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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

M-Files logo
Document Management Software

4.3 941 user ratings

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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

DocuWare logo
Document Management Software

4.4 329 user ratings

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Overview

Description M-Files is a platform that offers a variety of features that help businesses take care of their content and documents so that employees can concentrate on more value-adding tasks. It improves efficiency by changing the way paper documents are stored by transforming them into searchable PDF documents. It helps organize content with metadata where information is put in context, so that information can be searched and found easily using different criteria. The platform allows users to search for information in any system or repository without any problem. Information can be found, accessed, and managed in one view. Users can access content anytime, anywhere with any device even in offline mode. It enables users to easily share the documents with anyone and also add workflows to automate business processes. M-Files allows users to configure the platform and use templates to support general use cases and also comply with laws and regulations. Read more DocuWare allows users to secure and digitize their information to flow effortlessly between their decision-makers at any time, from anywhere, and from any device. The tool negates wasted time and uncertainty from users' processes, making them free to focus on the work that drives productivity and profit. DocuWare is perfect for distributed and remote teams that need to operate at full productivity. It also has an invoice processing feature which lets users break free from data entry and paper-based systems; it automatically processes all incoming invoices with its cloud solution. DocuWare Process Planner is an easy-to-use tool to map the processes commonly used in businesses. It lets them draw fast, collaborate in real-time, and export easily. DocuWare lets users centralize, organize, and secure their employee records and improve processes from recruiting to annual reviews to talent management. It also centralizes and organizes brochures, presentations, white papers, battle cards, and templates. Read more
Pricing Options
  • Free Trial Not Available
  • M-Files Offers Custom plan.
  • Free Trial Not Available
  • DocuWare Offers Custom plan.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    95%
  • Momentum
    64%
  • Popularity
    88%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    89%
  • Momentum
    72%
  • Popularity
    87%
SaaSworthy Awards
Not Available
# 1 Most Worthy # 2 Fastest Growing

Features

Total Features
12 Features
12 Features
Common Features for All
    Collaboration Tools Interactive tools meant to make the application highly collaborative and encourage teamwork
    Compliance Tracking Helps in tracking and monitoring and auditing all the regulatory compliance requirements
    Document Archiving Helps in storing documents which have become obsolete but is important as historical data
    Document Assembly Helps in creating a document on an automated basis
    Document Indexing Allows tagging documents with separate search-friendly terms to make them easily accessible.
    Document Retention Helps in deleting automatically confidential files at a certain point of time, transfer file to new folders or to specified people to avoid misuse of vital information
    File Recovery Helps in recovering lost, inaccessible, damaged or deleted files from a hard drive or disk
    File Type Conversion Helps in converting one file type into another without compromising the data quality and visibility
    Offline Access Allows users to access files and documents in offline mode
    Optical Character Recognition (OCR) Helps in converting scanned paper documents into editable files
    Version Control It gives the team the ability to recall specific versions of a document, code, content, file, or folder that records changes over time.
    e-Signature Electronic Signatures help users to sign their digital documents remotely
  • + 9 More - Show Less
    • Collaboration Tools Interactive tools meant to make the application highly collaborative and encourage teamwork
      Compliance Tracking Helps in tracking and monitoring and auditing all the regulatory compliance requirements
      Document Archiving Helps in storing documents which have become obsolete but is important as historical data
      Document Assembly Helps in creating a document on an automated basis
      Document Indexing Allows tagging documents with separate search-friendly terms to make them easily accessible.
      Document Retention Helps in deleting automatically confidential files at a certain point of time, transfer file to new folders or to specified people to avoid misuse of vital information
      File Recovery Helps in recovering lost, inaccessible, damaged or deleted files from a hard drive or disk
      File Type Conversion Helps in converting one file type into another without compromising the data quality and visibility
      Offline Access Allows users to access files and documents in offline mode
      Optical Character Recognition (OCR) Helps in converting scanned paper documents into editable files
      Version Control It gives the team the ability to recall specific versions of a document, code, content, file, or folder that records changes over time.
      e-Signature Electronic Signatures help users to sign their digital documents remotely
  • + 9 More - Show Less
  • Technical Details

    Organization Types Supported
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4.3/5 941 user ratings
    4.4/5 329 user ratings
    Ratings Distribution
    • Excellent

      43.2%
    • Very Good

      43.5%
    • Average

      9.1%
    • Poor

      3.4%
    • Terrible

      0.8%
    • Excellent

      63%
    • Very Good

      28.2%
    • Average

      2.1%
    • Poor

      1.6%
    • Terrible

      5.1%
    Review Summary

    Users appreciate M-Files' user-friendly interface, ease of use, and robust features for document management and collaboration. Its integration capabilities, metadata management, version control, and security features are highly praised. Additionally, users find its customer support responsive and knowledgeable. However, some users have reported occasional issues with performance, bugs, and the learning curve associated with its advanced features. Overall, M-Files is a well-received document management solution valued for its user-centric design, comprehensive capabilities, and positive customer experiences.

    Overall, DocWare receives positive feedback from users, emphasizing its flexibility, customization options, and robust document management capabilities. It excels in providing secure access controls and seamless integration with various systems. However, some users mention occasional performance issues and a steep learning curve, suggesting the need for improved user-friendliness and onboarding resources.

    Pros & Cons
    • User-friendly interface and ease of use
    • Robust features for document management and collaboration
    • Highly praised integration capabilities, metadata management, version control, and security features
    • Responsive and knowledgeable customer support
    • Occasional issues with performance and bugs
    • Learning curve associated with advanced features
    • Flexibility and customization options
    • Robust document management capabilities
    • Secure access controls and seamless integration with various systems
    • Occasional performance issues
    • Steep learning curve
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • M-Files Offers Custom plan.
    • Free Trial Not Available
    • DocuWare Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Standard Custom

    Professional Custom

    Enterprise Custom

    DocuWare Cloud Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Alternatives

     

    Screenshots & Videos

    Screenshots Not Available Stamps
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    Videos Video Thumbnail
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    Vendor information

    Company Details Located in: Plano, Texas Located in: New Windsor, New York Founded in: 1988
    Contact Details

    +1 800-224-4074

    https://www.m-files.com/

    +1 845-563-9045

    https://start.docuware.com

    Social Media Handles

    FAQs

    What are the key differences between M-Files and DocuWare?

    M-Files focuses on intelligent information management, while DocuWare emphasizes document security and digitization.

    What are the alternative products to M-Files?

    The top alternatives to M-Files are Laserfiche, DocuWare, OpenText ECM, OpenText Documentum, and docMgt.

    Which SaaS products can DocuWare integrate with?

    DocuWare integrates with Microsoft Excel, SYSPRO, Microsoft SharePoint, Microsoft Azure, Quickbooks, Chorus, NetSuite, and Xero.

    Which product is better for remote teams?

    DocuWare is well-suited for distributed and remote teams, enabling seamless collaboration and document access from anywhere.

    How do the collaboration features of these products differ?

    M-Files offers real-time collaboration with inline commenting and version control, while DocuWare provides centralized document storage and secure access controls.

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