simple HTML code on the website of users, the tool can be customized to their needs.
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HelpOnClick Pricing
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is tawk.to and how does it work?
tawk.to is an intuitive live chat software that helps businesses to connect with their customers through messages. The platform allows users to monitor and chat with the visitors on their website, respond to their support tickets and create a helping environment, empowering customers to find help in a seamless way. Whenever customers buy something, they have some questions in their mind about the products. tawk.to help businesses to offer relevant answers providing an amazing shopping experience. It offers a single place for users to communicate with their customers all over the world. The platform also provides its users with easily identifiable FAQs and knowledgeable articles and shortcuts so they can respond faster. With tawk.to, businesses can see on which page the customer is in real-time. This allows them to strike customers with the information they want in no time.
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tawk.to Pricing
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Customerly and how does it work?
Customarily is a customer lifecycle software explicitly built to help client-facing businesses to manage their relationship with customers. This tool offers support, collects feedback, and automates processes, such as requesting routing and email marketing. Customarily is a very useful tool that assists businesses to increase sales, revenue, and customer relationships through live chat software that provides the support of video calls, knowledge base, typing reviews, and surveys. Customarily software manages the businesses and the entire customer lifecycle by creating and prospering relationships with customers. This all-in-one software offers models for customer intelligence marketing survey and CRM; all these models are completely incorporated to offer streamlined Customer Management workflows. Customerly will prove to be an effective tool for businesses as it helps them segment customers within customerly tools to send automated surveys or messages or deliver targeted marketing campaigns. Moreover, the customary offers tools to design newsletters and build email templates and campaigns that can be analyzed regarding click and open rates. Customarily offers top-class support for businesses offering basic, pro, and enterprise pricing strategies for solopreneurs and enterprises.
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Customerly Pricing
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Helpwise and how does it work?
Helpwise is a shared inbox, help centre and live chat monitoring software, helping out businesses solve customer-generated queries in an efficient manner. Companies can utilise the particular portal to streamline consumer-based communications on the go. They can depend on shared inboxes for Whatsapp, SMS, email, social media accounts and website widgets to collaborate easily. Large teams can share the entire workload among different members. They can also tag, chat and assign tasks to individual members conveniently. Its simple interface, helps users acquire leads automatically, monitor sales and provide relevant support accordingly. Other inbuilt functionalities made available within Helpwise, helps businesses with key metrics tracking, shared inbox, seamless collaboration among teams and accurate integration with external business tools. Businesses associated with industries like insurance, real estate, law, logistics, SaaS, client servicing and more are accurately benefited. Its inbuilt product suite goes as Facebook team inbox, Whatsapp team inbox, forms, knowledgebase, CSAT etc.
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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Sales.AI and how does it work?
Sales.AI is a sales software that uses artificial intelligence to engage and assist with customers digitally for giving them a real-time personal experience. The software provides the sales team with the best tools onboard, and hence increases the customers satisfaction as well as reduce onboarding time. This helps immensely in improving sales. Sales.AI enables its users to make maximum utilisation of time by ensuring the availability of agents for customers. The software assists users at the time of incorporating customers and solving their queries during POS. Moreover, the sales team provides assistance to customers if anything still remains unanswered. Users can create and use shortcut messages for the commonly used replies in order to save time and provide prompt answers to increase customer engagement. The application provides contextual form assistance at any step where there is a problem and the AI-powered chatbots resolve any query raised. Agents help customers by co-browsing with them to provide instant support.
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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Muble Chat and how does it work?
Muble Chat is a live chat software designed for websites and it offers immediate interactive chat sessions with one’s customers. The platform is dedicated to connecting with the customer support executive anytime without any interruption. The features include chat history, customizable chat widget, chat transferring, data encryption, bot support, analytics report, cloud synchronization, full-stack executive, and canned response. These features enable users to make their chat widget more personal and secure. The data encryption allows keeping the data of the visitor on the site, safe for future reference. The app’s agent panel is sleek enough to perform the task with ease. The software integrates the business processes while enabling you to outreach to your potential customers, thus broadening the customer base for the company. With the always-online provision of Muble Chat, it ensures that its users don’t miss any customers/clients on their websites. One can connect with numerous visitors simultaneously, without keeping anyone on hold. Pivoted to provide customer satisfaction and simultaneous business growth to the user, the software will help to gain acquisition, hence, leading to increased customer volume.
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Muble Chat Pricing
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Dalk and how does it work?
Dalk is a real-time chat on your Dart/Flutter mobile applications or websites. Send Real time messages and see message status. The software offers an Admin dashboard with full chat history to see workflow. Add Webhooks to receive additional notifications when users are not online. Small and Medium companies make use of the software.
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Dalk Pricing
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Now4real and how does it work?
Now4real is an interactive communication platform that allows companies to create a communication channel for their website visitors and enables them to chat with each other. It helps companies to increase the visitors’ time spent on the website by 90%. In addition, the software is also capable of enhancing customer conversion rates by 20% and revisit rates by 3 times. With Now4real, visitors, who are on the same web page, can take part in instant communities and interact with each other via pagechats, which are special chatrooms dedicated to individual websites. By facilitating seamless communication via pagechats, it makes visitors stay longer over the website and boost up the viewability, click-through and conversion rates accordingly. Brands can also keep track of visitor-wise feedback when they are talking with one another over the site and make adequate changes within the business accordingly. Also, it creates an active social network where customers can find a new community to discuss products every time they come to shop on the website.
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Now4real Pricing
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Space and how does it work?
Space software is a platform used to host live audio-only chat directly on your websites. The software offers tools to record chats, townhalls, AMAs, knowledge shares and other live audio chats to create podcasts for your users. Advanced room settings with participant controls such as recording, room limits, audience/speakers and links all in real time. Professionals, Small and Medium companies make use of the software.
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Space Pricing
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is ZoomInfo Chat and how does it work?
ZoomInfo Chat software is a platform used to optimize website chat experience for visitors. The software offers personalized AI-driven experiences for visitors to engage and route more qualified leads to your team to accelerate sales pipeline. Collaborate with team with instant alerts across favorite channel. It integrates with Slack, Hubspot, Marketo, and more. Small, Medium companies make use of the software.
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ZoomInfo Chat Pricing
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