An ERP Solution to improve sales and services. It allows to plan, execute, and control production. A streamlined supply chain, financials, inventory is maintained to enhance productivity. A cloud-based ERP solution is available with integrated APIs to create interactions, data, and messages. A customer engagement platform to foster workforce and daily operations. The safe and secure environment used worldwide by companies.
| Support | Business Hours Online | Customer Type | Large Enterprises Medium Business Small Business |
| API | Location / Phone Number | Sunninghill, South Africa / +27 11 461 1000 | |
| Deployment | SaaS/Web/Cloud Mobile - Android | Category | ERP Software |
Disclaimer: The pricing details were last updated on 23/08/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
SYSPRO is ERP Software. SYSPRO offers the following functionalities:
Learn more about SYSPRO features.
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Yes, SYSPRO provides API.
What are the best aspects of this product?
What we like about SysPro are its customizability and flexibility. It allows us to modify its formats and fields and even offers great functionalities like the ones available in expensive ERP products. It offers a plethora of features such as work order tracking and financial management, which we also added to the current modules. It also helps make the process of transmitting invoices and strengthening our customer services a lot easier. All modules are adaptable to our changing business needs. The user discussion even keeps me in the loop about what’s new on SysPro.
What aspects are problematic or could work better?
Advancing to the software’s latest release is very time-consuming and tedious. Some features, setup, and installation take much time and effort.
What specific problems in your company were solved by this product?
Our batch production is more in tune with seasonal sales and inventory. It's not perfect, but we're able to lower producer surplus and keep the production line busy and efficient. We get visibility by quickly pulling and mashing datasets on a spreadsheet to forecast production load.
Are you a current user of this product?
Yes
We appreciate the ability to customize screens and layout, and in the same regard, the screens in the different modules all function similarly. This makes it easier to train users and to learn new modules.
My least favorite thing about Syspro is how the main screen will not stay in the background. I often have Excel open, but when I click back in module window, Excel is hidden behind the main window. On a larger scale - we are unable to price by warehouse so we have to maintain customer pricing manually (thus the need for Excel).
Find a good, trustworthy reseller for guidance, or make sure you develop a relationship with SYSPRO support. Not all answers can be found in help menus or through documentation...somethings, you just have to know.
G/L account reconciliation is much faster and more accurate than our previous system. Love the xml financial statements
What are the best aspects of this product?
Syspro is a great software! First of all, it's display is clean and easy to navigate through. This makes the processes quite easy to work with. In the rare chances that I'd run into issues, representatives from their company were able to walk me through the solution quite painlessly. It is packed with tools to that are actually helpful in the manufacturing sector of my company as well. From keeping track of orders and costs of production, to creating workflow calendars, and all the way to shipment, Syspro provides the complete support that one would look for in an ERP. Me and my bosses couldn't be any happier with this tool.
What aspects are problematic or could work better?
You'd need to sit through the planning of implementing this system, which can be a time-consuming and tedious. As in the case of most ERPs, you'd need to take the time to strategize how best to maximize this software.
What specific problems in your company were solved by this product?
It has helped us consolidate and disseminate information across multiple operations in different locations. With its multilingual capabilities, it is easy for us to work with our counterparts in other areas.
Are you a current user of this product?
No
What are the best aspects of this product?
I have to admit that there's not a lot of mid-market ERP solutions that can beat Syspro. One of its strengths that we appreciate is that it doesn't claim to be the single solution to a number of problems, but that it can bring together and integrate different solutions to solve those problems. I was able to give front-facing people in the company information about the backend since its API allowed for a Salesforce integration. So, we get to consolidate our customer data with transactions, campaigns and deals, which helps us a great deal in forecasting margins and budget. The good thing about it is I didn't have to learn code to make those integrations either, so I had more time to do other tasks.
What aspects are problematic or could work better?
Users who are checking if Syspro is a good fit for them might find its different integrations a little daunting, especially since they aren't embedded in the main product and don't necessarily follow Syspro's standard interface.
What specific problems in your company were solved by this product?
Syspro has been able to provide a number of solutions to a number of problems. With Syspro, our clients have found it easier to come to decisions since they now have improved access to information. Their operations have also become more efficient.
Are you a current user of this product?
No
What are the best aspects of this product?
Syspro gave me a lot of flexibility when it came to setting up my profile and its layout. I had a say in the information presented in the reports too, regardless of whether I would generate a standard or custom one. Either way, I'd always get thorough and extensive insight from them that had plenty of room for modification.
What aspects are problematic or could work better?
I had a few minor setbacks when I was setting up my account. First, the layout kept on resetting. Then, I found that I could only register a single email adress when setting up my profile. I suggest they allow for different addresses based on your role as either a buyer, owner, etc. It took me a while to fully grasp certain capabilities of the software in terms of handling larger inventories too.
What specific problems in your company were solved by this product?
There is a noticeable ease in the handling of my company's inventory now. There have been less back orders with SYSPRO staying on top of stocked units and ordering. Not to mention, reports
are much easier to generate now. Switching to SYSPRO was definitely a welcome upgrade.
Are you a current user of this product?
No
Multiple window open makes referencing back easy
None applicable at this time..............
Easy reports..concise easy to read
What are the best aspects of this product?
Syspro is just what my company needs. It allows us to manipulate its environment in a way that serves us best. Plus, it allows us to call the shots when it comes to the implementation of this program while still providing top-notch customer support in case we run into a few snags. My favorite feature, however, remains to be the generation of quality and customizable reports. It really gives the company valuable insight that we can actually build our plans of action from.
What aspects are problematic or could work better?
Admittedly, screens do have a tendency to stick when using this tool. Lag time can be quite frustrating and I've called up their company quite a few times to ask them to exit me from pages that I find myself stuck in.
What specific problems in your company were solved by this product?
I can't praise their reporting enough. It has helped us allocate our resources well, monetary and otherwise.
Are you a current user of this product?
Yes
What are the best aspects of this product?
I like how the modules lend visual consistency but are customizable at the same time, it brings a sense of unity to the whole interface. The uniformity of customizing the software is a big help for us company administrators. Another thing that I like in this software is that you can lift and shift your process from your sales-to-accounting to your purchasing-to-accounting process with just a few tweaks in the configuration which saves us time and workload.
What aspects are problematic or could work better?
It is understandable that one of the program's advantage is its flexibility to cater to different types of business operations and workflow but it is also a double-edge sword as the interface is also loaded with unnecessary settings and other options, it would take time in the beginning to clear things up .This problems also applies to their security settings if you need to calibrate the controls for accessing your data.
What specific problems in your company were solved by this product?
Switching to SYSPRO from the previous software was a good decision for our company, it’s a farcry from the earlier inventory sytems we had. Its functionality and transparency in the inventory makes communication easier for both parties. Lastly, the easy customization of modules is really something, as you can apply the same structure to your modules bypassing the cumbersome process to help you focus on other tasks.
Are you a current user of this product?
Yes
Syspro is a full featured ERP system that gives an incredible value to those looking to run their business efficiently. The platform is extremely configurable and very easy to customize. The platform has been wonderfully stable for us over the years.
There are so many options, my only dislike is that I have not mastered them all yet :)
Being able to send custom reports on a schedule has been extremely beneficial to us. Our work processes continually improve using new features Syspro has introduced over the years. We are able to focus more on selling our product because of it.
Syspro is highly customizable and has an extensive network of partners. Every feature need has been met either by Syspro ERP or a third party provider. Third party integration is also seamless.
UI settings don't stay with the user's login. When logging on to different devices, fields and panes are often in a different place than the user is used to. This requires more time to transact and look information up.
Inventory management and job costing.
