What is SpeechIQ and how does it work?
Whether you’re concerned with compliance, sales effectiveness, or customer experience, our cloud-based solution makes it easy to sort through hundreds of thousands of calls to find the data that really matters.
Read moreWhat is SmartSpeech and how does it work?
SmartSpeech, is an advanced speech analytics software groups data into dimensions and measurements for unfolding complex relationships between business variables. SmartSpeech can help to monitor the agent’s performance, their challenges and train them for improve on them.
Read moreWhat is Awaken Conversations and how does it work?
Awaken Conversations is the best platform for analysing conversations related to every customer and query call. The analytic mechanisms present in this platform can analyse the tiny aspects of each call. Thus allowing client companies to understand their customers better. Speech and voice analytics identify every feeling attached to the voice of the customer for the client-side, improving and retaining them for a long. Client companies that value their customers largely tend to find Awaken Conversations a reliable platform. It lets the former get a hint of what the customers want, their reason for contacting the client itself, the urgency of the issue and find a relevant solution for the same. Apart from looking after the customers, it notifies the authorities about relevant workshops for improving sales and gives an insight into the collective productivity of the workforce, all within regular intervals. This further enables the authorities to identify the lacks within the company and thus implement operational improvements wherever and whenever necessary.
Read moreWhat is Inteliconvo and how does it work?
InteliConvo is the ultimate Al Powered Speech Analysis & Automation platform. It provides businesses and organizations with powerful insights into customer conversations that would otherwise be hidden. With InteliConvo, 100% of recorded customer calls can be analyzed for customer buying patterns, intents, sentiment, willingness to pay, product feedback, and brand image. This data can then be used to automate workflows and increase team performance, sales velocity, debt collections effectiveness, customer experience ratings, and compliance with regulation requirements. InteliConvo is the perfect tool for professionals looking to get a competitive edge in their industry by leveraging customer data for additional insights.
Read moreWhat is Skills.ai and how does it work?
If the customer is looking for a comprehensive technology solution to bring coding and analytics skills to the next level? Skills.ai is the ultimate AI analytics co-pilot have been searching for, designed to effortlessly craft code, generate stunning visualizations, uncover crucial insights, and deliver captivating keynotes. Whether tech novice just discovering the world of coding, or a seasoned data scientist who wants to streamline their workflow, Skills.ai is an innovative artificial intelligence product that makes data analytics and coding accessible to everyone. With automated coding, highlight visuals, and unparalleled data insights, Skills.ai is the perfect technology solution for coding needs. This AI software quickly recognizes code logic and instantly fills in any missing areas of expertise. It is the perfect coding assistant so that never miss any opportunities to code smarter and faster. Another great feature of Skills.ai is its powerful analytics capabilities. This AI software quickly compiles data from multiple sources and presents insights at the speed-of-thought. With this AI software’s sophisticated algorithms and big data analytics capabilities, can make informed decisions in real-time. Transform coding and analytics workflows and deliver captivating keynotes—all with Skills.ai.
Read moreWhat is CSAT.AI and how does it work?
CSAT.AI provides its users with a platform through which they can enhance the customer experience with the help of automated quality assurance along with real-time insights. The software runs on Zendesk and provides its users with a holistic view of the customer service landscape at the end of every engagement. It enables the users to measure the performance of the agent and hence create a better coaching and mentoring program. CSAT.AI software alerts the user about grammatical mistakes and also prevents offensive languages. The software informs the managers when the customers misbehaved, and the managers could be flagged to consult with the agents. Users can evaluate the scores of managers and agents and spot trends across the entire contact centre, or they can even delve into the progress of an individual agent. The tools provided by the software helps agents know if they are doing a good job and hence providing them with an opportunity to fix any issue before ending the engagement.
Read moreWhat is Xdroid Voice Analytics and how does it work?
Xdroid Voice Analytics is powered by artificial intelligence for clients to achieve actionable results. The platform has reinvented emotion analytics for clients to understand their customers better and thus, provide solutions that are directly related to their problems. It further uses machine learning to identify the sentiments of the callers and speech characteristics including intonation. The engines powered by Xdroid Voice Analytics perform dual analysis of the speech subject in concern. Firstly, the engines facilitate transcription of several languages and speaker categorisation by rapid assignment of speech segments to the caller as well as the receiver. Secondly, every speech segment assigned undergoes thorough analysis for speech identifications. A capable neural network executes this action and with this, the analytic mechanisms categorise the segments into high, medium and low, based on a variety of speech styles. Once the identification is through, the segments are analysed for speech rates, volume, intonation, pitch and articulation. The platform identifies for clients those conversations that require attention more than others.
Read moreXdroid Voice Analytics Pricing
What is q&ai Technologies and how does it work?
q&ai watches your Gong, Chorus, and Zoom calls for you, highlighting and surfacing key product and marketing insights. Continuously gauge the voice of the customer, track key trends in the market, and highlight where your messaging works best - all automatically with q&ai.
Read moreWhat is Speech Meter and how does it work?
Introducing Speech Meter, the AI-powered tool that will help to analyze and perfect the customer accent! Speech Meter helps professionals who are looking to improve their pronunciation accuracy score their speech with ease and convenience. This comprehensive adaptive algorithm uses advanced AI to identify the mistakes the customers make in the accent and givethe cusomers detailed feedback on how to correct them. Our Speech Meter reports are extremely precise, allowing the customer to track the customers progress over time with comparison scores between recordings so customers always learning. Its understand that when it comes to business conversations, having an accurate accent is vital for success. By using our program, professionals can be sure that they are speaking clearly and confidently in any language. So why wait? Improve the accent accuracy score today with Speech Meter!
Read moreWhat is Verint Speech Analytics and how does it work?
Verint Speech Analytics enables you to transcribe and analyze millions of calls to discover customer insights and improve contact center performance.
Read moreVerint Speech Analytics Pricing
What is Overdub and how does it work?
Are you ready to eliminate time-consuming re-recordings of audio? Look no further than Overdub! Overdub is the perfect solution for anyone who wants to create a professional sound in their audio recordings. AI voice cloning powers Overdub to easily and quickly replace awkward or incorrect audio with what you meant to say. Instead of redoing a mistake, all you have to do is type it in and Overdub will take care of the rest. They can use Overdub to replace audio quickly and efficiently. Whether it's a mispronounced name, a stumbling voiceover, or a slip-up, Overdub has them covered. It's never been easier to create professional, high-quality audio. Start using Overdub today and start producing the professional audio you've dreamed of. With this user-friendly platform, all these audio recordings will sound perfect. Don't throw away valuable time over errors use Overdub to easily make corrections and start producing professional audio today.
Read moreWhat is Tethr and how does it work?
The Tethr Platform delivers transformational insights for leading enterprises who put the Voice of the Customer at the center of their business. Tethr maintains compliance with a multitude of security, privacy, and regulatory measures to keep your data safe. This includes globally recognized standards, regulations, and requirements, including ISO, NIST, PCI, HIPAA, HITRUST, and state laws.
Read moreWhat is CallMiner Eureka and how does it work?
CallMiner is a cloud-based customer engagement and voice analytics technology that uses AI and machine learning to capture, transcribe, and analyze 100% of your customer interactions. The CallMiner Eureka platform turns your customers' and workers' voices into operational intelligence on a large scale. Dialog and sentiment visibility, agent performance control, and sensitive data redaction are all provided by Customer Engagement Analytics. You may analyze interactions at the lowest levels with CallMiner Eureka, deciphering nuance and identifying patterns and qualities that reveal new areas of opportunity. With this software, you may enhance your omnichannel analysis. Even if your channels aren't connected, you can gain AI and machine learning-powered insights that correlate text-based and audio interactions. Get the chance to bridge the dots between human understanding and the concrete actions needed to transform it into corporate growth. For transcription, redaction, and speech analysis, you get linguistic support. Get playbooks as well, which are step-by-step guidelines for achieving ROI. Additionally, obtain a mono to stereo audio call recording converter to allow analytics to be analyzed by customer and agent voices.
Read moreWhat is Nexidia Analytics and how does it work?
Nexidia provides the most innovative interaction analytics solutions available. Works with some of the world's largest contact centers, media and entertainment companies, government agencies, and legal firms.
Read moreWhat is Adalte Travel Platform and how does it work?
Adalte Travel Platform software is for the travel trade experts published on Amazon Web Services Marketplace. This software provides ready-made solutions for tour operators and DMC. Users can customize their websites depending upon their needs and manage FIT and group reservations for customers to book online. Website content management such as service catalogs, hotel mappings, and management of customer data is achieved through this software. Additionally, one can manage prices of products, give special offers to customers, offer lucrative tour packages and manage the suppliers. The application is fully customizable and provides high security by its cloud storage and its online support. Adalte travel platform provides two solutions that are website CMS and tour operator CMS. The former contains professional website CMS, internet booking engine, travel catalog management and API manager. The solutions that come with the tour operator CMS are reservations management, supplier management, group management, etc.
Read moreAdalte Travel Platform Pricing
What is VoiceBase and how does it work?
VoiceBase is a speech analytics software that helps companies to turn voice data into useful insights. It is an AI-powered software that is capable of understanding sentiments in customers’ voices. In this way, it enables companies to discover new ways to maximise revenue, lower call centre costs and minimise compliance risk. VoiceBase comes with Intelligence and Natural Language Processing tools that can be used to turn raw, unstructured call data into informative, structured data, which can be easily analysed. The same tools can also be used to convert speech into text. VoiceBase is capable of automatically detecting and redacting the sensitive PCI/PII data present in the audio and transcript. It comes with 40 different types of paralinguistic metrics such as overtalk, silence, sentiment and dynamism. With these features, the tool detects and predicts even highly complex behaviour with great accuracy. Moreover, VoiceBase can even analyse chat, CRM data, email and other support data to offer a complete view of customer interactions.
Read moreWhat is Observe.AI and how does it work?
Observe. AI is an AI-powered intelligent workforce platform for call centres. The platform changes contact centres by incorporating AI into all customer interactions, improving agent performance, and automating repetitive procedures that promote profitability and retention. It increases operational efficiency at scale by automating and streamlining procedures. Observe.AI also analyses every interaction with customers to scale greater, uniform experiences and optimise agent performance to improve empathy ratings by enhancing procedures, services, and products. It also aids in identifying the roadblocks that prevent sales agents from achieving one-call closures and advising them on how to improve exchange rates at scale. It also skillfully controls dangers and compliance, as well as redacting sensitive data to secure consumer information. Through its comprehensive view of client contacts, Observe.AI interprets and converts every encounter into business-improving analytics. It also boosts worker productivity via AI-driven assessments and coaching, resulting in a strong feedback mechanism that fosters steady learning across all client touch points.
Read moreWhat is Cognitive View and how does it work?
For compliance and conduct risk automation, Cognitive View is a leading communication and collaboration monitoring technology. It also gives the actionable data needed to comprehend client experience and provide quality assurance. Customer communication data is analyzed by Cognitive View to identify conduct-related risk and compliance monitoring processes are automated. Cognitive View was founded in 2018 with the belief that there is an opportunity to combine artificial intelligence with deep domain expertise in regulatory compliance to provide regulated entities, regardless of their size, sector, or geographic location, with the tools they need to create a customer-centric culture and help prevent conduct-related issues. Provides a framework for real-time management of conduct-related risk, encourages good behavior, and improves workplace culture. Helps with customer experience, churn, and complaints management. To discover compliance breaches and knowledge gaps, compliance automation and quality management are used.
Read moreWhat is Allo-Media and how does it work?
Allo-Media provides an AI platform based on Call Tracking, Automatic Natural Language Recognition, and Speech Analytics that helps you convert your calls into the right actions. Automated scoring of leads and conversion. Identification of call generating campaigns.
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