Home/Document Management Software/Laserfiche
Updated on: September 25, 2021

What is Laserfiche ?

Laserfiche - Document Management Software
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98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Laserfiche

Smart Data Management Tool
(399 Ratings) Write Review

Laserfiche is a Smart Data Management Software that helps businesses to capture, secure, and organize business-critical documents digitally at one place. The tool enables businesses to set up AI powered workflows, e-forms, and analytics dashboard to eliminate manual interventions. Laserfiche supports ECM integration that allows businesses to easily integrate it with existing applications enabling robotic automation to eliminate repetitive tasks. It can also work with Microsoft Office 365 applications smoothly. The tool enables businesses to set up guidelines for organizing, accessing, and using available documents and ensure that the same are followed, ensuring compliance and business continuity. Its secure document management tool allows users to protect sensitive content, enable compliance, and ensure that records' integrity is intact. Laserfiche is designed to suit multiple industries like healthcare, Law enforcement, Insurance, Commercial, etc. Its cloud integration allows users to access all documents remotely, even while working from home, thus ensuring business continuity.

Laserfiche Features Show All Features

Laserfiche Technical details

Support 24/7 (Live rep) Online Customer Type Large Enterprises Medium Business Small Business
API NA Location / Phone Number Long Beach, California / +1 800 985 8533
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Category Document Management Software

Laserfiche Pricing

Pricing ModelQuotation Based
Laserfiche
Custom

Features

  • Commercial Banking and Credit Unions
  • Corporations
  • Federal Government
  • Healthcare
  • Insurance
  • K-12 Education
  • Law Enforcement

Disclaimer: The pricing details were last updated on 01/02/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Laserfiche pricing.

Laserfiche FAQs

Laserfiche is Document Management Software. Laserfiche offers the following functionalities:

  • Version Control
  • Collaboration Tools
  • Compliance Tracking
  • Document Archiving
  • Document Indexing
  • Document Retention
  • e-Signature
  • File Recovery
  • File Type Conversion
  • Offline Access
  • Optical Character Recognition (OCR)

Learn more about Laserfiche features.

No, Laserfiche does not provide API.

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Laserfiche Reviews

OVERALL RATING
4.6
Based on 399 Rating(s)
Rating Distribution
  • 75.3 %
  • 21.1 %
  • 2.2 %
  • 0 %
  • 1.1 %
SHARE YOUR EXPERIENCE Write a Review
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User in Government Relations
User in Government RelationsSource : g2crowd.com
(Reviewed on 09 September 2020) "Great product!"

What do you like best?

Automated workflows, quick access and easy to use!

What do you dislike?

That every user has to have a license to be able to process workflows.

What problems are you solving with the product? What benefits have you realized?

Paperless workflows, automating processes and making the work world easier!

...more
Shannon F
Shannon FSource : g2crowd.com
(Reviewed on 19 August 2020) "Laserfiche Business Processes"

What do you like best?

Laserfiche makes automation of business processes straightforward and effective. Laserfiche Forms is intuitive and easy to use. Combined with Laserfiche Workflow, you're using a powerful tool. We also use Workflow on its own and it has improved efficiency and accuracy. We use several products that are very useful, including Quick Fields and Import Agent. We recently started using Laserfiche as a public portal for citizens to find information.

What do you dislike?

The price point is a little high for local government and the products are not all bundled. Organizations with a lot of users will spend more for licenses.

What problems are you solving with the product? What benefits have you realized?

Initially, document storage was a big problem and Laserfiche has greatly reduced the need for physical space. This also eliminated the need for employees to take time to physically look for files and eliminated misplaced files. It has become much more than that - integration with third party apps and improved workflow, for example.

...more
Administrator in Utilities
Administrator in UtilitiesSource : g2crowd.com
(Reviewed on 19 August 2020) "The best document repository ever"

What do you like best?

Laserfiche has given our company the ability to go paperless by giving the ability to upload PDF files using Forms which gets processed by the Admin. This has given the ability to reduce errors by forcing the end user to select "drop down" fields that allows a uniform metadata search for all users. It has also given the power of making changes when needed to already processed documents with ease. When vendors name changes, pages need to be added or removed, these functions can be done with no trouble whats-so-ever. The end users have also found the searchability of Laserfiche is top notch.

What do you dislike?

There has been really nothing that I've found that I do not like from Laserfiche. From past document repositories, Laserfiche is top notch!

Recommendations to others considering the product:

If you are looking for something that is user friendly, Laserfiche is the way to go. Not only for the end user, but the admin piece is so easy to understand and work with. The possibilities are endless.

What problems are you solving with the product? What benefits have you realized?

The one main item that we solved with Laserfiche is OCR processing when the document is accepted into the repository. This has given the end user the ability to search for documents that they were unable to do before. Security has also been a great feature with Laserfiche by allowing only certain groups view the documents they are only responsible for. This has been a great selling feature throughout our organization. Another item that has helped has been the electronic Forms portal. This has given the ability for end users to upload documents that they need to have uploaded into Laserfiche by filling out a form that allows reduced errors and proper document filing with little waiting time to view their document in Laserfiche.

...more
Laura G
Laura GSource : g2crowd.com
(Reviewed on 19 August 2020) "Versatile Product and Easy for Users"

What do you like best?

Laserfiche is a very robust system. We can modify all features to work for what our company needs. It is easy to use, and allows for exact matches items needed.

What do you dislike?

I have not found anything that I cannot get help with if needed.

Recommendations to others considering the product:

When considering Laserfiche, ensure you have every department present. Have department heads bring their biggest challenges, bring items they feel take a long time, not secure enough, or any other items they can think of. Ask question on if there are solutions to your issues. The more ideas you bring, the more you will find you can streamline.

What problems are you solving with the product? What benefits have you realized?

We are a nationwide company, and have locations in many different locations. We need fast and accurate information, and cannot always have people in one location for training. Laserfiche allows us to all work in different locations, and end up with the say type of outcome that is expected.

As with every company, we also like to not do things over and over again. With Laserfiche, we can remove many manual processes, and repetitive steps.

...more
User in Government Administration
User in Government AdministrationSource : g2crowd.com
(Reviewed on 07 August 2020) "Laserfiche Review"

What do you like best?

It's functionality is amazing. We have been using it for several years, starting with document management and moving into forms and workflows.

What do you dislike?

I haven't found anything that I dislike.

What problems are you solving with the product? What benefits have you realized?

Transitioning many of our business processes has cut down on time needed for the processes to be completed.

...more
Beth L
Beth LSource : g2crowd.com
(Reviewed on 04 August 2020) "Laserfiche is a tool to create solutions"

What do you like best?

Big solution, has a lot of great features

What do you dislike?

It isn't as robust as I need. Often times i have a great idea for form or workflow and hit the wall as far as laserfiche missing activities

Recommendations to others considering the product:

Laserfiche is a robust tool for building solutions.

What problems are you solving with the product? What benefits have you realized?

I have been able to create reports from erp data and automate the regular distribution. The process was workflow and easy. We have created 30+ forms that are valuable to save time in our organization.

...more
Shelley B
Shelley BSource : g2crowd.com
(Reviewed on 04 August 2020) "Laserfiche to me"

What do you like best?

Ability to put all of our public records into a public portal. Has decreased the amount of time staff has to spend doing research.

What do you dislike?

Public facing web link inflexible for customization.

Recommendations to others considering the product:

Organization must buy into the product and require use by all teams. Works much better when everyone participates

What problems are you solving with the product? What benefits have you realized?

Forms and workflow! No more adobe forms and scanning to the repository.

...more
James S
James SSource : g2crowd.com
(Reviewed on 29 July 2020) "Laserfiche is Awesome"

What do you like best?

It's simple to use, and it makes my job easier! I'm able to create a workflow and then launch it. It's relatively easy once you learn how to build workflows. Then, it's easy on the end-users to save their documents into Laserfiche and the files get routed to where they need to go. Also, there are a lot of learning materials available, the Laserfiche Empower conference, and online certification classes that anyone can take. Occassionally there will be user workshops in our area where we can send users to learn even more. So the obstacles to learning more and expanding the use of our system are widely available.

What do you dislike?

Occasionally a process will stop performing the way it is supposed to. But when this happens, we use our tech support to get a resolution to the issue, usually within 24 hours, and then we are back up and running again.

Recommendations to others considering the product:

Laserfiche will take you from an antiquated way of doing things to the most sophisticated way of doing things. You'll transform the way your office runs. But, it won't be scary or difficult to achieve this change. And when you're done, you'll look back and wonder how you operated before you had Laserfiche.

What problems are you solving with the product? What benefits have you realized?

Process automation, and gathering information from others all into one place. We have realized a lot of time savings, as well as much less of a need to route files and folders around the office manually by hand. And, nothing gets misplaced or lost because it is all in the system.

...more
Olen
OlenSource : financesonline.com
(Reviewed on 24 July 2020) It is the solution your company needs

PROS & CONS

What are the best aspects of this product?

It integrates well with other applications. It also has a great user community that was able to help us understand more about Laserfiche and its awesome features.

What aspects are problematic or could work better?

There are many integration points, making it hard to use at times. The good thing is that their support team and the Laserfiche community are a great help in fixing this problem.

What specific problems in your company were solved by this product?

It made the internal process of our departments more efficient. We were able to ensure policy compliance and improve our legacy applications.

Are you a current user of this product?

Yes

...more
Shanel
ShanelSource : financesonline.com
(Reviewed on 20 July 2020) Laserfiche is an amazing investment for your company

PROS & CONS

What are the best aspects of this product?

Our manual processes were easily converted into digital workflows. This made us more efficient in our tasks and standardized our processes.

What aspects are problematic or could work better?

Learning how to use and create workflows was quite hard for us because we don't have a dedicated IT professional in our team. Fortunately, their support team assisted us throughout the process, allowing us to learn how to navigate it without prior expertise.

What specific problems in your company were solved by this product?

We don't have to rely on physical documents anymore. We were also able to standardize our processes, making us more efficient in accomplishing tasks. We were also able to implement retention rules using Laserfiche.

Are you a current user of this product?

Yes

...more
Read All Reviews

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Laserfiche Screenshots

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