MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is MyLiveChat and how does it work?
My LiveChat is an online live chat platform that facilitates the users to engage with their customers in a faster and personal way. It enables the user to chat with their customer in real-time to provide a messaging experience that has a human touch. My LiveChat offers tools to introduce a floating chat button to your website using a simple HTML code. You can provide personalized help in real time to your customers by proactive support tools and layering humans. It allows you to offer a quick and impactful support experience to your customers to increase the efficiency of your business. Users can make use of features like canned responses to answer real time questions and share files and pictures with just a few clicks. You get unlimited chats without any charges with My LiveChat. You can additionally monitor, transfer, report, and do team chats along with customizing everything, from agent greetings to company logos to your chat window. The platform is free to use for 1 seat and offers many price variations for more than 1 seat to suit every requirement and need.
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MyLiveChat Pricing
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is BotStar and how does it work?
BotStar is an online platform that enables you to develop Artificial Intelligence powered chatbots using pre-built templates in order to enhance the engagement experience of your customers. It assists you in publishing chatty bots that are ready to use and can be built using simple pre-made templates. With BotStar, you can increase the engagement rate of your website or messenger by introducing bots that can chat with your customers and assist them in surfing through your website or in solving their issues. The platform offers smart tools to design chatbots with utmost ease and comfort using a simpleb drag and drop mechanism. It additionally offers features to monitor and track details, to reach your customers easily, to operate multiple channels, and build chat bots effectively that are AI-powered. Users get an easy and effortless communication solution with BotStar along with tools for live chat, data-driven analytics, and for workflow automation. BotStar can be integrated with thousands of apps including Wordpress, Shopify, Google Sheets, and Hubspot. They offer a free trial version to try their features prior to the purchase.
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BotStar Pricing
76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Qonvo and how does it work?
Qonvo is a live chat tool that allows businesses to have a conversation with every site visitor. It leverages the power of conversations to persuade and engage users in a meaningful way. The best part is that the Qonvo automated assistants can provide 24/7 support without a manual person handling it. Simply setup automation rules and teach the tool relevant skills to let users find what they want. Businesses can customise the chat window using their own branding and converse with users through text, images, structured cards, and embed files. Multiple team members can easily chat with a customer without sounding abrupt. This is made easier through the service desk which allows support executives to chat with customers in an user-friendly interface. Qonvo also supports conversations on mobile apps, making it easier for businesses to deploy it everywhere for their users expect chat support.
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Qonvo Pricing
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is WhosOn and how does it work?
WhosOn smart live chat software is designed to enhance the element of user satisfaction for your business with its proactive track, chat and engage approach. This means every time a visitor lands your website, you can greet them with a message and offer them more targeted, quality services. WhosOn features such as sentiment analysis and mood indicator software offer some relevant insights into user behaviour in real time. The smart suggest response feature helps speed up your response time to visitor queries. WhosOn also comes with a video chat feature that brings an element of interpersonal communication in customer support. WhosOn gives your customer service endeavours an extra edge needed to capture user attention.
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WhosOn Pricing
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Chatnox and how does it work?
Chatnox is a Live Chat Software Solution used to engage and track your visitors. Proactive Live Chat and Customizable Chat Widgets colors available to suit your website and brand. Route your chats to relevant departments and Offline Messaging is available. The software supports Mobile Android and iOS.
SW Score Breakdown
Chatnox Pricing
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is HelpCrunch and how does it work?
HelpCrunch is a smart communication platform that enables users to turn their prospects into paying customers, drive more sales, and improve the retention rate of existing customers. All this and more is made possible through a rich toolbox of handy tools which include modern live chat, in-app messenger, auto messages, ticketing, and email automation. The features include Live Chat 2.0 that delivers 30 percent conversion improvement over old-fashioned chats. The in-app messenger enables users to talk to their customers and the auto-messaging feature engages new website visitors. The email marketing activities can also be fully automated and a dedicated help desk can be set up to deliver great customer service. The tool engages visitors to highlight the true value of their product and empowers users to track customer data to understand user behavior. Auto messages can be set up that educate customers about the product and initiate up-sell and cross-sell capabilities.
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71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Chatdesk Teams and how does it work?
Chatdesk Teams is a comprehensive chat support from Superfans for email, chat, and social media. This tool finds passionate followers of a brand and trains them to respond with the brand’s voice and policies from day one. Chatdesk Teams also handle the required hiring and scheduling. Its machine learning algorithms analyse the previous support messages to create an ever-evolving and on-brand knowledge base. With this tool, tickets get cleared faster and more successfully. It integrates with all platforms including Twitter, Facebook, TikTok, and Instagram without any development work or training. Chatdesk Teams speak brands’ voices automatically. Its dashboard provides real-time reporting of CSAT and revenue generated by the team as well as actionable consumer insights, products, on-site conversions, and more. Chatdesk Teams offer 24/7 coverage, average response time under 90 minutes, moderation of spam and negative comments, automatic ticket prioritisation and tagging, and engagement on social media platforms like Twitter, TikTok, Instagram, etc. It also provides order status, a consistent brand voice on every channel, returns and exchanges.
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Chatdesk Teams Pricing
75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Smith.ai Virtual Receptionists and how does it work?
Smith.ai Virtual Receptionists offers live virtual receptionist services and lead intakes for growing businesses. This North-American virtual receptionist of Smith.ai can be used to capture & qualify leads, book new clients on behalf of a company and build better relationships with the existing clients in real-time. The software features 24/7 live agents, who are professional and friendly and can answer calls on behalf of an organisation in a cheerful manner, thus making the clients happy. Companies are also allowed to personalise the reply tones and information that are to be provided during live calls. Smith.ai Virtual Receptionists also have years of experience answering phones and speaking in clear American English. At Smith.ai the live receptionists can even make real-time call transfers to relevant destinations. Other services found within the software are 24/7 website chat support, appointment scheduling, Facebook messages, Lead screening & Intake.
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Smith.ai Virtual Receptionists Pricing
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Messagely and how does it work?
Messagely is an intuitive customer support software and messaging platform, helping online businesses drive growth. It also facilitates real-time integration with external platforms like Stripe, Slack, Google Analytics, Calendly, Outlook, Zapier, Zoom, Eloqua, LinkedIn, Marketo, Outreach, BriteVerify, Pipedrive, Google Calendar, Salesforce and Hubspot. Further, Messagely with its inbuilt feature suite helps users set up live chatbots within seconds and enhance lead conversion rates in no time. Businesses can also reach out to individual clients over SMS, emails and push notifications besides converting signups into regular paying accounts. A shared inbox powers up Messagely’s customer support portal, helping users keep track of agent-specific communications as per need. Thus providing adequate follow-ups and real-time resolutions of generated problems. The codeless platform features a customisable user interface, backed by an adequately served knowledge base that is available for offline use. The integrated product suite includes live chat view, business messenger, chatbots, live contact view and more.
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Messagely Pricing
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Sirena and how does it work?
Sirena is a Zenvia Company, a WhatsApp official BSP (Business Solutions Provider). They develop technology that simplifies communication between businesses and customers. Whether the clients reach through your site, through a social network, or by walking into your store, make sure they receive the fastest and best quality service through WhatsApp.
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Sirena Pricing
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is LinkedChat and how does it work?
Live chat with visitors directly from Slack, HipChat and Telegram. No additional software: chat with your customers directly from Slack, HipChat and Telegram. Unlimited agents: you can have as many live chat operators as you want. Available on all devices: refer and stay close to your customers.
SW Score Breakdown
LinkedChat Pricing
81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is DontGo and how does it work?
DontGo is the entrepreneurial software start-up division of a very established $100M Business to Consumer parent. DontGo's patented technology reinvents Chat by utilizing AI to solve how companies convert their web visitors into customers and turn web impressions into revenue by greatly enhancing customer interaction and satisfaction.
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DontGo Pricing
81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Botcopy and how does it work?
Botcopy is a Dialogflow website chatbot, comprising the best UI for web chat. Botcopy lets clients automate up to ninety per cent of their service chats along with the creation of branded web assistants that can access the databases in concern. The transcripts can further be passed from bots to humans for a solid boosting of satisfaction with, of course, smart handoffs. There are, per se, several features that make Botcopy a perfectly reliable and beneficial bot system for large scale organisations. The bot prompts are designed to greet every new visitor on the website and the greeting message is entirely customisable with a range of relevant messages. Triggered mostly by the user, the Botcopy chatbot can quickly react to specific functions and buttons on the web. It can further detect URLs in the browser address windows and thus, allowing clients to greet visitors as well as regular customers with data that is personalised according to individual search frequencies.
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Botcopy Pricing
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is ChatFlow247 and how does it work?
ChatFlow247 software is a platform used to convert more visitors for business. The software offers tools to deliver leads directly to your email and close more deals effectively. The conversational marketing used to respond and interact with your customers to optimize better experiences. It integrates with your CRM and Help Desk like Salesforce, Jira Core, and more. Marketers, Small and Medium companies make use of the software.
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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is RingCentral Engage Digital and how does it work?
RingCentral Engage Digital software is a platform used to connect with customers across the web, social media, and messaging apps. The software offers tools to automate conversations with best-in-class chatbot. Collaborate with teams and can send messages to the right agent based on message content and agent skill set. Gain insights with a drag-and-drop business intelligence dashboards.
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RingCentral Engage Digital Pricing
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is 13chats and how does it work?
13chats software is a platform used to increase sales on your website with live chat, behavior-based widgets, pop-ups, and chatbots. The software offer customer support to the users and track client’s chat history with managers. The free visual chatbot constructor to create automated replies to FAQ. It supports Mobile Android and iOS. Marketers, Small and Medium companies make use of the software.
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13chats Pricing
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Let's Connect and how does it work?
Catch customers when their interest is at it’s peak! Using live communication makes converting them into new customers super easy. Invest valuable time on the right leads and win customers over with personal real-time chat, phone or video support. Fuel online sales for good.
SW Score Breakdown
Let's Connect Pricing
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Makassan and how does it work?
Makassan is the ultimate communication tool for businesses. Inspired by the trading practices of the indigenous Makassan people of Indonesia, our platform allows them to seamlessly trade information with their customers and build stronger relationships. Like the Makassans who traveled to Northern Australia for trading, our platform helps them connect with customers and foster a sense of camaraderie. This team at Makassan understands the importance of clear and timely communication in the competitive business world, and that’s why we have created a platform that allows them to coordinate and reply to messages over various channels such as chat, email, Slack, and SMS. With just one platform, they can efficiently manage all their customer communications, saving they time and effort. But what sets Makassan apart from other communication tools is their focus on privacy and security. With customizable chat widgets, they can tailor their communication experience to match their brand and create a unique and engaging experience for their customers. With seamless integration into their existing systems, they can easily incorporate Makassan into their daily operations without any hassle.
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Makassan Pricing
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Tidio and how does it work?
Tidio is a powerful AI-driven customer service platform that seamlessly integrates live chat, chatbots, AI agents, automation workflows, and help desk tools into a single, intuitive interface. Tailored for small to medium-sized businesses, Tidio enables real-time communication across websites, email, and popular messaging apps like WhatsApp, Instagram, and Facebook Messenger. Its robust automation features include visual flow builders (Flows) and conversational AI (Lyro), streamlining customer interactions effortlessly. With multilingual support and integrations with leading CMS and e-commerce platforms, Tidio is built to help businesses connect with a global audience effectively and efficiently.
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Smartchat and how does it work?
Smartchat is a Live Chat Software used to generate leads from your website through a single powerful platform. Monitor and analyze details of your online traffic from a single view and engage with them via live chat in real-time 24/7. Receive real-time alerts to generate leads to make informed decisions. Small and Medium companies make use of the software.
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