The SYSPRO ERP system computerizes and amalgamates core business processes such as taking orders from the customers, setting up operations, and keeping stock records and other important financial data. They help with the management process of overall business performance providing aptitude, visibility, analytics, and effectiveness across all connected sectors. With SYSPRO Enterprise Resource Planning (ERP) you achieve a full view of all business activities running under you, including finances, warehouses, inventory and stock management, analyzing your supply and demand chain and various other business operations. The client gets services such as consulting services for ERP, Implementation for ERP solutions, Education and Training in the related field, SYSPRO Digital Credentials, online ERP training, and Managed Cloud Services. They have the ability to innovate based on market scenarios. They have the focus on a faster time-to-value approach and provide that last-mile functionality to promote the success of your business holdings. They always put the exclusive needs of each and every customer at the forefront and frame solutions from a number of different perspectives.
| Support | Business Hours Online | Customer Type | Large Enterprises Medium Business Small Business |
| API | Location / Phone Number | Sunninghill, South Africa / +27 11 461 1000 | |
| Deployment | SaaS/Web/Cloud Mobile - Android | Category | ERP Software |
Disclaimer: The pricing details were last updated on 23/08/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Learn more about SYSPRO pricing.
SYSPRO is ERP Software. SYSPRO offers the following functionalities:
Learn more about SYSPRO features.
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Yes, SYSPRO provides API.
What do you like best?
It is a complete solution for manufacturing from start to finish. From purchasing to sale, the various modules are fully integrated for seamless processing and movement of our raw material, wip, and finished products that mirrors how we actually manufacture out on the plant floor. SysPro handles serial #'s and lot #'s like a pro, providing the historical tracking we need. The accounting modules are just as integrated with each other and the manufacturing related modules, making it a fully robust financial software too.
What do you dislike?The products we manufacture have seasonality to them and require being manufactured weeks to months in advance of their respective "selling season" in order to meet the demand. Currently, SysPro's MRP modules and production scheduling modules do not handle this scenario well at all. We make use of certain functions within MRP but cannot fully implement it and rely on it as we would like.
What problems are you solving with the product? What benefits have you realized?Recently we just activated the Quotations module in SysPro, allowing us to move the customer quote generations from Excel templates. This has allowed us to streamline the whole quote to sales order cycle. It eliminated a completely manual intensive set of tasks and took it to almost a complete click-n-choose process where the quote is generated in just a few minutes, not several, and creation of a sales order takes just a couple clicks. We can now crank out more quotes per day with the same staff, especially in peek selling times.
What do you like best?
The Syspro product is very intuitive and easy to use. We are in the middle of an Implementation. I have used the product at two other companies with win win success.
What do you dislike?Nothing honestly. I absolutely love the product.
Recommendations to others considering the product:Contact Syspro directly or contact a great Var such as Syllogist and get started today.
What problems are you solving with the product? What benefits have you realized?Moving away from a very complicated and overly complex Epicor system.
What do you like best?
I like the functionality and basic ease of use with the product.
What do you dislike?Sometimes when you looking for certain items the help menu has older documentation, but still easy to navigate.
Recommendations to others considering the product:If you are looking for overall reliability and ease of use you will love this product.
What problems are you solving with the product? What benefits have you realized?MRP and EDI
What do you like best?
Most modules look the same and are customized the same. This makes it easy for users to navigate a variety of modules. This also helps administrators customize the software because each module gets customized the same way.
What do you dislike?There are almost too many ways to customize the software. This software has been designed to handle workflow and business practices of many types of companies in many industries. As a result it can be easily customized to fit your needs. Unfortunately because it can be used in so many different ways, there are a lot of visible fields and settings that aren't relevant to every industry. It can take a lot of time to go through and clean up every window the users see so that they don't get lost. This is the same with the security settings. While parts of the security settings are grouped, it can take a lot of time to select which programs operators can access among other controls you have over operators.
What problems are you solving with the product? What benefits have you realized?Our previous business software (Sage Business Vision) did not have anywhere near the same inventory management and work order capabilities. After switching to SYSPRO, we've had better visibility of where our inventory is and more functionality in creating work orders and jobs. Visibility on the reporting side has helped us improve our internal procedures to better plan for the future.
PROS & CONS
What are the best aspects of this product?
What we like about SysPro are its customizability and flexibility. It allows us to modify its formats and fields and even offers great functionalities like the ones available in expensive ERP products. It offers a plethora of features such as work order tracking and financial management, which we also added to the current modules. It also helps make the process of transmitting invoices and strengthening our customer services a lot easier. All modules are adaptable to our changing business needs. The user discussion even keeps me in the loop about what’s new on SysPro.
What aspects are problematic or could work better?
Advancing to the software’s latest release is very time-consuming and tedious. Some features, setup, and installation take much time and effort.
What specific problems in your company were solved by this product?
Our batch production is more in tune with seasonal sales and inventory. It's not perfect, but we're able to lower producer surplus and keep the production line busy and efficient. We get visibility by quickly pulling and mashing datasets on a spreadsheet to forecast production load.
Are you a current user of this product?
Yes
What do you like best?
We appreciate the ability to customize screens and layout, and in the same regard, the screens in the different modules all function similarly. This makes it easier to train users and to learn new modules.
What do you dislike?My least favorite thing about Syspro is how the main screen will not stay in the background. I often have Excel open, but when I click back in module window, Excel is hidden behind the main window. On a larger scale - we are unable to price by warehouse so we have to maintain customer pricing manually (thus the need for Excel).
Recommendations to others considering the product:Find a good, trustworthy reseller for guidance, or make sure you develop a relationship with SYSPRO support. Not all answers can be found in help menus or through documentation...somethings, you just have to know.
What problems are you solving with the product? What benefits have you realized?G/L account reconciliation is much faster and more accurate than our previous system. Love the xml financial statements
PROS & CONS
What are the best aspects of this product?
Syspro is a great software! First of all, it's display is clean and easy to navigate through. This makes the processes quite easy to work with. In the rare chances that I'd run into issues, representatives from their company were able to walk me through the solution quite painlessly. It is packed with tools to that are actually helpful in the manufacturing sector of my company as well. From keeping track of orders and costs of production, to creating workflow calendars, and all the way to shipment, Syspro provides the complete support that one would look for in an ERP. Me and my bosses couldn't be any happier with this tool.
What aspects are problematic or could work better?
You'd need to sit through the planning of implementing this system, which can be a time-consuming and tedious. As in the case of most ERPs, you'd need to take the time to strategize how best to maximize this software.
What specific problems in your company were solved by this product?
It has helped us consolidate and disseminate information across multiple operations in different locations. With its multilingual capabilities, it is easy for us to work with our counterparts in other areas.
Are you a current user of this product?
No
PROS & CONS
What are the best aspects of this product?
I have to admit that there's not a lot of mid-market ERP solutions that can beat Syspro. One of its strengths that we appreciate is that it doesn't claim to be the single solution to a number of problems, but that it can bring together and integrate different solutions to solve those problems. I was able to give front-facing people in the company information about the backend since its API allowed for a Salesforce integration. So, we get to consolidate our customer data with transactions, campaigns and deals, which helps us a great deal in forecasting margins and budget. The good thing about it is I didn't have to learn code to make those integrations either, so I had more time to do other tasks.
What aspects are problematic or could work better?
Users who are checking if Syspro is a good fit for them might find its different integrations a little daunting, especially since they aren't embedded in the main product and don't necessarily follow Syspro's standard interface.
What specific problems in your company were solved by this product?
Syspro has been able to provide a number of solutions to a number of problems. With Syspro, our clients have found it easier to come to decisions since they now have improved access to information. Their operations have also become more efficient.
Are you a current user of this product?
No
PROS & CONS
What are the best aspects of this product?
Syspro gave me a lot of flexibility when it came to setting up my profile and its layout. I had a say in the information presented in the reports too, regardless of whether I would generate a standard or custom one. Either way, I'd always get thorough and extensive insight from them that had plenty of room for modification.
What aspects are problematic or could work better?
I had a few minor setbacks when I was setting up my account. First, the layout kept on resetting. Then, I found that I could only register a single email adress when setting up my profile. I suggest they allow for different addresses based on your role as either a buyer, owner, etc. It took me a while to fully grasp certain capabilities of the software in terms of handling larger inventories too.
What specific problems in your company were solved by this product?
There is a noticeable ease in the handling of my company's inventory now. There have been less back orders with SYSPRO staying on top of stocked units and ordering. Not to mention, reports
are much easier to generate now. Switching to SYSPRO was definitely a welcome upgrade.
Are you a current user of this product?
No
What do you like best?
Multiple window open makes referencing back easy
What do you dislike?None applicable at this time..............
What problems are you solving with the product? What benefits have you realized?Easy reports..concise easy to read
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