Daisee

About Daisee

Daisee provides exceptional AI voice analytics and call centre quality assurance. Thanks to a good number of analytic mechanisms functioning simultaneously, Daisee gives its clients the chance to understand their customers on a deeper level. It is a stellar platform for managing calls on a single window, transcribing calls rapidly, evaluating performance and, of course, enhancing productivity. This further improves the standards of quality assurance. Daisee augments human behaviour by reading between the lines, thus revealing compliance gaps and the sentiments of the caller in concern. It also enables the authorities to gain an insight into the reason that is essentially behind the customers contacting the company directly. The customer experience that Daisee promises is what leads its clients to make huge terms of revenue growth. The platform uses AI and natural language processors to let the authorities beware of the conversations they will be handling. This, in turn, allows the latter to focus on issue-centric solutions to tend to the raised problems directly.