MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
Best Survey/ User Feedback Software At A Glance
80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is UserFeedback and how does it work?
If the customer is ready to take the website to the next level? UserFeedback supercharges the interactions with website visitors; unlocking the mysteries of what really makes them tick – and helping to develop high-converting, customer-friendly experiences. Whether if the customer is looking to increase sales, optimize conversions, or brainstorm content ideas, UserFeedback is the perfect solution. This advanced analytics technology is designed to give the expert insights behind why the website visitors are on the customers site – in real-time. Get access to in-depth analysis of customer preferences and behaviour, allowing to craft the website’s sales and messaging strategies around what visitors find most compelling. And with just one click the customer can send targeted surveys that provide data on exactly how successful with website meeting visitors’ expectations.
Read moreSW Score Breakdown
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Customer Thermometer and how does it work?
Customer Thermometer is an interactive customer satisfaction survey app trusted by 10,000+ teams situated in different parts of the globe. Exclusive email-based survey management tools available within helps with an 80% increase in response rate and a significant reduction in customer-specific churn rate at the same time. Companies like Hindustan Uniliver, Total, Adobe, BBC worldwide, Loreal and NHS use Customer Thermometer to get their business management tasks streamlined across multiple platforms on the go. A 2-minute survey module is made available by the application, which can be used to streamline different survey types like net promoter score surveys, connectwise satisfaction surveys, Salesforce satisfaction surveys, Outlook signature surveys, Zendesk satisfaction surveys, Slack integration surveys, Gmail signature surveys, guest satisfaction surveys, table surveys and more. Further, data stored within the Customer Thermometer application is absolutely secure, protected under GDPR requirements. Thus eliminating out unnecessary security leaks and data thefts.
Read moreSW Score Breakdown
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Liveform and how does it work?
Discover the common traits for users who signup to your SaaS product. Go beyond simple analytics, and get meaningful qualitative information about your anonymous website visitors. Keep a pulse on how the customer experience evolves over time. Track signals such as NPS, CSAT, and CES on an ongoing basis with your existing customers.
SW Score Breakdown
Unsure which SaaS tool fits your needs? Let Clara guide you.
SaaSworthy’s own chatbot that helps you find, compare, and choose better in seconds.80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is SightMill and how does it work?
SightMill is a comprehensive customer feedback software that brings all the gathered feedbacks under one roof. It offers tools to carry out surveys at different web-properties including emails, websites, SMS, and even events. It’s a GDPR compliant tool that keeps privacy in check while collecting customer feedback with their explicit consent. The software’s USP lies in offering surveys using Net Promoter Score (NPS) methodology. This helps businesses understand the effectiveness of their offerings through a single number. These surveys are pretty valuable, especially after launching a new product, price range, or engagement feature. All customer feedback is visible on the dashboard in real-time, enabling businesses to take quick and accurate actions based on user data. The dashboard is user-friendly and requires very less manual effort. SightMill allows easy integration with many popular tools including WordPress, Zendesk, Salesforce, Slack, and even Zapier, which opens up more possible connections.
Read moreSW Score Breakdown
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is SurveyMethods and how does it work?
SurveyMethods is a unique survey software application that comes with multiple in-built features. It enables users to create quick surveys and analyse the survey data via customisable reports. A range of customisation options have been provided including the generation of charts and cross-tabs, slicing the data through segments, comparing and analyzing sections, and more. The tool also includes a drag and drop feature that helps to design stunning newsletters. The developers have also provided a RESTful API that can integrate the tool with multiple-third party applications such as CRM, ERP, or Helpdesk Systems. Moreover, users who are not adept at coding can make use of the code-free integration using Zapier to integrate the tool’s functionality with popular web apps.
Read moreSW Score Breakdown
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Enalyzer and how does it work?
Enalyzer is an intuitive platform for conducting surveys and turning the results into informative insights. The software enables quick onboarding. In simple words, it allows users to begin with analysing surveys without any proper knowledge of basic know-how. The platform covers a multitude of mostly objective questions, allowing users to choose from and set up a real-time survey analysis. A customised survey is also an option if it is a bunch of precise questions that need to be answered and tallied for better insights and information. Net Promoter Score Metrics, Skip Logic, Quiz Calculator, Survey Scheduling, Turnover, read-only access for reports and Zapier & SFTP Integrations are some of Enalyzer’s highlighted facilities. These features also cover the main aspect of team collaboration, allowing every member in the team to contribute their insights on the concerned agenda. Cross-account operations enable users to work together from multiple platforms, whereas Danish-inspired design principles combine functionality and simplicity on the go.
Read moreSW Score Breakdown
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is CheckMarket and how does it work?
CheckMarket is an online survey management software that aids businesses to collect consumer insights through surveys and launch comprehensive market research campaigns based on the same. Serving organizations in more than 150 countries, promotes gaining actionable insights in no time. As an enterprise survey software, CheckMarket helps users generate attractive, branded surveys within a browser. Moreover, expert-generated templates and customizable question types available within the same are of great help. With CheckMarket users can manage the distribution of surveys in a seamless way by forwarding them through varied channels such as email, Slack, phone, social media etc. Admins also get to assemble any particular respondent panel from the vast audience pool. Apart from providing custom dashboards and automated notifications, CheckMarket also generates real-time reports analyzing survey responses that help companies with their trend identification and response. Finally, users can also leverage Check Market to share direct responses or push findings via API to a particular CRM.
Read moreSW Score Breakdown
75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Feedbacks and how does it work?
Feedbacks is a feedback capturing tool that makes use of emojis to deliver seamless feedback to users about their digital products or services. The tool sports 2828 emojis to choose from and provide detailed analytics of feedback to help users improve their products. They can even position their widgets as per their need. All that the user has to do is place a small script on his/her website before customizing the widget. They can then simply collect feedback and understand what visitors think about their products or services. The tool comes with a free plan that includes 41 emojis along with basic analytics. The paid version extends the access to all emojis along with detailed analytics and customization options. Feedbacks claims that through it, users can easily receive up to 10 times the user feedback that they normally receive.
Read moreSW Score Breakdown
80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Worthix and how does it work?
Worthix is the World's First Self-Adaptive Customer Decision-Making Survey, ideally suited to businesses of all sizes ranging from small to medium to large. Worthix precisely evaluates the "why" behind purchasing choices, allowing the firm to effectively decide where to spend in the customer experience. It can come in handy for both big, and small businesses and startups, and can help take it to the next level. The Worthix survey is the only one in the market that feeds questions according to how the consumer responds, allowing them to speak freely about what really matters. This helps decision-makers to perceive their firm through the perspective of their consumers without prejudice. It's a conversational A.I. platform that blends large-scale empathy with the ability to invest. Worthix examines each interaction in detail and extracts the specific experiences that influence consumer decisions. It is a one-of-a-kind piece of software. Its AI capabilities are unrivaled, and Worthix has received numerous awards for them. It's a no-brainer decision, and you must use this software to increase your revenue and business. You get a free trial along with a wide assortment of premium pricing plans that you can choose from.
Read moreSW Score Breakdown
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Refiner and how does it work?
Refiner is a customer feedback software for SaaS companies. The software features beautiful survey widgets that have a native feel to them. SaaS companies can launch snappy survey widgets, which are pixel perfect and come with an on-brand user experience right inside their web-or mobile application. Refiner also provides email surveys and shareable survey links to complete their offer. Refiner helps its clients track customer satisfaction metrics (NPS, CSAT, or CES) and gain unique insights through user- and product-research surveys. Refiner guarantees an unbeatable survey response rate and accurate data thanks to fine-grained targeting options based on user traits and behavior. They can also launch a survey during a user’s first-run experience. The software allows its clients to sync all the responses related to the survey with their database. Refiner sends them notifications through Slack or by email. The in-built integration system turns all the survey responses into real-time actions so that they can be beneficial for its clients.
Read moreSW Score Breakdown
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Pulse for Good and how does it work?
Pulse for Good helps to continuously collect onsite client feedback with simple kiosks and review the data through a data dashboard, helping a user to dedicate more resources to what they do best. Each survey is automatically consolidated into a data dashboard, which lets the user filter and splice es the data any way they see fit. Users can see trends and anomalies in real-time, allowing a user to react and respond promptly.
Read moreSW Score Breakdown
76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Viable and how does it work?
Getting insights out of customer feedback is hard. Product managers, UX researchers, and customer support teams spend hours manually sorting and tagging such data. Viable automates that process using GPT-3 (Generative Pre-trained Transformer 3), the most powerful language model that exists today. Just link your Delighted, Zendesk, Intercom, or Front account and Viable will structure the data in seconds. You can then ask any question you have about how your customers experience your product, such as "what's frustrating to customers about our product?" or "what features should we develop next?" and get a human-like answer instantly so you can better understand your customers and improve your products.
Read moreSW Score Breakdown
72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Skynur Forms and how does it work?
Skynur Forms is a cloud-based online survey software. Be creative, invite others, and connect with applications. Use themes to give your surveys a different look & feel. Choose from existing themes or easily create your own personalized theme. Integrate your forms with applications in their marketplace. Use the APIs & SDKs to manage forms and responses. Add question types ranging from multiple-choice, images, videos, drawings, and more. Use page branching and question skip logic for advanced scenarios.
Read moreSW Score Breakdown
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Snap Surveys and how does it work?
Snap Surveys is an online survey management software that helps users create and design informative surveys, collect data and analyse results to extract necessary insights. With the purpose of transforming data into useful knowledge, Snap Survey comes loaded with a wide range of features and is trusted by top most companies located in different parts of the globe. This platform offers a plethora of advanced features that enable users to do more than just ask simple questions. Surveys generated with the same can be personalised in any language, including the right to left character-based languages. Snap Surveys lets users create surveys in any format (online or paper-based) and collect responses any time through an efficient automated response collector. Moreover, with powerful response analysis and reporting functionality, Snap Surveys produce engaging and dynamic reports of results that are easy to interpret and can be accessed offline as well.
Read moreSW Score Breakdown
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is DirectPoll and how does it work?
DirectPoll offers users a real-time responsive element on stage. Ask questions, feel the pulse of your audience and visualize the answers as they come in, right here, right now. Include user poll in the presentation. Automatically trigger new questions and integrate live visualization of incoming answers. Easy setup, automated handling: Focus on your presentation, not the technology. Set up your poll in advance or on the fly. Combine single as well as multiple-choice questions and more. Easy as a breeze with DirectPoll.
Read moreSW Score Breakdown
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Netigate and how does it work?
Netigate is a survey/user feedback software. It assists businesses in gaining useful insights that help them make better business decisions. You receive flexibility, quick results, and support in making the best decisions with this survey software and insight platform.Netigate can be used for a variety of purposes, including customer satisfaction, employee engagement, and market research.It has a vast list of features such as - Event-based notifications can be issued if you wish to react quickly to negative comments, for example. When you integrate your CRM system, you may get all the information you need in one spot. You can acquire insight into your customers' genuine thoughts by conducting proven Voice of Customer, Customer Service, and Net Promoter Score surveys.One of its most beneficial features is employee engagement assistance - Establish a healthy working atmosphere. It's a powerful and dependable tool for collecting employee feedback and improving overall employee happiness. a comprehensive employee satisfaction programme that provides your firm with clear and actionable feedback.In the Netigate platform, use proven, high-quality market research templates and make data-driven decisions based on autogenerated results.
Read moreSW Score Breakdown
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Super Simple Survey and how does it work?
Super Simple Survey has Unlimited features, super simple sharing, and beautiful reporting, all wrapped into the easiest-to-use survey creator available. And all that starts at the free package. Creating your survey the exact way you want it, sending it out via our bulk email tool, or simply sharing or embedding it any way you’d like, is all made incredibly easy on Super Simple Survey. All the answers you want are now only a couple of clicks away.
Read moreSW Score Breakdown
75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is EvaSys and how does it work?
EvaSys is a comprehensive survey and examination management software incorporated with a variety of quality abilities. It easily caters to differential organisational requirements that involves periodic surveys and examinations alike. EvaSys ensures that independent surveys can be carried out without any hassle and, of course, effectively. Its automatic feedback process ensures that evaluations are conducted in real-time for both minute and massive improvements necessary for the organisation in concern. As for exams, the platform ensures that high quality and flexible online papers are available on the go. Exams are mainly handled by Evaexam and that includes everything from paper preparations to conducting the exam and submission as well as evaluation. Communicating results is the last part of an exam and this too is taken care of by the software that sends real-time notifications to the candidates. Quality management is the third of all procedures that EvaSys perfectly looks after. Clients desire stellar quality while investing in a solution and this is exactly what is taken care of. EvaSys’s innovative workflow management system is flexible enough to be integrated with the client’s strategies of digitisation.
Read moreSW Score Breakdown
80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is SugarCRM Survey Rocket and how does it work?
Survey Rocket - a SugarCRM Survey Module is an ultimate solution to make your business more customer-centric. Now, ask all the questions that you have been meaning to and view the answers graphically for quick decision making. All the advanced survey automation features, net promoter score, survey templates, and more in a single tool. Send smart surveys to your customers, employees, vendors, and more to understand each and every relationship at a deeper level. Features like net promoter score, data piping, survey automation, skip logic, and more make Survey Rocket the best options available in the market for Sugar and Suite CRM users. You can create multiple types of surveys using our default templates, including email templates. These emails can also be used as survey invitations to Accounts, Contacts, Leads, and Users. From survey designing to analyzing the results, our Survey Rocket has all the features; small and big, to conduct a successful survey campaign among your target audience.
Read moreSW Score Breakdown
SugarCRM Survey Rocket Pricing
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Block Survey and how does it work?
Block Survey is an end-to-end encrypted forms & surveys management platform with a privacy-first approach. The data within Block Survey are stored in decentralized private storage, notably accessible to specific authorities within the company. Data leaks and breaches are thus prevented. The privacy of respondents is essentially protected by blocking ads and cookies which can pose a threat to private information. Further, with the innovative approach of curating conversational surveys, the completion rate is doubled. Clients have the liberty to customise their brand kit by selecting preferable fonts, themes, as well as logos. Unlimited integrations, allow clients to connect their forms with over 20+ apps at a time. Pivot tables, Word Cloud and Sentiment Analysis feature the collected data and key insights regarding various products and services that Block Survey has to offer. Further, the forms and surveys created using this platform can be easily added to the client’s website as embeds, pop-ups, sliders and cards. Over time, Block Survey has gathered a loyal clientele of over 500+ reputed companies.
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User Sentiment
Bangalore, India
Live Since 2020
The Average Cost of a basic Survey/ User Feedback Software plan is $19 per month.
44% of Survey/ User Feedback Software offer a Free Trial , while 53% offer a Freemium Model .
| PRODUCT NAME | SW SCORE | AGGREGATED RATINGS |
|---|---|---|
UserFeedback
|
80 | 0 |
Customer Thermometer
|
85 | 4.4 |
Liveform
|
78 | 0 |
SightMill
|
80 | 4.8 |
SurveyMethods
|
88 | 4.8 |
Enalyzer
|
89 | 4.6 |
CheckMarket
|
89 | 4.5 |
Feedbacks
|
75 | 0 |
Worthix
|
80 | 5 |
Refiner
|
83 | 4.8 |
What is a 360-degree feedback system?
A 360-degree feedback system collects performance input from managers, peers, direct reports, and sometimes clients. The best tools depend on company size and needs. Popular choices include -
A survey/user feedback software is an on-demand SaaS (Software as a service) used to build online data collection campaigns, surveys, questionnaire, polls, quizzes and website forms that help to gain in-depth business insights regarding customer satisfaction or opinions, employee feedback, and market research.
Picking a right survey software for your business can be quite overwhelming as currently there are hundreds of survey softwares available in the market and many of this software provide similar features. Each of the survey tools is uniquely designed for different types of businesses and that’s why you need to delve a bit deeper and find out your best-suited options. There are also a number of differences between a free version and a paid version. Following are some of the factors that you should look out for while buying a survey software.
Typical Features
It hides the irrelevant pages or questions based on previous responses.
Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.
Includes audio/ video/ images into the survey questionnaires to make it interactive
Captures value from your website visitors with targeted, engaging messages
Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys
Allows respondents to screen questions and give answer to the relevant questions only
It enables you to run your survey over telephones
Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts
This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet
These question patterns are aimed at collecting statistical data from the respondents with accuracy
A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go
This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad
It enables you to directly include your surveys on your own website
This feature lets you send a custom email invitation for the survey to the respondents
Analyze feedbacks collected from both structured and unstructured sources in real-time
Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link
Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.
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