What do you like best?
Splash provides a seamless event management process from beginning to end, streamlining many of the steps along the way. From the great user experience, automated guest communication, and insightful reporting (with the use of a Salesforce Integration), Splash’s platform is easy & enjoyable to use and produces results. As part of the Salesforce integration, a new Salesforce ID is automatically generated when creating a new event, allowing our sales team to easily view what contacts attended which events, eliminating the extra step of having them reach out to our marketing team.
Both the Theme Library and Saved Content Blocks allow our team to create events quickly while ensuring our branding is consistent. Since you can share blocks between users, we do not have to spend hours re-creating event templates. The waitlist functionality has also saved our team a great amount of time by automating a process that used to be very manual. Splash continues to release new product features to enhance the platform. The UX is great and the Splash team constantly strives to improve and meet the current industry needs!
When COVID-19 hit, we were able to pivot our education programs that are typically in-person to a virtual format without a hitch. Although we were nervous about the transition, Splash allowed us to easily change directions and host 13 virtual education events AND almost all hit 100% capacity.
The support from the Splash team is also excellent! We are very happy with our Customer Success Manager, Elise. She is always able to answer questions and give us specific and timely recommendations. The Pro Support team is also quick to respond and almost always has the answer to our questions instantly.
Overall, our team is SO happy with Splash and we are excited to continue our partnership.
What do you dislike?
We do not have any no major features/UX dislikes!
What problems are you solving with the product? What benefits have you realized?
Our team hosts a variety of events annually. This year, we have moved to a majority of virtual events and Splash has made that possible! We were able to easily pivot and have events that went off without a hitch!