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Updated on: August 4, 2021

Speech Analytics Software

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Verint Speech Analytics

Speech Analytics Software for Contact Centers | Verint
(16 Ratings)

Verint Speech Analytics enables you to transcribe and analyze millions of calls to discover customer insights and improve contact center performance.

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CallMiner Eureka

Eureka's Speech Analytics Software Platform | CallMiner
(79 Ratings)

CallMiner is a SaaS-based, customer engagement and speech analytics platform that leverages AI and machine learning to capture, transcribe and reveal insight from 100% of your customer interactions. The CallMiner Eureka platform transforms the Voice of Your Customers and Voice of your Employees into operational intelligence at scale. Customer Engagement Analytics delivers dialog and sentiment visibility, agent performance management and sensitive data redaction.

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AI-Powered Voice Analytics
(1 Ratings)

VoiceBase delivers omni-channel interaction analytics to enterprise and contact center customers. Through industry-leading voice and text analytics, VoiceBase unlocks thousands of data points and capabilities.

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Tethr: An AI-Powered Communications Intelligence Platform
(1 Ratings)

The Tethr Platform delivers transformational insights for leading enterprises who put the Voice of the Customer at the center of their business.

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Nexidia Analytics

Customer Engagement Analytics | NICE
(3 Ratings)

Nexidia provides the most innovative interaction analytics solutions available. Works with some of the world's largest contact centers, media and entertainment companies, government agencies, and legal firms.

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Contact Center AI | Observe.AI
(53 Ratings)

Observe.AI transforms customer experiences and improves agent performance by analyzing 100% of calls. Businesses transcribe every call with high accuracy and coach agents while gaining full visibility into their customer service operations. Root Insurance, Alcon Laboratories, Tripadvisor, and Pearson are trusted by more than 150 customers and partners.

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Conversation Intelligence Software for Contact Centers | Enthu.AI
(6 Ratings)

Enthu's conversation intelligence software helps you improve contact center performance without listening to even a single call. Experience it now.

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Prodigal Score - Maximize Collections Revenue

Prodigal's Speech AI monitors 100% of calls for compliance and collector performance with artificial intelligence. With Prodigal Score, the borrower accounts are ranked based on reachability, intent to pay, propensity to pay and other ARM-specific proprietary signals.

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SpeechIQ - An AI-Driven Speech Analytics Platform
(1 Ratings)

Whether you’re concerned with compliance, sales effectiveness, or customer experience, our cloud-based solution makes it easy to sort through hundreds of thousands of calls to find the data that really matters.

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NeoSound Intelligence

Explore solutions | NeoSound Intelligence
(2 Ratings)

NeoSound Intelligence is an AI-powered speech analytics solution for contact centres. It helps call centre companies optimise the quality of customer communications.

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