Daisee is a leading AI software company specializing in advanced speech-to-text and voice analytics solutions designed for contact centers. Through seamless call transcription and comprehensive performance evaluation, Daisee enables businesses to manage agents effectively, enhance productivity, and maintain quality assurance. By analyzing 100% of customer interactions, the platform leverages cutting-edge artificial intelligence and natural language processing to uncover compliance gaps, detect sentiment, and identify key customer contact drivers. These insights empower organizations to make data-driven decisions that enhance customer experience and operational efficiency. Daisee’s AI-powered features, including emotion detection, intent analysis, and non-compliance identification, provide actionable insights that help businesses stay competitive and adapt to evolving customer needs. Tools like the Programmable Scorecard™ and custom reporting capabilities allow for tracking customer intent, analyzing trends, and monitoring high-value interactions. With automated risk flagging, predictive insights, and over 90% accuracy, Daisee delivers a comprehensive solution for optimizing contact center performance. By securely processing and analyzing call data in near real-time, Daisee transforms how businesses understand and engage with their customers, enabling them to deliver superior service and achieve sustainable revenue growth.
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API Support
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Daisee Custom
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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Daisee CSIA Webinar
Daisee Genesys Pi...
Scorecard Builder
Report Builder
Chat Interactions
Dashboard
Predictors
Essence
What are the top alternatives for Daisee?
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Does Daisee provide API?
No, Daisee does not provide API.
Vendor Details
Sydney, Australia - 2000 Founded : 2017Social Media Handles
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