Home/Survey/ User Feedback Software/SurveySensum
Updated on: September 29, 2022
SurveySensum - Survey/ User Feedback Software
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87% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

SurveySensum

Engage the most important lot of your business with expert care
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What is SurveySensum and how does it work?

SurveySensum is an AI-enabled customer experience management software, especially useful for clients having time constraints. For it helps them in launching surveys, analysing results and bringing to the authority’s notice important and notable insights. The software stands a right fit if the client has recently been hired to start or fix the CX in a growth stage company. Data safety is ensured by end-to-end encryption, AWS storage with extensive network security, offering clients the entire control of handling their data according to their liking. It also works for those new to CX and who desire to be relieved of the sudden responsibility of managing everything flawlessly. SurveySensum’s most sought-after products are the CX platform, online surveys, conversational analytics and Whatsapp surveys. Since SurveySensum is an integrated software, having over a thousand CX professionals and has risen the standards to a very elevated level. Thus for company and business managers including HR professionals, an automated solution like SurveySensum is no less than a saviour.

SurveySensum Features Show All Features

SurveySensum Technical details

Support Online Customer Type Large Enterprises Medium Business Small Business
API NA Location / Phone Number Jakarta Selatan, Indonesia / +62 812 1150 0049
Deployment SaaS/Web/Cloud Official Website https://www.surveysensum.com/
Category Survey/ User Feedback Software

SurveySensum Pricing

Pricing ModelFree Trial , Freemium , Quotation Based , Subscription
MONTHLY YEARLY
Basic
Free

CX Essentials

Features

  • 3 Surveys
  • 100 responses per month
  • Slack Integration
  • Manual Tagging
  • Collect Feedback from Website
  • Open API
Starter
$49 /Month
Billed Yearly

Jumpstart CX campaigns

Features

  • Includes features of Basic plan, plus
  • Unlimited Surveys
  • 2000 responses per month
  • 3 Team members
  • Advanced Email workflows
  • Unlimited Questions
  • SurveySensum Branding Removed
  • Survey logic (Display/Jump)
Professional
$199 /Month
Billed Yearly

Power-packed CX tools

Features

  • Includes features of Starter plan, plus
  • 10000 responses per month
  • 10 Team members
  • Open API
  • Integrations (Slack +Intercom/Hubspot)
  • Text Analysis
Enterprise
Custom

Personalised CX soultions

Features

  • Includes features of Pro plan, plus
  • Quarterly Research Insights
  • Close loop alert system
  • Implementation services
  • Unlimited Responses
  • Custom DashBoards
  • Collect via in-app, website, SMS & WhatsApp (New)
  • Custom CRM Integrations
Analytics
Custom

The AI-powered text analytics used to gain insights into data to drive better customer experiences.The software offers valuable strategic business insights on basis of request.

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Disclaimer: The pricing details were last updated on 17/08/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about SurveySensum pricing.

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Videos on SurveySensum

SurveySensum Teaser - Something big is coming
SurveySensum Teaser - Something big is coming
Getting Started with SurveySensum
SurveySensum Omni-Channel platform, make every interaction with your customers

SurveySensum Screenshots

SurveySensum screenshot
SurveySensum screenshot
Dashboard screenshot
Ticket screenshot
SurveySensum screenshot
SurveySensum screenshot
SurveySensum screenshot
Dashboard screenshot
Ticket screenshot

SurveySensum FAQs

SurveySensum is Survey/ User Feedback Software. SurveySensum offers the following functionalities:

  • Skip Logic
  • Survey Templates
  • Support Audio / Images / Video
  • Site Intercept Survey
  • Question Library
  • Question Branching
  • Phone Survey
  • Online Survey
  • Offline Response Collection
  • Multiple Question Types
  • Mobile Survey
  • Embeddable Survey
  • Email Distribution
  • Data Analysis Tools
  • Custom Survey URLs
  • 360 Degree Feedback

Learn more about SurveySensum features.

No, SurveySensum does not provide API.

Customers

Smartfren
Smartfren
BDS
BDS
Connext
Connext
United Tractor
United Tractor
Manulife
Manulife
Tokopedia
Tokopedia

SurveySensum Integration

98%
Intercom
(2278 RATINGS) Live Chat Software
Slack
(35011 RATINGS) Business Instant Messaging Software
91%
HubSpot CRM
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98%
Salesforce
(31400 RATINGS) CRM Software
92%
Zendesk Sell
(475 RATINGS) CRM Software
Zapier
(3331 RATINGS) iPaaS Software

Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com