MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Transforming contact centers with AI-powered insights for efficiency, compliance, and exceptional customer experiences
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Deep Dive with Clara AI
Xdroid Voice Analytics is a cutting-edge, AI-powered platform designed to enhance contact center efficiency and performance. By analyzing 100% of calls, it delivers real-time insights to improve agent productivity, elevate customer experience, and streamline quality management. The platform offers features such as automated quality management, agent performance monitoring, and compliance tools, making it suitable for startups, SMBs, and enterprises alike. Xdroid’s proprietary speech-to-text engine supports keyword search and integrates with over 25 languages through third-party solutions, ensuring global applicability. Advanced compliance tools, including automatic redaction of GDPR-sensitive data, safeguard regulatory adherence. Additionally, the platform supports agent development through personalized goals and feedback. Xdroid incorporates customer satisfaction metrics (NPS/CSAT) and predictive analytics by merging CRM data with call insights, offering features such as call categorization, escalation tracking, and productivity analysis. Its NLP-based Topic Insight categorizes conversations into hierarchical clusters for in-depth understanding, while tools like call visualization, word clouds, and emotion analysis provide actionable insights into customer interactions. With robust dashboards and reporting capabilities, Xdroid empowers organizations to make informed decisions and optimize contact center operations, ensuring exceptional service delivery and operational excellence.
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Pricing
SW Score Breakdown
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Free Trial
Not available
Xdroid Voice Analytics Custom
Features
Learn more about Xdroid Voice Analytics Pricing
70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Xdroid VoiceAnaly...
Communicate bette...
Dashboard
TNPS Distribution
What are the top alternatives for Xdroid Voice Analytics?
Does Xdroid Voice Analytics provide API?
No, Xdroid Voice Analytics does not provide API.
Vendor Details
Mechelen, Belgium Founded : 2008Social Media Handles
Not available
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