SurveySensum

About SurveySensum

SurveySensum is an AI-enabled customer experience management software, especially useful for clients having time constraints. For it helps them in launching surveys, analysing results and bringing to the authority’s notice important and notable insights. The software stands a right fit if the client has recently been hired to start or fix the CX in a growth stage company. Data safety is ensured by end-to-end encryption, AWS storage with extensive network security, offering clients the entire control of handling their data according to their liking. It also works for those new to CX and who desire to be relieved of the sudden responsibility of managing everything flawlessly. SurveySensum’s most sought-after products are the CX platform, online surveys, conversational analytics and Whatsapp surveys. Since SurveySensum is an integrated software, having over a thousand CX professionals and has risen the standards to a very elevated level. Thus for company and business managers including HR professionals, an automated solution like SurveySensum is no less than a saviour.

Screenshots & Videos

Pricing

Free Trial Available
Starts at $49.0. Offers Free-forever and Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

99%
Reviews

61%
Momentum

66%
Popularity

84%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

NA

Modes of Support

Online

SurveySensum Features

Show Feature Explanation

Show Missing Features

Survey/ User Feedback Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

99%

Skip Logic

It hides the irrelevant pages or questions based on previous responses.

Survey Templates

Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.

Support Audio / Images / Video

Includes audio/ video/ images into the survey questionnaires to make it interactive

Site Intercept Survey

Captures value from your website visitors with targeted, engaging messages

Question Library

Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys

Question Branching

Allows respondents to screen questions and give answer to the relevant questions only

Phone Survey

It enables you to run your survey over telephones

Online Survey

Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts

Offline Response Collection

This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet

Multiple Question Types

These question patterns are aimed at collecting statistical data from the respondents with accuracy

Mobile Survey

A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go

Embeddable Survey

It enables you to directly include your surveys on your own website

Email Distribution

This feature lets you send a custom email invitation for the survey to the respondents

Data Analysis Tools

Analyze feedbacks collected from both structured and unstructured sources in real-time

Custom Survey URLs

Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link

360 Degree Feedback

Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.

Kiosk Survey

This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad

SurveySensum Pricing

Free Trial

Available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Quotation Based / Subscription )

Pricing Plans

MONTHLY YEARLY

Basic Free

CX Essentials

Features

3 Surveys
100 responses per month
Slack Integration
Manual Tagging
Collect Feedback from Website
Open API

Starter $49.00 $59.00 per month

Jumpstart CX campaigns

Features

Includes features of Basic plan, plus
Unlimited Surveys
2000 responses per month
3 Team members
Advanced Email workflows
Unlimited Questions
SurveySensum Branding Removed
Survey logic (Display/Jump)

Professional $199.00 $229.00 per month

Power-packed CX tools

Features

Includes features of Starter plan, plus
10000 responses per month
10 Team members
Open API
Integrations (Slack +Intercom/Hubspot)
Text Analysis

Enterprise Custom

Personalised CX soultions

Features

Includes features of Pro plan, plus
Quarterly Research Insights
Close loop alert system
Implementation services
Unlimited Responses
Custom DashBoards
Collect via in-app, website, SMS & WhatsApp (New)
Custom CRM Integrations

Analytics Custom

The AI-powered text analytics used to gain insights into data to drive better customer experiences.The software offers valuable strategic business insights on basis of request.

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 17/08/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about SurveySensum Pricing.