Home/Web Analytics Software/Hitsteps
Updated on: March 1, 2021
What is Hitsteps ?
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Hitsteps

Real-time Website Analytics and Integrated Toolbox
(49 Ratings) Write Review

Hitsteps is a great tool for businesses to boost their website performance. It acts as an all-one toolbox of handy capabilities such as Web Analytics, Live Chat, Page Analysis, and Uptime Monitor. Hitsteps Analytics functions as a powerful real-time visitor management service that enables users to monitor their visitor stream, look at how they are interacting with web pages, and the page views that they are clocking. Details about the visitors are provided such as geolocation, first visit on the website, who referred them to the website, the browser they are using, their OS and device, and more. Users are also provided with heatmaps for each page, categorized reports, real-time analytics of reports, uptime monitoring, and more. Users can understand how their visitors are performing based on the specified actions and goals, how they are being converted into paid customers, low performing page elements and buttons, etc.

Hitsteps Features Show All Features

Hitsteps Technical details

Support Online Customer Type Large Enterprises Medium Business Small Business
API NA Location / Phone Number Kuala Lumpur, Malaysia
Deployment SaaS/Web/Cloud Category Web Analytics Software

Hitsteps Pricing

Pricing ModelFreemium , Subscription
Free
Free

Features

  • Pageviews limit per month : Below 2000 per Month
  • Number of sites you can track : 1
  • Detailed Data History : 14 Days
  • Real time Tracking
  • Page Speed Meter
  • Company Profile
  • Battery Level Detection
  • Ad Block Detection
  • Live Dashboard
  • Track Downloads and External Links
  • Visitor Hostname and Organization
  • Email Reports
  • Custom data ( usernames , etc )
  • Advanced Visitor Segmentation
  • HTTPS Websites tracking
Starter
$4.99 /Month

Features

  • Pageviews limit per month : Below 10000 per Month
  • Number of sites you can track : 2
  • Detailed Data History : 30 Days
  • Includes features of Free plan, plus
  • Multi user Support
  • Live Online Support Button
  • Chat with your visitors
  • Triggers : 3
  • Number of chat agents and users : 1
Basic
$9.99 /Month

Features

  • Pageviews limit per month : Below 50000 per Month
  • Number of sites you can track : 5
  • Detailed Data History : 60 Days
  • Includes features of Starter plan, plus
  • Campaigns and goals you can track : 5
  • Triggers : 10
  • Number of chat agents and users : 3
  • Heatmap daily clicks : 2000
  • Heatmap archive : 7
PRO
$21.99 /Month

Features

  • Pageviews limit per month : Below 500000 per Month
  • Number of sites you can track : 30
  • Detailed Data History : 180 Days
  • Uptime Monitoring : 10
  • Uptime Credits (Call/SMS/Actions) : 25
  • Includes features of Basic plan, plus
  • Campaigns and goals you can track : 22
  • Triggers : 20
  • Number of chat agents and users : 10
  • Heatmap daily clicks : 6000
  • Heatmap archive : 30
Ultimate
$49.99 /Month

Features

  • Pageviews limit per month : Below 1 Million per Month
  • Number of sites you can track : 100
  • Detailed Data History : 360 Days
  • Uptime Monitoring : 25
  • Uptime Credits (Call/SMS/Actions) : 50
  • Includes features of PRO plan, plus
  • Campaigns and goals you can track : 50
  • Triggers : 45
  • Number of chat agents and users : 15
  • Heatmap daily clicks : 9000
  • Heatmap archive : Unlimited

For High-end users, contact the vendor to get the latest pricing detail.

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Disclaimer: The pricing details were last updated on 25/04/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Hitsteps FAQs

Hitsteps is Web Analytics Software. Hitsteps offers the following functionalities:

  • Heatmaps
  • Event Tracking
  • Campaign Management
  • Conversion Tracking
  • Goal Tracking
  • User Interaction Tracking
  • Time on site Tracking
  • Report Generation
  • Multiple Site Management
  • Alert Notifications

Learn more about Hitsteps features.

The pricing for Hitsteps starts at $4.99 per month. Hitsteps has 4 different plans:

  • Starter at $4.99 per month.
  • Basic at $9.99 per month.
  • PRO at $21.99 per month.
  • Ultimate at $49.99 per month.
    • Hitsteps also offers a Free Plan with limited features.

      Learn more about Hitsteps pricing.

Yes, Hitsteps offers a free plan.

Learn more about Hitsteps pricing.

No, Hitsteps does not provide API.

Ask the Community View Community

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Hitsteps Reviews

OVERALL RATING
4.3
Based on 49 Rating(s)
Rating Distribution
  • 60.7 %
  • 32.1 %
  • 3.6 %
  • 0 %
  • 3.6 %
SHARE YOUR EXPERIENCE Write a Review
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Rajeev SSource : g2crowd.com
(Reviewed on 06 October 2020)
"I used to use crazyegg but this one is far more better."

What do you like best?

This gives you live update and heat map.

What do you dislike?

Almost I liked everything I just start using I need to used more for that. It will be good if they give name of specific device like iphone 6 or iphone x.

What problems are you solving with the product? What benefits have you realized?

with live performance, I can see the quick results from where my traffic coming from and I can focus on that.

...more
Kevin JSource : g2crowd.com
(Reviewed on 28 February 2020)
"Great Service"

What do you like best?

Works great can see everything I need to about my traffic and even chat with real time users.

What do you dislike?

Love everything. I dislike nothing. Everything is well.

What problems are you solving with the product? What benefits have you realized?

Seeing traffic, seeing Marketing, seeing last visited pages, seeing heat touches for any pages, getting custom alerts.

...more
Agency in Information Technology and ServicesSource : g2crowd.com
(Reviewed on 12 November 2019)
"Hitsteps Whitelabel Web Analytics Review "

What do you like best?

I can tell what differentiates Hitsteps from other providers is their unmatched support. We have compared around 20 web analytics solutions and testify that they have all features combined from different providers.

What do you dislike?

So far we dont have any negative comment.

Recommendations to others considering the product:

Its a complete web analytics platform with an excellent support team.

What problems are you solving with the product? What benefits have you realized?

We were looking for a full feature web analutics solution and they are doing wverything we have asked.

...more
Drew SSource : g2crowd.com
(Reviewed on 25 October 2019)
"Extremely Useful!! One of the best analytics platforms I've used."

What do you like best?

There are a lot of analytic options out there but Hitsteps is by far my favorite to use for my businesses! Everything on the platform is pretty easy to use and understand. It's a platform that is packed with features but isn't cluttered ord disorganized.

What do you dislike?

Honestly, there really isn't anything I really dislike. If I had to say one thing that could be improved is maybe that ability to customize the styling to white label the dashboard for client view.

What problems are you solving with the product? What benefits have you realized?

I am really able to dial in on my visitor's habits and make tweaks to my sites to maximize sales. I am a big fan of A/B Testing so the more info I can get the better!

...more
Consultant in RestaurantsSource : g2crowd.com
(Reviewed on 03 October 2019)
"Hitsteps is truly amazing"

What do you like best?

This is much more than Google Analytics. Knowing where my traffic comes from and laid out in lay man's term helps me understand it so much and market my business much better

What do you dislike?

Wish it was free for life. I havent found anything which is dislike about it. Just wish it was nnot that expensive so small businesses like me can afford it.

Recommendations to others considering the product:

Go for it. its simply the best

What problems are you solving with the product? What benefits have you realized?

Targetting Customers, fixing bugs, reducing bounce rates on my website, Cater to my audience. and much much more

...more
Source : g2crowd.com
(Reviewed on 23 July 2019)
"Digital Analytics Tool"

What do you like best?

The tool is effective and comes with tons of features. It's makes website Analytics Easy.

What do you dislike?

Hitsteps web Analytics is very instrumental and I have nothing against it.

Recommendations to others considering the product:

The tool is great. Give it a try.

What problems are you solving with the product? What benefits have you realized?

Web Analytics is effortless with this tool.

...more
Source : g2crowd.com
(Reviewed on 09 July 2019)
"Hitsteps is Awesome"

What do you like best?

Hit steps allows you to view my traffic on multiple websites all at the same time

What do you dislike?

to be honest, I have not found anything that I do not like about Hit Steps. it does exactly what I would need from a Analytics Site. But if I had to choose something I would say the price could be lower ;-

Recommendations to others considering the product:

I highly recommend this program. It helps monitor each visitor to your site. Almost like having having a Camera on your website.

What problems are you solving with the product? What benefits have you realized?

I can see who views my sites what pages they viewed what they looked at (as in what was clicked on

...more
Reginald ESource : g2crowd.com
(Reviewed on 09 July 2019)
"Hitsteps is Awesome"

What do you like best?

Hit steps allows you to view my traffic on multiple websites all at the same time

What do you dislike?

to be honest, I have not found anything that I do not like about Hit Steps. it does exactly what I would need from a Analytics Site. But if I had to choose something I would say the price could be lower ;-)

Recommendations to others considering the product:

I highly recommend this program. It helps monitor each visitor to your site. Almost like having having a Camera on your website.

What problems are you solving with the product? What benefits have you realized?

I can see who views my sites what pages they viewed what they looked at (as in what was clicked on)

...more
Source : g2crowd.com
(Reviewed on 03 July 2019)
"Fantastic Analytic Plugin! Can't live without it."

What do you like best?

This WordPress plugin has revolutionized our website tracking and allows us to track every page on our site, who has visited the page, how long they were on the page, a heatmap of where they were focused on the page, type of device they used, operating system, browser, and how they arrived at the page. We are also extremely happy with the support we get from the developer, they are responsive, they are open to our feedback, and have done an amazing job over the last two years to continually improve the product!

What do you dislike?

Nothing that I can think of. The product runs 24 / 7 for us and the dashboard is clean and easy to read.

What problems are you solving with the product? What benefits have you realized?

See my comments in what we like best. We can are truly able to "measure the traffic" we are getting for every different marketing initiative that we have through tracking codes and dozens of other analytics. With real time reporting and custom reporting on virtually any element, we can see what's happening on our site more than ever before!

...more
Alan PSource : g2crowd.com
(Reviewed on 03 July 2019)
"Fantastic Analytic Plugin! Can't live without it."

What do you like best?

This WordPress plugin has revolutionized our website tracking and allows us to track every page on our site, who has visited the page, how long they were on the page, a heatmap of where they were focused on the page, type of device they used, operating system, browser, and how they arrived at the page. We are also extremely happy with the support we get from the developer, they are responsive, they are open to our feedback, and have done an amazing job over the last two years to continually improve the product!

What do you dislike?

Nothing that I can think of. The product runs 24 / 7 for us and the dashboard is clean and easy to read.

What problems are you solving with the product? What benefits have you realized?

See my comments in what we like best. We can are truly able to "measure the traffic" we are getting for every different marketing initiative that we have through tracking codes and dozens of other analytics. With real time reporting and custom reporting on virtually any element, we can see what's happening on our site more than ever before!

...more
Read All Reviews

Hitsteps Screenshots

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