Tethr

About Tethr

The Tethr Platform delivers transformational insights for leading enterprises who put the Voice of the Customer at the center of their business. Tethr maintains compliance with a multitude of security, privacy, and regulatory measures to keep your data safe. This includes globally recognized standards, regulations, and requirements, including ISO, NIST, PCI, HIPAA, HITRUST, and state laws.

Pricing

Free Trial Not Available
Offers Custom plan.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

Online

Tethr Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Tethr Custom

Features

Analyze every conversation
Minimize customer churn
Enable multichannel insights
Coach agents
Drive revenue
Reduce customer effort

Disclaimer: The pricing details were last updated on 31/01/2022 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Tethr Pricing

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Tethr Reviews

User Rating

4.7/5 (Based on 75 Ratings)

Rating Distribution

Excellent
70.7%
Very Good
29.3%
Average
0%
Poor
0%
Terrible
0%

User Sentiments

Ease of Use, Detailed Reporting and Dashboarding, Effective Call Transcription and Analysis, Valuable Customer Insights

Occasional Inaccurate Transcriptions, Lack of Tone Detection, Limited Out-of-the-Box Features, Evaluation Feature Needs Improvement

Do You Use Tethr?

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Review Summary

User reviews of Tethr highlight its ease of use, user-friendly interface, and powerful analytics capabilities for gaining insights into customer interactions. While users praise its ability to streamline quality assurance processes, track customer sentiments, and generate reports, some note that transcription accuracy can be a concern. Additionally, a few users express a desire for more advanced filtering options and a cleaner search function. Overall, Tethr is viewed as a valuable tool for call center management and quality assurance, though further development is needed to address specific user concerns.

Pros

Tethr offers intuitive navigation and comprehensive data analysis capabilities.
Tethr provides insights into specific areas of your business, enabling deeper analysis.
The platform is userfriendly and easily customizable to suit your needs.