Salesforce Social Studio

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About Salesforce Social Studio

Deep Dive with Clara AI

Salesforce Social Studio is a popular tool from Salesforce for social media managers that enables them to listen to their customers, engage with them, and publish relevant content. Users can take enriched social data and connect them to their marketing, sales, and service. The best deliverable of the tool is that it empowers users to analyze conversations from any source to understand what their user base is talking about, what their expectations are, and which features do they desire. In this way, users can gain intelligent market feedback and learn from real customer discussions. After understanding what customers are looking for, users can leverage the resulting insights to drive their marketing strategies. They can then be on the lookout for fresh topics and trends with the help of a centralized dashboard in a way that marketing activities remain highly relevant. In this way, any social media account or community can be turned into a digital focus group.

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Pricing

Free Trial Not Available
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

24/7 (Live rep), Business Hours, Online

Salesforce Social Studio Awards

# 16 Highly Rated Software Social Media Management Software
Q2 2022

Salesforce Social Studio Features

Show Feature Explanation

Social Media Management Features

Social Media Monitoring

Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online

Posts Scheduling

Schedules your posts beforehand to post contents timely even in your absence

Multi-User Collaboration

Allows multiple users to work on one project to ensure effective team work

Multi-Account Management

Facilitates the usage of multiple social media account for a wider reach

Customer Engagement

Enables the brand to maintain contact with their potential customers

Brand Tracking

Helps to know the position of your brand on the social media network

Auto Publishing

Publishes scheduled posts as and when they become relevant

Analytics (Social Media)

Helps you analyse performance based on reaction to posts

Content Management

Helps you to create and customize your contents to make user and SEO friendly

Salesforce Social Studio Pricing

Free Trial

Not available

Disclaimer: The pricing details were last updated on 30/06/2023 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Salesforce Social Studio Pricing