MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
|
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
|
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
|
| Description | ManageEngine ServiceDesk Plus is a flexible and scalable help desk software that offers better visibility and central control.The software helps adding value to your IT help desk through effective integration with IT management apps.It smartly automates all your help desk activities and is capable to support extensive reporting. Codeless customization allows creative freedom and ensures better adaptation to suit your unique business requirements. The tool can be deployed on either cloud or on premises. The software is available in 3 variants like Standard, Professional and Enterprise level. Each of the forms come suitably equipped with help desk features. Read more | Ivanti Neurons for ITSM offers flexible, proactive service management tailored to your business needs. Automate workflows to eliminate manual processes, enhance efficiency, ensure compliance, and improve security. Whether you need an IT helpdesk solution or advanced service management capabilities, Ivanti Neurons scales effortlessly to meet your requirements. Transform the employee experience with modern service delivery, reducing escalations and accelerating resolutions. With no-code drag-and-drop design, teams can easily configure workflows and interfaces, cutting costs while increasing time to value. AI-powered chatbots and service portals enhance user interactions, while automation empowers service owners to design and control workflows without coding, ensuring consistent and high-quality service. Gain complete visibility of hardware and software assets to maximize performance and value while reducing total cost of ownership. Role-based dashboards allow for effective monitoring of service delivery and commitments. With flexible deployment options—cloud, on-premises, or hybrid—and mobile connectivity, Ivanti Neurons ensures seamless service management wherever you are. Read more | SolarWinds Take Control software is a platform used to support customers to suit your business. The software offers tools to resolve issues on Mobile devices like iOS and Android devices Create custom branding and can monitor sessions to optimize workflows with encryption protocols. Collaborate with your team with access control and measure the performance of detailed session with reports. IT Departments, Small and Medium companies make use of the software. Read more | Plesk is the premier WebOps hosting platform, capable of running, automating, and expanding applications, websites, and hosting services. It is the only OS-agnostic platform, used in over 140 countries in 32 languages across 384,000 servers, managing 11 million websites and 15 million mailboxes. As 50% of the top 100 service providers partner with Plesk, this hosting platform provides application developers with easy and secure access to web infrastructure, expertly managed by web professionals and hosting companies. Read more |
| Pricing Options |
|
|
|
|
| SW Score & Breakdown |
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
|
|
| Organization Types Supported |
|
|
|
|
| Platforms Supported |
|
|
|
|
| Modes of Support |
|
|
|
|
| API Support |
|
|
|
|
| User Rating |
|
|
Not Available
|
Not Available
|
| Rating Distribution |
|
|
Not Available
|
Not Available
|
| User Sentiments |
Intuitive Interface, Flexible Ticketing System, Centralized Platform, Extensive Integrations Mobile App Functionality, Limited Reporting Capabilities, Occasional Technical Errors, Complex Ticket Management for Technicians |
Highly Customizable, Extensive Integrations, Solid Foundation with Standard Content, Supportive Ivanti Forum Steep Learning Curve, Outdated User Interface, Poor Mobile App Experience, Lack of Comprehensive Documentation |
Not Available
|
Not Available
|
| Review Summary |
Users praise ManageEngine ServiceDesk Plus for its ease of use, comprehensive features, and excellent customer support. They appreciate its user-friendly interface, customizable workflows, and robust reporting capabilities. Many reviewers highlight its ability to streamline IT service management processes, improve technician productivity, and enhance overall IT service delivery. They also commend its mobile app and integration options, which provide flexibility and convenience. Moreover, users value the prompt and helpful support they receive from the ManageEngine team. They recommend ManageEngine ServiceDesk Plus as a reliable and efficient IT service management solution for businesses of all sizes. |
Reviewers praise Ivanti Service Manager for its user-friendly interface, customization options, and ability to streamline service management processes. They also appreciate its robust reporting capabilities, which provide valuable insights into service performance. However, some users have reported challenges with the platform's initial setup and the complexity of some of its features. Additionally, a few reviewers have mentioned occasional performance issues. Overall, Ivanti Service Manager is a well-received platform that offers a comprehensive suite of features for managing IT services. |
Not Available
|
User reviews of Plesk highlight its user-friendly interface, ease of use, and powerful features for managing websites, emails, and domains. Users appreciate Plesk's intuitive design, making server administration more accessible for non-technical users. However, concerns about Plesk's cost, occasional bugs, and the need for regular updates are also mentioned. Some users find its security features lacking, while others report compatibility issues with certain software or platforms. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
|
|
|
|
|
Pricing Plans
Monthly Plans
Annual Plans
|
Standard $13.00 $16.00 per user / month Professional $27.00 $33.00 per user / month Enterprise $67.00 $78.00 per user / month |
ITSM Professional Custom ITSM Enterprise Custom ITSM Premium Custom ITSM Enterprise Premium Custom |
Take Control $19.00 $29.00 per month Take Control Plus $45.00 $55.00 per month |
Web Admin Edition VPS $9.90 $12.00 per month Web Pro Edition VPS $15.26 $18.50 per month Web Host Edition VPS $25.16 $30.50 per month Partners Custom |
|
View Detailed Pricing
|
View Detailed Pricing
|
View Detailed Pricing
|
View Detailed Pricing
|
Get personalized recommendations from our experts on call
Trusted by more than 5 Million users across the globe.
Thank you for the enquiry. One of our software analysts will contact you soon.
|
|
||||
| Screenshots |
+ 15 More
|
+ 2 More
|
+ 11 More
|
Not Available |
| Videos |
+ 2 More
|
+ 1 More
|
+ 2 More
|
+ 1 More
|
| Company Details | Located in: Pleasanton, CA | Located in: South Jordan, UT | Located in: Austin, TX | Located in: Schaffhausen, Switzerland Founded in: 2000 |
| Contact Details |
+1 (888) 900-9646 |
+1 888-253-6201 |
+61 (0)2 8412 4905 |
+41 52 539 10 00 |
| Social Media Handles |
|
|
Not available |
|
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.
