MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
Best Survey/ User Feedback Software At A Glance
Best for Small Businesses:
Pollpass Insights
Best for Mid-Market:
Recollective
Best for Enterprise:
Inari
Best Free Software:
Mapster
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Checkbox Survey and how does it work?
Checkbox is a feature-loaded survey tool that is ideal for teams, enterprises and individuals who belong to the fields of education, research, healthcare, non-profit organizations, government and private organizations. It is available on both cloud-hosted and on-premises versions. The extensive survey features include wide question branching, survey logic and merging options, brand customization, email invitation scheduling, embedded surveys, SSL Data encryption, API access, shareable reports along with survey automation and integration. It also lets you to share surveys promptly via email and social sharing. Furthermore, all these come with flexible pricing plans.
Read moreSW Score Breakdown
Checkbox Survey Pricing
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is eSurveysPro and how does it work?
eSurveysPro is a web-based survey platform that provides full-fledged survey solution to all kind of professionals, be it corporates, enterprises, non-profits or students. With its easy-to-use survey editor, you can create and design complex surveys without any hassle. It comes with a host of powerful features and 19 different questionnaire templates using which you can create tailored surveys from the scratch level. It also provides with an effective mailing system to assist you in sharing and tracking survey invitations via email, website, blog and various social media platforms. Its online reporting tools provide error-free survey reports that assist you in further analysis.
Read moreSW Score Breakdown
eSurveysPro Pricing
74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Raaft and how does it work?
Raaft helps you better understand why your customers are cancelling their products or subscriptions so you can reduce churn, address any common issues, and improve retention. Every time a customer tries to cancel their subscription, Raaft asks them a set of questions that can help you understand what’s going wrong. This retention flow is customizable, but includes options such as asking why they are leaving, and then offering solutions to that problem to stop the customer cancelling. For example, if the customer says the product is too expensive, then Raaft automatically responds to that by offering them a discount on their next subscription. Raaft then centralizes these issues into one dashboard so you can spot patterns and problems you need to fix. You can also customize the experience to fit your brand, and install it by adding a few lines of code to your website.
Read moreSW Score Breakdown
Raaft Pricing
Unsure which SaaS tool fits your needs? Let Clara guide you.
SaaSworthy’s own chatbot that helps you find, compare, and choose better in seconds.89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is GetFeedback and how does it work?
GetFeedback is a valuable tool for companies to capture the feedback of their customers at every step of the customer journey. This helps organisations take action according to critical feedbacks received and introduce necessary changes to improve customer satisfaction. One of the best features of GetFeedback is the provision to be implemented across multiple channels, such as marketing and relationship management. The tool also allows all customer responses to be fed into Salesforce. Users can hence have a central repository of actionable data. This data can then be actively used to create better workflows and event triggers so that potential issues can be handled on time. The dashboard feature makes it even easier to capture a bird’s eye view of the survey results and spot future trends.
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User Sentiment
San Francisco, CA
Live Since 2013
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is SurveyNuts and how does it work?
SurveyNuts is an easy-to-use software that helps users generate forms, collect the requisite data, and build sophisticated quizzes. Users can simply design surveys via various question types, share them across various media channels, and analyse them via real-time reporting dashboards, simple charts, and data export features. The tool is packed with various inbuilt features that include an intuitive interface to create and edit surveys, picture polls for more visually appealing surveys, designing and deploying in-built and custom themes, and more. SurveyNuts also explicitly includes the ability to add finishing touches to the surveys. This is done via advanced features like branching logic such as the ‘if this then that’ rule. Additionally, a mobile-friendly approach ensures that the potential of evergrowing mobile traffic is actively leveraged.
Read moreSW Score Breakdown
SurveyNuts Pricing
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is inBook and how does it work?
InBook is a survey application that allows users to easily create and conduct offline surveys. Users can simply get started by creating a survey, installing the branded application on their iOS and Android tablet, and placing the tablet at an accessible location inside the brick and mortar store. The dashboard showcases the collected information based on dates, devices, and surveys. This makes it easy for quality control specialists and senior store management to understand customer mindsets. With nine types of questions at their disposal, users can create custom surveys that are personalized to their needs. For instance, they can add logic to the questionnaire that displays questions based on previous answers. Managers can bring the whole team onboard by adding multiple users can determine their access rights. This gives them a reliable system to ask questions to customers after service, analyze the results, and make decisions accordingly.
Read moreSW Score Breakdown
inBook Pricing
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Appzi and how does it work?
Appzi is a futuristic user feedback management platform that enables companies to collect customer feedback and improve the website from within. The software collects valuable insights from the customer feedback and thereby points out the necessary products and services that businesses should provide or improve. Appzi comes with customizable feedback buttons and customer survey forms. The software also allows for easy collection and processing of customer feedback with the team. Businesses can create feedback buttons that match their brand’s purposes. Further, a wide assortment of surveys is provided by the same which are simple yet sophisticate by nature. Appzi works as a unified platform managing multiple feedback besides allowing the team to participate and process the particulars all at once. Furthermore, multiple widgets can also be deployed across websites. Another important feature of Appzi’s feedback portal is that it can hold real-time conversations directly with the customers and team. Automated Trello card generation procedure is also a beneficial functionality offered by the same.
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Appzi Pricing
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is SurveySensum and how does it work?
SurveySensum is an AI-enabled customer experience management software, especially useful for clients having time constraints. For it helps them in launching surveys, analysing results and bringing to the authority’s notice important and notable insights. The software stands a right fit if the client has recently been hired to start or fix the CX in a growth stage company. Data safety is ensured by end-to-end encryption, AWS storage with extensive network security, offering clients the entire control of handling their data according to their liking. It also works for those new to CX and who desire to be relieved of the sudden responsibility of managing everything flawlessly. SurveySensum’s most sought-after products are the CX platform, online surveys, conversational analytics and Whatsapp surveys. Since SurveySensum is an integrated software, having over a thousand CX professionals and has risen the standards to a very elevated level. Thus for company and business managers including HR professionals, an automated solution like SurveySensum is no less than a saviour.
Read moreSW Score Breakdown
SurveySensum Pricing
72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Pollpass Insights and how does it work?
Pollpass Insights is a platform through which its users can gain customer insights and feedback in real-time. The software enables its users to ask tried and tested questions to their own audience without any related expertise. Users are provided with modern surveys that work across all channels such as emails and social media hence enabling the users to talk to the audience in whichever channel they are. Pollpass Insights software helps its users to save time by receiving their data right in the GlobalWebIndex Platform. The software has three surveys that are sent in a monthly cycle; hence the users are not required to worry about re-contacting the same person each time. Users can use the software for teams as modern customers expect personalized marketing hence teams that personalize experiences eventually see an increase in sales. The software is mainly suitable for marketers, small, medium and large companies. It generates survey feedbacks that helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback.
Read moreSW Score Breakdown
Pollpass Insights Pricing
74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is traggr and how does it work?
traggr adjusts to your team and workflow. You can store your own customers and customize fields according to your needs. Efficiently trace back effects to their root cause and recognize trends to align your team strategically. traggr is ready whenever you are. You can start in only 30 seconds without having to bother about installations or servers. An intuitive UI with keyboard shortcuts makes traggr fun and fast to use, keeping your productivity high. You can use traggr on any device. Directly in your browser, as a desktop application and on your Android or iOS phone.
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traggr Pricing
75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Curious Karen and how does it work?
Curious Karen software is a Conversational Survey tool used to build better customer experiences.Customize your surveys with brand and logo. The software offers 10 Types of Questions like multi-choice, multi-select, rating, ranking, range, and more. Manage conversations with short responses and skip logic shows completely different set of questions based on their responses. Add a call to action at the end of your surveys to measure the workflows of business performance.
Read moreSW Score Breakdown
Curious Karen Pricing
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Recollective and how does it work?
Recollective is an online qualitative research management software for agencies, independent researchers, enterprises and educators as well. The solution is capable of backing up long-term communities and innovative online research projects, enabling users to discover insights that facilitate accurate decision-making. A full suite of modules featuring multiple capabilities like concept testing skills, UX testing facilities, tracking and benchmarking besides purchase journey monitoring, assures great research work. Additionally, users can leverage the software to launch scalable studies in real-time, without compromising on the durations and size of the same. A variety of integrated analytical tools featured by Recollective, lets users excerpt verbatims, filter out responses and identify themes in no-time. Organizations using the software, can create a combination between journals, video IDI, chats and discussion forums along with socialized feedbacks to drive out realistic and relevant research outputs. In-the-moment research facility offered by Recollective, lets users experience via the eyes of their consumers.
Read moreSW Score Breakdown
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Centiment and how does it work?
Centiment is a complete online survey management platform connecting market researchers with survey respondents alike. This research platform enables enterprises and academics to build engaging surveys and reach out to a targeted audience, facilitating accurate data collection. Top companies like Lyft, Instacart, Harvard University, Walmart, etc. rely widely upon the services delivered by Centiment. This platform delivers expert features for profiling and managing respondents, helping researchers reach audiences of all types. With an audience panel, users can easily reach consumers and B2B respondents across more than 100 countries. The platform also offers seamless integration facilities with external survey tools, besides offering a variety of smart built-in tools. Also, a wide variety of research services provided by the same help users draft and analyze survey wise data in an efficient manner. Beyond this, Centiment users can define their customer persona with specific parameters to receive highly streamlined data. Also, businesses can leverage the detailed analytics provided by the platform to get a clear overview of preferences possessed by individual buyers. They can even use the data to create product-based prototypes and services, besides assessing customer-wise responses and behavior.
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User Sentiment
Denver, Colorado
Live Since 2015
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Survs and how does it work?
Survs is a web-based tool to create, distribute, and analyze online surveys. With a friendly interface and compelling features it provides everything you need to get valuable feedback from your audience. Build surveys with our easy-to-use interface and customizable themes. Collect responses via email, on social networks, or right from your website. Analyze results in real-time, share findings, and export in multiple formats.
Read moreSW Score Breakdown
Survs Pricing
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is SurveyPlanet and how does it work?
Survey Planet is a simple and effective online survey creation tool that allows you to create limitless surveys, questions, and responses for free. It provides a comprehensive suite of free tools for creating surveys, sharing them online, and analysing the results. With SurveyPlanet, users can choose from ten different survey themes for free along with creating custom themes that can be customized by selecting their own fonts, colours, and background images. Pro users can include photographs as well as opening and closing messages in their queries. Survey Planet’s surveys are compatible with smartphones, tablets, and desktop PCs and you can simply go into Preview mode before sharing your survey to see how it appears on various devices. With Survey Planet, you gain access to hundreds of question templates that have already been written and you can use these templates as it is or alter them with your own questions to make whole new surveys. Additionally, you can also customise your surveys by adding your own logo, linking to your own website, and redirecting participants to a personalised success URL.
Read moreSW Score Breakdown
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is QuestionStar and how does it work?
QuestionStar is a survey software, suitable for all kinds of surveys: Market research, customer or employee satisfaction, teaching evaluation, application forms, onsite feedback, tests, and exams whatever user needs. Clear, user-friendly, self-explanatory, yet full-featured user interface. Even complex projects become simple with QUESTIONSTAR, both for experts and beginners. Tables, graphs, regressions, correlations, crosstabs, descriptive and inferential stats. Native export to Word, Excel, Powerpoint, PDF - ready for presentation and publication.
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QuestionStar Pricing
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is PopSurvey and how does it work?
PopSurvey is a survey software, helps a user survey online with this easy interactive creation tool. Choose from many question types. Customize your design. After the user form is created, the user can share it through various ways to distribute the questionnaire to the respondents. Users can embed the survey on the website or send the survey link by email, or post it on social media. Finally, all user survey responses will be available on PopSurvey. View the overall statistics or look at each individual answer.
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SW Score Breakdown
User Sentiment
Birmingham, Alabama
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is easyfeedback and how does it work?
easyfeedback is a web-based service for conducting surveys. In modern business management, surveys can no longer be ignored. Whether medium-sized or international companies, the classic survey still provides the most information about the own performance. With it, holistic data can be collected, which can help to adjust the corporate strategy.
Read moreSW Score Breakdown
easyfeedback Pricing
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Responster and how does it work?
Responster is a beautiful and easy-to-use survey tool that helps companies and organizations interact more efficiently with their customers, partners and employees. Since Responster's surveys are mobile-ready, you can reach your customers wherever they are. With Responster, your survey data is synced in realtime, so you can notice and act upon trends as they're coming in. Collecting feedback from your employees will give you a richer understanding of what inspires them, motivates them, and keeps them loyal to your company.
Read moreSW Score Breakdown
Responster Pricing
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Eureka Surveys and how does it work?
Eureka Surveys software is a platform used to create and launch surveys within minutes. The software offers tools to find right participants with consumer demographics and custom qualification questions. Create surveys with multiple choice, checkbox, and free response question types. Export results in CSV file format as per user's requirements. Product Managers, Small and Medium companies make use of the software.
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Eureka Surveys Pricing
The Average Cost of a basic Survey/ User Feedback Software plan is $19 per month.
44% of Survey/ User Feedback Software offer a Free Trial , while 53% offer a Freemium Model .
| PRODUCT NAME | SW SCORE | AGGREGATED RATINGS |
|---|---|---|
Checkbox Survey
|
91 | 3.8 |
eSurveysPro
|
88 | 4.7 |
Raaft
|
74 | 0 |
GetFeedback
|
89 | 0 |
SurveyNuts
|
83 | 4.3 |
inBook
|
84 | 4.6 |
Appzi
|
78 | 5 |
SurveySensum
|
90 | 5 |
Pollpass Insights
|
72 | 0 |
traggr
|
74 | 0 |
What is a 360-degree feedback system?
A 360-degree feedback system collects performance input from managers, peers, direct reports, and sometimes clients. The best tools depend on company size and needs. Popular choices include -
A survey/user feedback software is an on-demand SaaS (Software as a service) used to build online data collection campaigns, surveys, questionnaire, polls, quizzes and website forms that help to gain in-depth business insights regarding customer satisfaction or opinions, employee feedback, and market research.
Picking a right survey software for your business can be quite overwhelming as currently there are hundreds of survey softwares available in the market and many of this software provide similar features. Each of the survey tools is uniquely designed for different types of businesses and that’s why you need to delve a bit deeper and find out your best-suited options. There are also a number of differences between a free version and a paid version. Following are some of the factors that you should look out for while buying a survey software.
Typical Features
It hides the irrelevant pages or questions based on previous responses.
Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.
Includes audio/ video/ images into the survey questionnaires to make it interactive
Captures value from your website visitors with targeted, engaging messages
Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys
Allows respondents to screen questions and give answer to the relevant questions only
It enables you to run your survey over telephones
Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts
This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet
These question patterns are aimed at collecting statistical data from the respondents with accuracy
A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go
This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad
It enables you to directly include your surveys on your own website
This feature lets you send a custom email invitation for the survey to the respondents
Analyze feedbacks collected from both structured and unstructured sources in real-time
Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link
Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.
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