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About Verint Speech Analytics

Verint Speech Analytics enables you to transcribe and analyze millions of calls to discover customer insights and improve contact center performance.

Screenshots & Videos

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Pricing

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • NA

Modes of Support

  • Online

Verint Speech Analytics Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Verint Speech Analytics Custom

Features

  • Enhance contact center performance with insights to reduce agent handle time and repeat calls
  • Discover customer insights regarding satisfaction, business issues, competitive intelligence and marketing campaigns
  • Reduce churn by discovering root cause and predicting at-risk customers via your contact center recordings
  • Improve your quality monitoring by reviewing large samples and specific call types
  • AI-driven conversational themes
  • Push-button root cause analysis
  • Emerging trends on categories and unlimited terms
  • Sentiment analysis and core on every interaction
  • Visual map of every call
  • Automated KPI calculations and more

Disclaimer: The pricing details were last updated on 01/02/2022 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Verint Speech Analytics Pricing.

Verint Speech Analytics Alternatives

View All Verint Speech Analytics Alternatives
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SpeechIQ SpeechIQ - An AI-Driven Speech Analytics Platform read more

4 1 user ratings

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Nexidia Analytics Customer Engagement Analytics | NICE read more

3.9 10 user ratings

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NeoSound Intelligence logo
NeoSound Intelligence To optimise customer contact read more

4.5 2 user ratings

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VoiceBase logo
VoiceBase Convert customer interactions data into useful information read more

5 1 user ratings

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Castel Explore logo
Castel Explore Improve Your Contact Center's Customer Experience and Performance read more

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Whipnote logo
Whipnote Analyze 100% of conversations without breaking the bank read more

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Voyc logo
Voyc Speech analytics software powered by AI read more

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Speechmate logo
Speechmate Gain Insights with In-Store Sales read more

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Saketa SharePoint M... The all-in-one migration tool to keep your data transfers safe read more

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Verint Speech Analytics Reviews

User Rating

4.5/5 (Based on 41 Ratings)

Ratings Distribution

  • Excellent

    65.9%
  • Very Good

    22%
  • Average

    12.2%
  • Poor

    0%
  • Terrible

    0%

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Verint Speech Analytics User Reviews

Videos on Verint Speech Analytics

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Verint Speech Analytics FAQs

What are the top alternatives for Verint Speech Analytics?

Here`s a list of the best alternatives for Verint Speech Analytics:

Does Verint Speech Analytics provide API?

No, Verint Speech Analytics does not provide API.

Verint Speech Analytics Contact

Vendor Details

Melvile, Newyork

Contact Details

Not available

https://www.verint.com/engagement/our-offerings/solutions/voice-of-the-customer/speech-analytics/index.html

Social Media Handles

Not available

Articles on Verint Speech Analytics

Top Contact Center Workforce Software in 2022

Top Contact Center Workforce Software in 2022

Disclaimer

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