Home/ Event Management Software/ Splash/ Reviews
Updated on: July 27, 2024
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
A Virtual Event Platform Made To Specifically Market Live and Virtual Events
68.6%
27.8%
1.9%
0.8%
0.8%
Easy to use Interface, Helpful Customer Support, Extensive Design Customization, Great Event Templates
Occasional Software Glitches, Limited Email Customization, Mobile Optimization Issues, Steep Learning Curve
Many reviewers lauded Splash's user-friendliness, ease of setup, and intuitive interface. They appreciated its ability to streamline and automate marketing and sales processes, resulting in increased productivity and improved efficiency. However, some users expressed concerns regarding occasional glitches and limited customization options. Additionally, a few reviewers mentioned that the reporting feature could be more robust and that customer support responsiveness could be improved.
AI-Generated from the text of User Reviews
The interface is very easy to use. The end product always looks very polished. Customer service is very quick to respond and helpful.
It would be great to have customer service on demand (via chat bot or phone) for emergency situations (versus having to submit a ticket).
Event marketing and registration is a breeze with Splash. Post-event, we usually turn the event page into a content resource hub which is super useful.
I am not a designer by any means, yet I have never created an event on Splash that looked anything less than beautiful. The best part? It also only takes me minutes to create. As a field marketer with a ton on my plate and a ton of events to execute from beginning to end, Splash makes every step of the event lifecycle simpler. With the Salesforce integration, I'm able to connect all of my registration data back to SFDC campaigns, preventing me from having to manually upload or update attendee data. This is one of my favorite parts of this platform because I remember how miserable I was doing it the old way. Splash absolves you from every manual process you've ever associated with managing a scaled field event program. I think the only thing it can't do is secure a venue for you.
Whether you are a team of 1 or a team of 100, you need to have Splash for your event marketing programs. Trust me. No other event tool compares to the simplicity and scalability of Splash.
I dislike that I don't currently have Splash at my new job (yet). :)
Splash solves the problem of scalability. I'm able to quickly create beautiful, on-brand events in minutes. With other platforms, if it's beautiful, it's complicated to build; if it's quick and easy to build, it's ugly to look at. I love that I don't have to make those compromises when I use Splash.
My team implemented Splash this year, and we hosted a huge event on our first run. The customer support was the one thing that really stood out for us. The Splash team is a pleasure to collaborate with and are readily accessible. I felt that they had a great understanding of our goals, and they helped us tailor the solution to our needs step by step.
There's a decent learning curve at the start, but after that it's very easy to templatize events and reproduce them with ease.
Learning curve at the start, and there are some small features that are still being developed by the product team that will be very nice to have.
Splash helps us with event ticketing and emails, and Splash studio is our virtual event streaming platform.
I think the user interface of splash is very easy to learn. Their online instructional videos have a good sense of humor. We are currently planning 6 events using splash and it's very easy to collect registrants data, send calendar invites, confirmations and other reminders.
The main downside is that they take a cut of the payments- so I have to pay both stripe and splash for my ticketed events. But it's still much easier than requesting checks from payees.
So many things used to have to be done manually. Splash streamlines our event and ticketing in one place and makes it really easy for me. A few of the things it automates: confirmaiton emails, reciepts, remidners, calendar invites, and setting the limit of the total tickets we can sell. These were all things we had to do manually before for our career fairs and team events.
It allows me to manage my events and communications in an efficient and effective manner.
There are a lot of bugs on the platform, which delays the flow of work of my team.
Splash allows me to effectively communicate my events to a wide audience. This allows for a seamless registration and organization process for me and my teams.
The ability to create consistency across teams who will use the tool in the same way. Branding won't fall out of line due to its template and access capabilities.
I haven't come across any unsolvable issues. The Splash support team has been very helpful in every troubleshoot.
Keeping within the branding guidelines has solved that pain point for Okta.
I love that we can be independent with our own landing pages, track registrations, + charge for events all through Splash. I also love that it integrates with HubSpot which allows us to give our reps real-time registration updates. I also love how quickly support responds to me, and our CSM Coby is amazing which is a plus :)
I wish that Splash had a mobile app + meeting setting option- that would be a win-win for us! I thought their ticketing system was a little tricky at first with cancellations, but they have recently updated that, and now it works great!
It allows us to have full access to registrations, landing pages, emails, and independently-run our events. It also allows us to check people in, and track who is actually attending our events vs. just registering.
registration form is already created for a simple building process
it can be hard to find a previous page due to exact title being needed in search / doesn't filter by date of event
it solves being able to create a page for an event very quickly. it benefits me by helping my sales team to drive attendance is an efficient manner
Cohesive branding and incredibly professional. Metric tracking is easy and really enjoy the event page features.
Can require some coding at times which was hard to pick up on.
Creates amazing landing page for event collateral and information. Tracks RSVPs quickly so I do not have to do it by hand. Easy to pull reports and metrics which are vital to our office.
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Everything is in one tool: the event page, email invites and a user-friendly check-in system. The customer service is also very responsive if needed.
the integration with the crm could be better.
na