Appcues

About Appcues

Deep Dive with Clara AI

Appcues is a digital adoption software that enables your team to track and increase product uptake without the help of a developer. It provides you smart tools to create beautiful, customised experiences that feel like they belong in your product with a no-code builder. Appcues offers a sophisticated targeting engine that provides the appropriate experience to the appropriate user at the right time. You can set up flows in your product based on particular actions taken by users and send a quick message or conduct a poll for all of your clients with Appcues. For personalizing or integrating in-app experiences with different channels, you can use insights from other tools in your technology stack. With Appcues’s preconfigured event visualisations and dashboards, you can track product uptake and the effect of your experiences. The platform eliminates the need of assistance of a programmer or analyst to keep track of and handle events. Users can create reports to keep track of their critical KPIs, and then store them to a dashboard for reporting and analysis at a glance.

Screenshots & Videos

Pricing

Free Trial Available
Starts at $249.00. Offers Custom plan.
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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

60%
Reviews

60%
Momentum

68%
Popularity

65%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

Business Hours, Online

Appcues Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription )

MONTHLY YEARLY

Essentials $249.00 $299.00 per month

Onboard new users and engage customers throughout their lifecycles. Ideal for startups and SMBs like: Crazy Egg

For MAUs : 2000

Features

Up to 3 seats
Audience segments : Upto 5
Dynamic personalization
Onboarding tours
Tooltips
In-app surveys
In-app messaging
NPS
Experience reporting
Goal tracking : 10
Branded themes : Upto 3
Integrations : Analytics only
Support : Email

Based upon the Number of MAUs, the pricing varies. For further details, contact the vendor.

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Growth $879.00 $879.00 per month

Billed Yearly

Maximize activation, customer revenue, and retention. Ideal for rapidly growing companies like: Segment

For MAUs : 2000

Features

User licenses : 10
Audience segments : Unlimited
Includes features of Essential plan, plus
Checklists
Announcement center
A/B comparisons
Goal tracking : 20
Branded themes : Unlimited
Custom CSS
Integrations : All
Support : Email and Phone
Dedicated Customer Success Manager

Based upon the Number of MAUs, the pricing varies. For further details, contact the vendor.

Start Free Trial

Enterprise Custom

Transform your product experience. Ideal for businesses with >500 employees or multiple products like: IBM

Features

User licenses : Unlimited
Includes features of Growth plan, plus
Event triggering
Goal tracking : 50
Roles and permissions
Activity logs (coming soon)
Enhanced security and SLA
Technical Implementation Manager

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Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 11/10/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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Appcues Reviews

User Sentiments

Easy to use, Excellent customer support, No-code solution, Effective for User Onboarding

Occasional bugs and glitches, Limited customization options, Integration challenges with SPAs, Limited reporting functionality

Do You Use Appcues?

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Review Summary

Overall, users find the product easy to use and implement, highlighting its user-friendly interface and straightforward onboarding process. They appreciate its ability to track user behavior and provide insights, helping them understand user needs and improve the product. Additionally, users value the customization options and the ability to create personalized onboarding experiences. They also mention the excellent customer support, praising the team's responsiveness and willingness to help. However, some users report occasional bugs and glitches, suggesting the need for improved stability and reliability.

Pros

Easytouse draganddrop interface: Streamlines user onboarding and simplifies creating interactive guides.
Advanced segmentation and targeting: Enables tailored messaging to specific user groups for increased user engagement.
Realtime analytics and reporting: Provides actionable insights into user behaviors and preferences, allowing for datadriven optimization.

Cons

Limited customization options: Restrictive design choices may prevent some users from achieving their desired level of branding and personalization.
Potential complexity for nontechnical users: Navigating and setting up campaigns might be challenging for individuals lacking technical expertise.
Occasional glitches and technical issues: Some users have reported intermittent bugs and technical difficulties, affecting the smooth functioning of the tool.

Appcues Reviews

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