InstaContact Pricing, Reviews and Features (April 2024)

About InstaContact

InstaContact is a customer acquisition solution that allows you to convert visitors to your website into leads, calls, appointments, and meetings. InstaContact’s features include intelligent CTA buttons, as well as call back widgets, and contact form plugins. It also handles calls, emails, and messages meaning that you can immediately connect prospects with the relevant sales person to improve your contact rates, and reduce the time that your sales cycle takes. With the callback request feature, your website visitors can enter a phone number, and pick a time for your salespeople to call you back. You can also manage reminders for these callbacks. With the pop-up forms plugin, you can better engage visitors by reducing bounce and exit intent. InstaContact’s click-to-call button can help improve the conversion on your website, by more quickly connecting prospects with salespeople. InstaContact also allows your customers to schedule appointments with your salespeople even when they aren’t in the office.

Screenshots & Videos

Pricing

Free Trial Available
Starts at $49.00. Offers Free-forever plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

72%
Reviews

60%
Momentum

61%
Popularity

64%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

Online

InstaContact Features

Show Feature Explanation

Show Missing Features

CRM Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

72%

Unique Features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Advanced Automation

Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency.

Omnichannel Customer Engagement

Unified management of customer interactions across multiple channels, including web, mobile, and social media.

Predictive Analytics

Advanced analytics for predicting customer behavior and sales opportunities

IoT Integration

Leveraging Internet of Things devices for enhanced data collection and analysis

Customization

Helps to customize the system for use in industry-specific use cases

Standard Features

Customer Support

Ensures after-sales interactions with your customers and solve queries related to your products and services

Marketing Automation

Develop customer relationships, automate marketing programs and measure your marketing ROI

Call Logging

Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.

Contact Management

Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.

Real-time Data Sync

Allows to synchronize with other systems for up-to-date information across platforms

Dedicated Phone Line Integration

Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking

Customer Segmentation

Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads

Opportunity Management

Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle.

Sales Force Automation

Streamlined management of the sales cycle from lead to close

Territory Management

Helps to assign, manage sales territories and conveniently track their progress

Reporting (Analytics)

Provides insightful reports and important business metrics to track and measure the outcomes and progress.

Order Management

Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way

Collaboration Tools

Interactive tools meant to make the application highly collaborative and encourage teamwork

Lead Management

A systemized and organized way of managing all your leads and their conversation.

Quotes (Proposals)

Create effective sales proposals by generating multiple quotes per opportunity

List Management

Enables management of multiple lists and communications with them

Referral Tracking

Track and manage your referred customers.

Project Management

Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.

Lead Scoring

Lets you manage your prospective leads by scoring them on the basis of their response.

Product Catalog

Lets your sales representatives, as well as customers, view details and prices of each product.

Document Management

Ability to store and manage various information and documents in electronic format.

InstaContact Pricing

Free Trial

Available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription )

Pricing Plans

Basic Free

Free Forever, Easy to Upgrade

Install the Best Free Click To Call Button Plugin

Features

1 User
Included Websites : 1
Company Profile Page
Customer Acquisition Articles and Tips
Insta Email Support
Floating Buttons
Click To Call Button
Mobile and Browser Insta Call
Inbound Live Call
Visual Button Builder
Customized Callout Text
Click To Call Button with Logo
Button Animations
Call Routing and Forwarding
TCPA Opt In Compliance
Visitor Click Tracking
Integration with Landing Pages
WordPress Plugin

Note : For Custom Services, contact the vendor to get the detailed information

Custom Services

Website Design and Development
Digital Marketing Agency
Strategic Management Advisory

Professional $49.00 $49.00 per month

Improve Lead Generation With Multi-Channel Conversion

Features

Included Users : 2
Extra Users : $19 /month
Included Websites : 1
Includes features of Basic plan, plus
User Profile Pages
Training and Support Videos
Optin Popup Boxes and Exit Intent Popups
Inline Embedded Forms and Contact Form Replacement
Floating Side Tabs
Request and Scheduled Callback
Lead Follow Up Automation
Free International Calls
Included Callbacks : 50 /month
Extra Callbacks : $1 /call
Business Hours Availability
Out of Office and Vacation Modes
Web Message to Email, Web Message to SMS Text
Visual Popup and Form Builder
Custom Call to Action Buttons, Customized Messages
Pre-built Design Templates
Lead Phone Number Verification, and Email Address Validation
Email and SMS Notification Alerts
Agent Availability Scheduling
Multi-Agent Call Routing
Automated Responses
Phone Call Tracking, Source Tracking, Visitor Session Tracking, Website Conversion Tracking
Integration with Google Analytics, Shopify App, WIX Plugin App

Business $149.00 $149.00 per month

Accelerate and Integrate Your Customer Sales Funnel

Features

Included Users : 3
Extra Users : $29 /month
Included Websites : 5
Extra Websites : $19 /month
Includes features of Professional plan, plus
Insta Phone Support
Website Sticky Bars
Webpage Slide In Forms
Full Screen Popups
Multi-Step Qualification Forms
Included Callbacks : 200 /month
Extra Callbacks : $0.75 /call
Instant Messeger Apps
Schedule Meetings and Appointments
Multi-Step Lead Form Builder
Editable CSS Styling
Agent Skills Based Routing
Lead Qualification
Lead Optin Form Filtering and Fingerprinting
A/B Split Testing
Live Call Recording
Voice to Data Transcription
Integrations : Weebly App, InfusionSoft Integration, Integration with CRMs via Zapier

Enterprise $499.00 $499.00 per month

Get Premium Sales Optimization Solutions

Features

Included Users : 5
Extra Users : $49 /month
Included Websites : 10
Extra Websites : $29 /month
Includes features of Business plan, plus
Dedicated Account Manager
Training and Support Sessions
Business Process Optimization
Custom Sales Technology Solutions
Included Callbacks : 700 /month
Extra Callbacks : $0.50 /call
Customized IVR and Greetings
Remove InstaContact Branding
Whitelabel Insta Solutions
Speech and Voice Analytics
Integration with Call Centers, Salesforce Integration, Hubspot Integration,
Invoca Integration, Marketo Integration

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 17/09/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about InstaContact Pricing.