Home/Document Management Software/DocuWare
Updated on: April 18, 2019
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DocuWare - Document Management Software : SaaSworthy.com
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DocuWare

Document management and workflow solutions
★★★★★
★★★★★
(94 Ratings) Write Review

DocuWare’s document management software delivers smart digital workflow and document control for substantial productivity gains without the need for IT resources. DocuWare is available as both an on-premises and cloud solution with feature and design parity, DocuWare not only flexes to fit your unique business processes, but the demands of your IT strategy.

DocuWare Features Show All Features

DocuWare Technical details

Support Business Hours Online Customer Type Large Enterprises Medium Business
API NA Contact New York, United States / +1 (845) 563-9045
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category Document Management Software

DocuWare Pricing

Pricing ModelQuotation Based
How much does DocuWare cost ?
DocuWare provides a custom pricing for their software.
DocuWare Custom
Custom

Features

  • Collaboration Tools
  • Compliance Tracking
  • Document Archiving
  • Document Indexing
  • Document Retention
  • Electronic Signature
  • File Recovery
  • Offline Access
  • Optical Character Recognition (OCR)

Disclaimer: The pricing details were last updated on 15/04/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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DocuWare Reviews

OVERALL RATING
4.3
Based on 94 Rating(s)
Rating Distribution
  • 77
  • 8
  • 3
  • 6
  • 0
SHARE YOUR EXPERIENCE Write a Review
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Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 14 April 2019)
"Effective document management solution"

What do you like best?

DocuWare has mobile applications for both Android and iOS that ensures I can access the platform from anywhere, anytime and from any device.

It eliminates the human errors that would arise from data entry.

When connecting to a scanning device it is able to capture scanned documents.

What do you dislike?

The management dashboard for DocuWare need some improvement in the user interface.

Recommendations to others considering the product

DocuWare is an effective data capture and document management solution.

What business problems are you solving with the product? What benefits have you realized?

We use DocuWare to capture data from various sources, process and manage business information.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 14 April 2019)
"Using DocuWare for Documents management and workflows Automation."

What do you like best?

This software automates workflows and processes with alot of speed and simplicity thus it's less time consuming.

Removes manual and tedious tasks for team member hence they are able to put more focus on projects to yield high productivity and profits.

Making changes on documents and workflows is more easier with DocuWare.

I enjoy working with the drop and drag functionality of this software.

Documents management is made much simpler by DocuWare.

What do you dislike?

I dislike the way the pricing models of this software isn't indicated on their website compared to it's competitor who publishes their pricing plans on their websites.

Recommendations to others considering the product

Would recommend it for ECM and EDM.

What business problems are you solving with the product? What benefits have you realized?

We solves the problems of document management and workflows automation using DocuWare to bring efficiency and productivity within our organization.

Easy to manage contents within our organization.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 12 April 2019)
"Scalable document management and workflow automation software"

What do you like best?

It is easy and fast to learn how to use DocuWare.

To connect with our existing systems using the out of the box intergration is quick and easy with DocuWare.

It is scalable and cost effective document management software.

What do you dislike?

The sharing feature could be improved to make it more easier and fast.More integrations with third party applications is required.

Recommendations to others considering the product

DocuWare is avaialble on mobile devices and lets your team handle projects even when on the go at anytime as it keeps updating the status of each task.

What business problems are you solving with the product? What benefits have you realized?

We were able to keep our team productive at all times and the software automated all our work process by eliminating the need of re-entering data manually across all departments.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 06 April 2019)
"Document Management in the cloud is made easy by DocuWare "

What do you like best?

What i like most about DocuWare is ease of accessibility via any web-enabled device.

I also like how DocuWare allows me to automate indexing data on docs.

Finally, integration with external platforms allows me to add docs from a main system or search on this app.

What do you dislike?

Sometimes it is hard to login to DocuWare where it takes long before loading.

Recommendations to others considering the product

To try DocuWare if they want to use ECM features from one place.

What business problems are you solving with the product? What benefits have you realized?

DocuWare has eliminated paperwork in our corporation since with DocuWare it is super easy to submit docs to our office from clients and colleagues from different departments.

...more
courtney k.Source : capterra.com
★★★★★
★★★★★
(Reviewed on 05 April 2019)
Docuware

Pros: Docuware is easy to use, reporting is easy to generate and the service is always very prompt.

Cons: Once a file is archived, you cannot (in my experience) delete it out of the system if needed. It would be ideal if you could edit the documents in the inbox (add or rotate pages) however once the documents are uploaded they remain "as is". Also, I have done this many times and hit the save button too fast and then had to go back and find the file to re-name or enter because a field was not complete- in the system lets you save blank fields, so just be careful!

Overall: Overall experience has been good, its saves our files which is what we need. I would give the software a 10 if it had a few more tools/options to modify and save the files.

Vendor Response

by DocuWare on April 09, 2019

Thank you so much for taking the time to review DocuWare. We're happy to hear that you appreciate how user-friendly the software is ¿ ease of use is an important focus for us. Your ability to delete archived documents is linked to the permissions you¿ve been given. Permission to delete documents is granted on a limited basis to reduce the chance that documents will be deleted in error. You can ask your DocuWare administrator for permission to delete documents. If you have other concerns, please reach out to us at customer.feedback@docuware.com.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 04 April 2019)
"Enterprise Content Management is made easy by DocuWare"

What do you like best?

What I like is that DocuWare is accessible in the cloud via any web-enabled device.

DocuWare has great mobility support that makes it easy for me to access company docs via my smartphone from anywhere there's cloud computing.

The free trial allocated by the vendor is another thing that I like most about DocuWare since it enabled me to make an informed decision.

DocuWare kinetic solutions has replaced paper-based error-prone workflow with fast and reliable automated processes

What do you dislike?

That it's a bit hard to customize DocuWare during the initial setup.

Recommendations to others considering the product

I would highly recommend DocuWare for Enterprise Content Management.

What business problems are you solving with the product? What benefits have you realized?

Document management

Wirkflow automation

Invoice processing

Employee management.

Enterprise Content Management

...more
Verified ReviewerSource : capterra.com
★★★★★
★★★★★
(Reviewed on 27 March 2019)
DocuWare Review

Pros: I like that it gives me a preview of the files before I open them. I also like that it stores everything in color and that I can store multiple things at once. It works well at keeping things neat and is simple to use.

Cons: The search function is not very good. In order to get results when performing a search you have to search the name of the document exactly as it was recorded. This can be difficult when looking for something that you stored months ago.

Vendor Response

by DocuWare on March 28, 2019

Thank you for taking the time to review DocuWare. We want to help you get the most out of your DocuWare system. We can work with you to help you fine-tune your searches. With DocuWare you can search by date, type of document, keyword and any other parameters you set up. Please reach out to us at customer.feedback@docuware.com. We would appreciate the opportunity to improve your experience with our solution.

...more
Verified ReviewerSource : capterra.com
★★★★★
★★★★★
(Reviewed on 26 March 2019)
Great for Automating your Document Managment

Pros: We use this to manage incoming invoices to automatically link it with our inventory managment solution

Cons: Steep learning curve. But other than that, it is great.

Vendor Response

by DocuWare on March 27, 2019

Thank you so much for taking the time to review DocuWare. We're happy to hear that integration with your inventory management solution brought new efficiencies to your invoice management process. If you are interested in ongoing administrator or end-user training, members of your team can participate in in-depth classroom training at our New Windsor, New York headquarters. They can also access FAQs which are found in the Support section of our website. The FAQs cover key subjects including ¿How do I¿ guides and solutions for common issues. The DocuWare Community forum is another valuable resource. If we can be of assistance, please reach out to us at customer.feedback@docuware.com

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 07 March 2019)
"Saves so much paper!"

What do you like best?

It has really helped our company reduce on paper cost and filing papers in general. It’s convenient also due to the many features of storing documents.

What do you dislike?

There’s nothing to dislike about Docuware.

What business problems are you solving with the product? What benefits have you realized?

Less paper cost. Easy storage.

...more
Mahmoud A.Source : capterra.com
★★★★★
★★★★★
(Reviewed on 05 February 2019)
Document Management and workflows

Pros: It's ability to built workflows for the document (approvals, verifications, reminders....) these workflows can be visually seen on the document (stamps, annotation, comments...) . This is very customizable for each business based o their requirements.

Also the ability of Docuware to integrate with DB's is amazing and to pull and push data based on your configuration

Cons: I wish their configuration is centralized in one area. And I see they are in this process now

Vendor Response

by DocuWare on February 27, 2019

Thank you so much for your review. It's great to hear that DocuWare Workflow is performing so well in your organization and that you're benefiting from DocuWare's powerful integration capabilities. As you've noticed, we are in the process of centralizing our administrator configuration functionality. The project will be completed soon. If we can be of further assistance, please reach out to us at customer.feedback@docuware.com.

...more
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Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com