MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
Best Survey/ User Feedback Software At A Glance
Best for Small Businesses:
Floop
Best for Mid-Market:
FlexMR InsightHub
Best for Enterprise:
FeedBear
Best Free Software:
Beep
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is ResponseSuite and how does it work?
ResponseSuite is a Survey platform used to get customers engaged and build brand loyalty. The software offers Smart Page Redirects to sends people to different pages depending on their survey answers. Collect survey responses, generate reports, analyze your data and share real-time results. The software integrates with Email marketing and CRM to segment and increases conversion rates. Marketers, Agencies make use of the software.
Read moreSW Score Breakdown
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is LimeSurvey and how does it work?
An open source tool, LimeSurvey is ideal for running online surveys of any nature, size, or complexity. Whether you are putting forth a simple questionnaire or creating a survey with advanced assessment capabilities, this transparently developed open source tool with an inbuilt template editor has you covered. Features like expression manager and advanced scripting abilities have been included to help you build surveys of a more complex nature. The possibilities of creating professional surveys using the LimeSurvey interface are endless. In the rare event that the feature you are looking for is missing, LimeSurvey also offers tailored solutions to cater to your specific needs.
Read moreSW Score Breakdown
LimeSurvey Pricing
79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is feedbacket and how does it work?
Feedbacket offers users a solution to collect visitor feedback in a new way. Visitors and customers can take screenshots of sections of the website and add text to it and submit it as feedback. It's also possible for the visitors to black out certain sections of the page. To install it, users need to embed the code from the tool's website in their own code's body section. Users need to add their email address to the code. Feedbacket button appears on the user website and can be used by visitors and customers. Users receive visitor feedback and screenshots directly into their mailbox. The code only works on desktop views and doesn't support mobile views yet. Users can also choose to customize the widget, edit the text and change its behaviour according to their requirements. A WordPress plugin and a Shopify app are coming soon.
Read moreSW Score Breakdown
feedbacket Pricing
Unsure which SaaS tool fits your needs? Let Clara guide you.
SaaSworthy’s own chatbot that helps you find, compare, and choose better in seconds.87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Nicereply and how does it work?
Nicereply’s click-on-the-go surveys, allow companies to uncover information about customer satisfaction and advocacy in a hassle-free manner. The software employs CSAT, CES, and NPS based metrics to construct customer-specific surveys on the go. Here the respondents can put in their reviews, ratings, as well as suggestions as per convenience. Further, customised email templates allow professionals to present a Nicereply survey to individual clients in a manner of their liking. Additionally, Nicereply records ratings from the survey takers remotely. In simple words, a customer’s timing on the survey and if he completes or leaves it will all be recorded remotely and passed over to the organisation for an instant cumulative response. The organisation can then modify the survey presentation accordingly. Simple and clean code, responsive interface, and clot assets ensure rapid deliverability, easy loading and increased rates of response. Real-time integration with external platforms like Zendesk, Freshdesk, LiveAgent, Front, Pipedrive and more is of great use.
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SW Score Breakdown
User Sentiment
Bratislava, Slovakia
Live Since 2012
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Survais and how does it work?
Survais is a survey tool that is designed to collect valuable insights in a non-intrusive manner. Users can directly get more leads from their websites and quickly gather user opinions. They can also capture more leads directly from their website and educate users on their offerings. Website traffic can also be boosted by utilizing the most relevant CTAs. And with the help of dedicated feedback, users can also find weak points in their website designs. With gamified surveys, the engagement level of visitors can be boosted for seamless interactions. Survais includes a range of different slides in which surveys can be posted. This includes a standard slide with multiple-choice questions and an email slide that can collect leads to grow your mailing list. With the Feedback Slide, users can seamlessly capture more slides and use them as bug reporters. Other slides include Info slides, CTA slides, and Social slides.
Read moreSW Score Breakdown
Survais Pricing
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is FlexMR InsightHub and how does it work?
InsightHub is a comprehensive research solution designed to help streamline, scale, and supercharge operations. The platform provides access to a robust set of data collection, analysis, and activation tools. Bring focus groups, surveys, communities, and qualitative research together into a single platform with an expansive, flexible database that powers complete insight programs. InsightHub supports 60+ languages and a range of sample sources. Participants can be drawn from the database, third-party panels, uploaded files, or open survey links. It can run unlimited concurrent projects, can be fully branded, and is available across devices. Additionally, as a single space that unifies quality member, researcher, and stakeholder experiences – InsightHub enables new, agile ways of developing. The platform further promotes a diverse array of features that drive member engagement. InsightHub database holds information on all platform members. It supports custom fields and segmentations. Forums, leaderboards, a space to blog, and peer-to-peer messaging encourage participant interaction. Users can create custom homepages, project pages, and login/signup pages using widgets or CSS. Quick multiple choice and open text polls help gather quick responses to urgent questions. And this all takes place in a fully secure environment developed by FlexMR – holders of both the ISO 27001 and Cyber Essentials Plus information security certifications.
Read moreSW Score Breakdown
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is BlockSurvey and how does it work?
BlockSurvey is a platform focused on privacy that enables its users to conduct surveys, polls, and forms with complete privacy, security, and anonymity. The software provides end to end encryption of user’s data so that only users can see their data. There are zero trackers, and the software keeps the users anonymous to the data collectors. Users can maintain their anonymity while answering and sharing the answers through the software. The data of the users is an end to end encrypted hence keeping the data safe and secure and allowing only the user to access the data. BlockSurvey provides its users with a modern design system to make the survey design and taking more enjoyable. The software is equipped with advanced analytics that enables its users to gather insights in zero time. End to end data encryption prevents data breaches, leaks, harvesting, and trust issues. The software uses Blockstack’s Blockchain for Decentralized Identity or Account and Data Store which enables complete ownership of data and identity on BlockSurvey.
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User Sentiment
Bangalore, India
Live Since 2020
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Porsline and how does it work?
Porsline helps you collect & analyze data of key touchpoints easily and understand critical satisfaction & loyalty drivers. Porsline helps you make the decision based on market need & analysis. Porsline helps you manage employee experience & turn them into organization ambassadors. Porsline helps students & professors create surveys easily, collect data rapidly and analyze real-time. Add any type of question and set properties for each one. Add logic to determine which question to show based on responses and determine how to calculate points of question or response. Pipe answers or score of one question in other ones. Show customized thank you pages based on responses, scores or hidden fields and mobile, tablet-friendly form & survey.
Read moreSW Score Breakdown
Porsline Pricing
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Qualtrics Core XM and how does it work?
Qualtrics Core XM is an online survey platform. Automatically built reports, with the best visualizations selected for each question type. All your data is secure with enterprise-grade security features including data encryption, redundancy, continuous network monitoring, Single Sign On (SSO), and plenty more. Using Qualtrics’ API calls, you can apply your own custom code to automate survey creation and launch without ever touching the survey editor. Quatrics custom programming gives advanced researchers total flexibility at the code level for maximum speed.
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SW Score Breakdown
User Sentiment
Seattle, Washington
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Informizely and how does it work?
Informizely is a survey platform for customer feedback. Find out why visitors are leaving and reduce site abandonment by showing a pop-up (or slide-in) survey at the moment a visitor is leaving your website and get valuable and actionable insights to further improve that page, your site, or your service. Allow visitors to share ideas, issues, and appreciation at any moment. Show as many questions and other items on a survey page as you like, and add as many pages to a survey as you want.
Read moreSW Score Breakdown
Informizely Pricing
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Crowdsignal and how does it work?
Crowdsignal is an intuitive survey tool that helps businesses create flexible and customised surveys as per convenience. It can also be used to create polls, forms and quizzes with 14 questions, including multiple-choice, Likert scales and free type. The tool allows users to customise the feel and look of individual surveys and polls besides creating brand-wise logos and colours in an inefficient manner. There are a variety of pre-made themes that companies can use or build a new one from scratch. Businesses can use their own URL to share their surveys or quizzes and watch their results in real-time. Moreover, they can also use filters to analyse essential data and view where their responses are coming from. The results can be exported to other people in PDF, Excel, CSV, XML or Google Docs formats. Crowdsignal provides Captcha, IP, password and Email protections in order to prevent automated bots from filling out the answers in the feedback.
Read moreSW Score Breakdown
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is SurveyRock and how does it work?
SurveyRock helps to get started quickly using one of many predefined templates (customer satisfaction, employee feedback, college course reviews, etc.) or if users already know what they want to say, just started adding questions. Choose from our numerous question types, including multiple-choice, rating, matrix, image, ranking, and more. Finally, select a survey theme that fits the brand or just go with our default elegant, classic style. They also offer the option to show the survey from right-to-left (RTL) for the clients who speak Arabic, Hebrew, Persian, Urdu, and others.
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SW Score Breakdown
User Sentiment
Live Since 2011
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is SurveyBox and how does it work?
SurveyBox allows client organisations to design surveys on a simple application. Surveys play a pivotal role in garnering feedback from both customers as well as employees of a concerned company. SurveyBox can be depended upon to curate amazing surveys with relevant questions and response options and further, conduct real-time analysis of the results. It even eliminates the need to send the concerned survey individually to the target audience by enabling clients to take advantage of the email distribution lists available. SurveyBox can also be used as a central data entry platform for offline survey handlers who prefer conducting surveys in the conventional methods. There are quite a few features of SurveyBox that together make it a go-to for survey-builders. Firstly, it provides every user with the option of creating unlimited surveys. The surveys are customisable with multiple languages and personalised invitations that can be tracked to check on the receiver’s response. Users on SurveyBox can also utilise images to check and record brand awareness along with accessibility features. Thus enabling the audience to take the surveys easily.
Read moreSW Score Breakdown
SurveyBox Pricing
79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Feedlify and how does it work?
Feedlify software is a platform used to collect instant feedback on website or app. The software offers a simple Widget and can add them on website with a single line of code and start collecting feedback from your customers. Measure data-insights and engage people to boost product sales. Marketers, Small and Medium companies make use of the software.
Read moreSW Score Breakdown
Feedlify Pricing
76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is FocusVision Decipher and how does it work?
FocusVision Decipher is a comprehensive professional survey and reporting solution. With it, users can immediately run a quick poll in multiple languages covering several countries. The solution, not being limited to prefabricated templates, comes up with essential survey insights that provide important customer information. FocusVision Decipher has an unmatched scale as it tailors survey solutions according to customers’ lifestyles. Also, by delivering surveys to people on the device and time of their choice, the solution gathers actionable feedback that can be widely applied. FocusVision Decipher offers a huge library containing a variety of interactive questions. Brands can also depend on the same to organise survey data through a centralised hub and monitor field progress at the same time. The solution provides an automated sample marketplace which is great for obtaining cost-effective samples. Additionally, to get genuine opinions from customers and make important decisions based on that, FocusVision Decipher presents video open-end questions to customers and captures their video responses simultaneously. Its in-house professional research services programming team is always available to help.
Read moreSW Score Breakdown
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Delighted and how does it work?
Delighted is a comprehensive employee and customer feedback management software for brands and companies to collect actionable feedback in real-time as per convenience. As a self-serve experience management platform, it analyses the feedback, helping companies make data-driven decisions. The software allows users to create enjoyable best practice surveys in no time with higher response rates. With Delighted, companies can customise the look and feel of the surveys along with items like logos and colours. The questions are personalised to each recipient’s specific situations. Also, the software comes equipped with a REST API integration that is capable of delivering customer experience surveys across multiple channels in real-time. Moreover, automated survey schedules and multi-channel delivery surveys within the same are available with multi-language support. Delighted’s real-time dashboard presents feedback in an instant, while its powerful tools offer a detailed understanding of the collected feedback on the go. Moreover, it generates comprehensive reports for feedback, which can be segmented according to keywords, tags, scores etc. Finally, the software closes the loop, promoting data-driven decisions to uplift customer engagement.
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User Sentiment
Palo Alto, California
Live Since 2013
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Freddy Feedback and how does it work?
Freddy Feedback software is a platform used to collect feedback on your product. The software offers tools to customize the feedback widget with emojis, themes, and more. Collaborate with your team with email survey to measure the responses via dashboard. Receive responses directly in Slack and export data in minutes. Product Managers, Small and Medium companies make use of the software.
Read moreSW Score Breakdown
Freddy Feedback Pricing
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Rapidr and how does it work?
Rapidr software is a platform used to collect feedback from customers and internal stakeholders. The software offers tools to design brand with logo, color, and more. Prioritize feedbacks with alerts to bring product ideation, roadmap & releases together. Collaborate with teams to measure of workflows with reports. Product Managers, Small and Medium companies make use of the software.
Read moreSW Score Breakdown
Rapidr Pricing
80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Helpfull and how does it work?
Helpfull is an advanced feedback collection platform that helps companies gather real-time feedback from thousands of people without much of a hassle. The collected feedback enables users to make better decisions for their organisation and enhance business growth. Companies can also depend on the particular to create special surveys for a specific targeted audience and get the most accurate feedback facilitating effective product alterations. The survey responses provide actionable feedback that can be used to make better decisions in real-time. It can also be used to monitor through the real changes & demands that customers actually expect along with their likes and dislikes about an individual product. Helpfull comes equipped with a simplified A/B testing functionality that helps companies get their feedback programs tested and results published within minutes, rather than in weeks. Ultimately, it also enables users to perform quick market research for each product using various demographic elements, such as age, gender, marital status and occupation.
Read moreSW Score Breakdown
Helpfull Pricing
76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Feedbee and how does it work?
Feedbee is the easiest way for you to request feedbacks from your users. All you need to do is add our code snippet to your landing page. Collect issues, ideas, and feedback on your website effortlessly. See what your users see! Screenshots and contextual user and device information automatically attached.
SW Score Breakdown
Feedbee Pricing
The Average Cost of a basic Survey/ User Feedback Software plan is $19 per month.
44% of Survey/ User Feedback Software offer a Free Trial , while 53% offer a Freemium Model .
| PRODUCT NAME | SW SCORE | AGGREGATED RATINGS |
|---|---|---|
ResponseSuite
|
87 | 0 |
LimeSurvey
|
89 | 4.5 |
feedbacket
|
79 | 0 |
Nicereply
|
87 | 4.6 |
Survais
|
85 | 0 |
FlexMR InsightHub
|
82 | 5 |
BlockSurvey
|
90 | 0 |
Porsline
|
87 | 0 |
Qualtrics Core XM
|
85 | 4.5 |
Informizely
|
83 | 4.5 |
What is a 360-degree feedback system?
A 360-degree feedback system collects performance input from managers, peers, direct reports, and sometimes clients. The best tools depend on company size and needs. Popular choices include -
A survey/user feedback software is an on-demand SaaS (Software as a service) used to build online data collection campaigns, surveys, questionnaire, polls, quizzes and website forms that help to gain in-depth business insights regarding customer satisfaction or opinions, employee feedback, and market research.
Picking a right survey software for your business can be quite overwhelming as currently there are hundreds of survey softwares available in the market and many of this software provide similar features. Each of the survey tools is uniquely designed for different types of businesses and that’s why you need to delve a bit deeper and find out your best-suited options. There are also a number of differences between a free version and a paid version. Following are some of the factors that you should look out for while buying a survey software.
Typical Features
It hides the irrelevant pages or questions based on previous responses.
Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.
Includes audio/ video/ images into the survey questionnaires to make it interactive
Captures value from your website visitors with targeted, engaging messages
Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys
Allows respondents to screen questions and give answer to the relevant questions only
It enables you to run your survey over telephones
Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts
This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet
These question patterns are aimed at collecting statistical data from the respondents with accuracy
A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go
This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad
It enables you to directly include your surveys on your own website
This feature lets you send a custom email invitation for the survey to the respondents
Analyze feedbacks collected from both structured and unstructured sources in real-time
Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link
Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.
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