MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
Best Survey/ User Feedback Software At A Glance
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is LimeSurvey and how does it work?
An open source tool, LimeSurvey is ideal for running online surveys of any nature, size, or complexity. Whether you are putting forth a simple questionnaire or creating a survey with advanced assessment capabilities, this transparently developed open source tool with an inbuilt template editor has you covered. Features like expression manager and advanced scripting abilities have been included to help you build surveys of a more complex nature. The possibilities of creating professional surveys using the LimeSurvey interface are endless. In the rare event that the feature you are looking for is missing, LimeSurvey also offers tailored solutions to cater to your specific needs.
Read moreSW Score Breakdown
76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is feedbacket and how does it work?
Feedbacket offers users a solution to collect visitor feedback in a new way. Visitors and customers can take screenshots of sections of the website and add text to it and submit it as feedback. It's also possible for the visitors to black out certain sections of the page. To install it, users need to embed the code from the tool's website in their own code's body section. Users need to add their email address to the code. Feedbacket button appears on the user website and can be used by visitors and customers. Users receive visitor feedback and screenshots directly into their mailbox. The code only works on desktop views and doesn't support mobile views yet. Users can also choose to customize the widget, edit the text and change its behaviour according to their requirements. A WordPress plugin and a Shopify app are coming soon.
Read moreSW Score Breakdown
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Survmetrics and how does it work?
Survmetrics is a Survey tool platform to create interactive surveys on any device. The software offers a solution to embed videos and 40 plus different types of questions to optimize survey experience. Small, Medium and Large companies make use of the software.
SW Score Breakdown
Unsure which SaaS tool fits your needs? Let Clara guide you.
SaaSworthy’s own chatbot that helps you find, compare, and choose better in seconds.93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is QuickTapSurvey and how does it work?
QuickTapSurvey is a flexible survey solution that lets you create, customize and launch surveys and data collection campaigns effectively. It is best suited for the businesses that depend on tablets and smartphones to collect data in person. It has an intuitive interface that provides full-fledged data coverage, that too without any internet connection. Moreover, you can easily design surveys on your own and collect every type of data from anywhere. Its real-time reports provide valuable insights based on which you can make essential business decisions. QuickTapSurvey can be really helpful for trade shows, market research, customer feedback, intercept marketing and in-person lead capture.
Read moreSW Score Breakdown
What is User Intuition and how does it work?
Most consumer insights vanish within 90 days - buried in files, lost to team turnover, never referenced again. User Intuition eliminates that leak. The platform runs 200+ AI-moderated depth interviews in 48-72 hours at $20 each - replacing projects that traditionally cost $15,000-$27,000 and take 4-8 weeks. The AI adapts dynamically to each participant using a 5-7 level laddering methodology, achieving 98% satisfaction versus an 85-93% industry average. Every conversation feeds a permanent Customer Intelligence Hub: searchable, evidence-traced, and cross-referenced across every study you've ever run. Insights compound instead of disappearing. The proof is in outcomes: clients see 23%+ win rate improvements, 15-30% higher retention, and 40-60% better engineering productivity - because teams finally have the consumer context to make confident decisions fast. Runs in 50+ languages. Sources from a 4M+ verified global panel or your own customers. Integrates with Salesforce, HubSpot, Zapier, and Shopify. ISO 27001, GDPR, and HIPAA compliant. Studies from $200.
Read more90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Delighted and how does it work?
Delighted is a comprehensive employee and customer feedback management software for brands and companies to collect actionable feedback in real-time as per convenience. As a self-serve experience management platform, it analyses the feedback, helping companies make data-driven decisions. The software allows users to create enjoyable best practice surveys in no time with higher response rates. With Delighted, companies can customise the look and feel of the surveys along with items like logos and colours. The questions are personalised to each recipient’s specific situations. Also, the software comes equipped with a REST API integration that is capable of delivering customer experience surveys across multiple channels in real-time. Moreover, automated survey schedules and multi-channel delivery surveys within the same are available with multi-language support. Delighted’s real-time dashboard presents feedback in an instant, while its powerful tools offer a detailed understanding of the collected feedback on the go. Moreover, it generates comprehensive reports for feedback, which can be segmented according to keywords, tags, scores etc. Finally, the software closes the loop, promoting data-driven decisions to uplift customer engagement.
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User Sentiment
Palo Alto, California
Live Since 2013
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is FlexMR InsightHub and how does it work?
InsightHub is a comprehensive research solution designed to help streamline, scale, and supercharge operations. The platform provides access to a robust set of data collection, analysis, and activation tools. Bring focus groups, surveys, communities, and qualitative research together into a single platform with an expansive, flexible database that powers complete insight programs. InsightHub supports 60+ languages and a range of sample sources. Participants can be drawn from the database, third-party panels, uploaded files, or open survey links. It can run unlimited concurrent projects, can be fully branded, and is available across devices. Additionally, as a single space that unifies quality member, researcher, and stakeholder experiences – InsightHub enables new, agile ways of developing. The platform further promotes a diverse array of features that drive member engagement. InsightHub database holds information on all platform members. It supports custom fields and segmentations. Forums, leaderboards, a space to blog, and peer-to-peer messaging encourage participant interaction. Users can create custom homepages, project pages, and login/signup pages using widgets or CSS. Quick multiple choice and open text polls help gather quick responses to urgent questions. And this all takes place in a fully secure environment developed by FlexMR – holders of both the ISO 27001 and Cyber Essentials Plus information security certifications.
Read moreSW Score Breakdown
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is ResponseSuite and how does it work?
ResponseSuite is a Survey platform used to get customers engaged and build brand loyalty. The software offers Smart Page Redirects to sends people to different pages depending on their survey answers. Collect survey responses, generate reports, analyze your data and share real-time results. The software integrates with Email marketing and CRM to segment and increases conversion rates. Marketers, Agencies make use of the software.
Read moreSW Score Breakdown
79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Blitzllama Pulse and how does it work?
Blitzllama Pulse helps companies unlock real-time insights by embedding targeted surveys directly within apps and websites. Designed for seamless integration, it leverages advanced targeting with event and cohort-based architecture to ensure the right users see surveys at the perfect moments in their product journeys. The platform’s AI survey creator makes the process effortless, offering pre-generated, customizable templates tailored to solve specific product challenges. Organizations can elevate their brand presence with a fully customizable UI/UX, including branded URLs and logo integration, which fosters trust and brand recognition. By personalizing questions with user names and linking user IDs via URL parameters, Blitzllama Pulse captures more accurate and contextual feedback at scale. The platform supports deeper analysis with follow-up questions, creating a loop of continuous learning. For prototype testing, teams can easily embed Figma, Adobe XD, or other software prototypes and test them across devices. Blitzllama Pulse empowers companies to gather actionable data in minutes, not weeks.
Read moreSW Score Breakdown
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is BlockSurvey and how does it work?
BlockSurvey is a platform focused on privacy that enables its users to conduct surveys, polls, and forms with complete privacy, security, and anonymity. The software provides end to end encryption of user’s data so that only users can see their data. There are zero trackers, and the software keeps the users anonymous to the data collectors. Users can maintain their anonymity while answering and sharing the answers through the software. The data of the users is an end to end encrypted hence keeping the data safe and secure and allowing only the user to access the data. BlockSurvey provides its users with a modern design system to make the survey design and taking more enjoyable. The software is equipped with advanced analytics that enables its users to gather insights in zero time. End to end data encryption prevents data breaches, leaks, harvesting, and trust issues. The software uses Blockstack’s Blockchain for Decentralized Identity or Account and Data Store which enables complete ownership of data and identity on BlockSurvey.
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User Sentiment
Bangalore, India
Live Since 2020
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Qualtrics Core XM and how does it work?
Qualtrics Core XM is an online survey platform. Automatically built reports, with the best visualizations selected for each question type. All your data is secure with enterprise-grade security features including data encryption, redundancy, continuous network monitoring, Single Sign On (SSO), and plenty more. Using Qualtrics’ API calls, you can apply your own custom code to automate survey creation and launch without ever touching the survey editor. Quatrics custom programming gives advanced researchers total flexibility at the code level for maximum speed.
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User Sentiment
Seattle, Washington
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is KwikSurveys and how does it work?
KwikSurveys’ responsive design allows the application to be used on any device. Meaning they use the survey maker, analyze the results, and create reports seamlessly across mobiles, tablets, and desktops. Responses to your survey are collected in real-time, allowing for instant analysis. Identify trends in the data with a powerful segmentation and cross-tabulation tools. Create custom reports for multiple views on the data and publicize them for stakeholder access.
Read moreSW Score Breakdown
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Formaloo and how does it work?
Formaloo is a business data OS that helps to create beautiful forms, customisable apps without any code, and access-controlled databases. Trusted by more than 20,000 businesses in 30+ countries, this OS helps to create powerful rational databases and connect building blocks like tables, charts, forms, widgets, reports, and many more. Formaloo allows businesses to power their data collecting with elegant, yet powerful, web forms that don't require any coding to create. Lead capture, money collection, process creation, survey administration, and much more are all possible with this OS. Formaloo further helps businesses to organise their workspace into different teams, clients, projects, and departments. It manages secure access of team members and allows them to collaborate in real-time easily. To create powerful custom interfaces, Formaloo is a great OS. It helps to create seamless UI in minutes for businesses without needing developers. It also helps connect workflows with thousands of apps and services like Slack, Salesforce, Google, Facebook, Shopify, etc.
Read moreSW Score Breakdown
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is eSurveysPro and how does it work?
eSurveysPro is a web-based survey platform that provides full-fledged survey solution to all kind of professionals, be it corporates, enterprises, non-profits or students. With its easy-to-use survey editor, you can create and design complex surveys without any hassle. It comes with a host of powerful features and 19 different questionnaire templates using which you can create tailored surveys from the scratch level. It also provides with an effective mailing system to assist you in sharing and tracking survey invitations via email, website, blog and various social media platforms. Its online reporting tools provide error-free survey reports that assist you in further analysis.
Read moreSW Score Breakdown
74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Raaft and how does it work?
Raaft helps you better understand why your customers are cancelling their products or subscriptions so you can reduce churn, address any common issues, and improve retention. Every time a customer tries to cancel their subscription, Raaft asks them a set of questions that can help you understand what’s going wrong. This retention flow is customizable, but includes options such as asking why they are leaving, and then offering solutions to that problem to stop the customer cancelling. For example, if the customer says the product is too expensive, then Raaft automatically responds to that by offering them a discount on their next subscription. Raaft then centralizes these issues into one dashboard so you can spot patterns and problems you need to fix. You can also customize the experience to fit your brand, and install it by adding a few lines of code to your website.
Read moreSW Score Breakdown
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is GetFeedback and how does it work?
GetFeedback is a valuable tool for companies to capture the feedback of their customers at every step of the customer journey. This helps organisations take action according to critical feedbacks received and introduce necessary changes to improve customer satisfaction. One of the best features of GetFeedback is the provision to be implemented across multiple channels, such as marketing and relationship management. The tool also allows all customer responses to be fed into Salesforce. Users can hence have a central repository of actionable data. This data can then be actively used to create better workflows and event triggers so that potential issues can be handled on time. The dashboard feature makes it even easier to capture a bird’s eye view of the survey results and spot future trends.
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User Sentiment
San Francisco, CA
Live Since 2013
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is SurveyGold and how does it work?
SurveyGold software is a Simple Survey tool for conducting online surveys. Collect responses, and generate real-time reports with email notifications and survey results data analysis with graphs and cross-tabs. Collect surveys via Mobile. Students, Teachers, Non-profit organizations, Small, and Medium companies make use of the software.
Read moreSW Score Breakdown
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is QPoint Survey and how does it work?
QPoint Survey is a Web-based tool used for building forms, surveys or quizzes. Collect feedback over social networks, websites, and share the survey by email. Generate, and export reports to monitor the responses and analyzing data.
SW Score Breakdown
79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is BetaReader.io and how does it work?
BetaReader.io is a niche tool that is targeted at authors and publishers and enables them to collect relevant feedback about their writings. Users can pre-test the reception of their works by sharing their unpublished manuscript with selected readers. As a result, they are able to collect reliable feedback and reading data to understand which elements of their writing are working and which need to be polished. Readers can even leave in-line comments or after each chapter and users can quickly respond to their comments and take the relevant action through the feedback management interface of the app. Users can also ask readers direct question about certain elements such as character development, tiny details, and more. As a result, the users can collect relevant data that helps them analyze reading patterns to understand where readers put the book down or the parts that they loved to read.
Read moreSW Score Breakdown
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is inBook and how does it work?
InBook is a survey application that allows users to easily create and conduct offline surveys. Users can simply get started by creating a survey, installing the branded application on their iOS and Android tablet, and placing the tablet at an accessible location inside the brick and mortar store. The dashboard showcases the collected information based on dates, devices, and surveys. This makes it easy for quality control specialists and senior store management to understand customer mindsets. With nine types of questions at their disposal, users can create custom surveys that are personalized to their needs. For instance, they can add logic to the questionnaire that displays questions based on previous answers. Managers can bring the whole team onboard by adding multiple users can determine their access rights. This gives them a reliable system to ask questions to customers after service, analyze the results, and make decisions accordingly.
Read moreSW Score Breakdown
The Average Cost of a basic Survey/ User Feedback Software plan is $19 per month.
44% of Survey/ User Feedback Software offer a Free Trial , while 53% offer a Freemium Model .
| PRODUCT NAME | SW SCORE | AGGREGATED RATINGS |
|---|---|---|
LimeSurvey
|
91 | 4.5 |
feedbacket
|
76 | 0 |
Survmetrics
|
85 | 4.8 |
QuickTapSurvey
|
93 | 4.7 |
User Intuition
|
NA | 0 |
Delighted
|
90 | 3.8 |
FlexMR InsightHub
|
88 | 5 |
ResponseSuite
|
86 | 4.7 |
Blitzllama Pulse
|
79 | 0 |
BlockSurvey
|
91 | 4.8 |
What is a 360-degree feedback system?
A 360-degree feedback system collects performance input from managers, peers, direct reports, and sometimes clients. The best tools depend on company size and needs. Popular choices include -
A survey/user feedback software is an on-demand SaaS (Software as a service) used to build online data collection campaigns, surveys, questionnaire, polls, quizzes and website forms that help to gain in-depth business insights regarding customer satisfaction or opinions, employee feedback, and market research.
Picking a right survey software for your business can be quite overwhelming as currently there are hundreds of survey softwares available in the market and many of this software provide similar features. Each of the survey tools is uniquely designed for different types of businesses and that’s why you need to delve a bit deeper and find out your best-suited options. There are also a number of differences between a free version and a paid version. Following are some of the factors that you should look out for while buying a survey software.
Typical Features
It hides the irrelevant pages or questions based on previous responses.
Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.
Includes audio/ video/ images into the survey questionnaires to make it interactive
Captures value from your website visitors with targeted, engaging messages
Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys
Allows respondents to screen questions and give answer to the relevant questions only
It enables you to run your survey over telephones
Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts
This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet
These question patterns are aimed at collecting statistical data from the respondents with accuracy
A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go
This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad
It enables you to directly include your surveys on your own website
This feature lets you send a custom email invitation for the survey to the respondents
Analyze feedbacks collected from both structured and unstructured sources in real-time
Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link
Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.
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