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Showing 21 - 20 of 73 Products

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

TeleCRM logo
Engage in absolute sales with TeleCRM Write a Review
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What is TeleCRM and how does it work?

TeleCRM is a telecalling sales CRM and automation app that automates 40% of a company’s calling workflow and beats all slow competitors. TeleCRM offers an autodialer that helps employees dial 500 numbers a day. Plus, people can send 1 click WhatsApp, Email and SMS. This app comes with ultra-simple, consistent reminders. TeleCRM checks every telecaller’s activity and reports in real-time. The app helps in automatic lead capture and engagement. It sends automatic intro messages and assigns leads accordingly. Also, it has a cutting edge auto dialer that calls up leads one by one. Furthermore, the app provides intuitive call feedback recording backed by automated call records. So now the company has a record of exactly what the team members said to the prospects and clients. TeleCRM further supports follow-up and campaign scheduling, detailed automated employee tracking and reporting. Its additional features include instant Facebook lead capture/download, WFH call centre CRM for the remote sales team as well as auto-dialer based telecalling CRM.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 96%
  • Reviews 65%
  • Momentum 83%
  • Popularity 83%

TeleCRM Pricing

  • Free Trial Not Available
  • TeleCRM Offers Custom plan.

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

ZIWO logo
Interact with your clients in a seamlessly 4.7 Based on 66 Ratings
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What is ZIWO and how does it work?

ZIWO is a comprehensive call centre management software that provides companies with a straightforward solution to communicate with their clients and customers via Phone, WhatsApp and SMS from a single platform. The software comes loaded with an advanced call masking tool that enables users to connect their customers with external partners without revealing anybody’s contact details or other private information as well. Users can also leverage ZWIO to monitor calls from customers and get real-time business related feedback in an efficient manner. Call tracking also helps marketing and sales teams to measure the success rate of individual campaigns and optimise future initiatives accordingly. Moreover, remote agents also get to connect with customers via call routing facilities, besides utilising other standard features like call tracking and recording as well. Ultimately, businesses can also depend on the same to increase ROI and optimise agent wise productivity levels with an automated outbound campaign feature made available to them.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 97%
  • Reviews 76%
  • Momentum 64%
  • Popularity 78%

ZIWO Pricing

  • Free Trial Available
  • Starts at $109.00.

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Voiptime logo
Automated Cold Calling Software for Businesses 4.9 Based on 92 Ratings
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What is Voiptime and how does it work?

Voiptime is a cold calling software that is based not the cloud and drives the outbound sales of businesses. It automates the calling process with intuitive features such as preview dialer, power dialer, and predictive dialer systems. The tool packs all the capabilities of a phone dialing software into a neat package that can boost the ROI of businesses. All the three auto dialers are backed by a unique dialing logic. It even makes use of Webhooks and an API to pave way for two-way integration. Voiptime even includes local DID phone numbers for the US and up to a hundred other countries. With the help of a real-time dashboard, managers can bring themselves to speed with recent agent activities and the progress of various call campaigns that agents are working on. And a built-in CRM system sports complete client cards and information. Features include personalized conversations, downtime minimisation and maximum connect rate.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 100%
  • Reviews 69%
  • Momentum 63%
  • Popularity 77%

Voiptime Pricing

  • Free Trial Not Available
  • Voiptime Offers Custom plan.

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

ChaseData logo
Call center software for your inbound and outbound business 4.8 Based on 69 Ratings
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What is ChaseData and how does it work?

ChaseData offers powerful and affordable call center solutions for one’s BPO business by its integration with websites, social media, and traditional mass mail. The software offers a fast call back feature to reach out to a customer while his/her interest is strong, thus improving customer satisfaction. ChaseData offers industry-specific solutions to help both B2B as well as B2C marketing. The robust tools of the software keep track of how many contacts are made and the volume of sales generated. Users can control costs as well as the interface to increase the productivity of the business. The software comes inbuilt with compliance management, call logging, recording and routing, live chat and escalation management to modernize the call center business. The software provides a custom-made solution for inbound, outbound, and multichannel businesses through features like predictive and progressive dialer and click-to-call outbound dialing. The application also has an interface with email, live chat, text and social media channels. It even offers integration with the greatest productivity apps to increase sales. ChaseData comes with an onboard analytics feature to manage call queues, track performance and monitor customer satisfaction levels.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 100%
  • Reviews 81%
  • Momentum 61%
  • Popularity 75%

ChaseData Pricing

  • Free Trial Available
  • Starts at $89.00.

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Truly logo
Build Sales with Calls 4.4 Based on 225 Ratings
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What is Truly and how does it work?

Truly software is an simple communications product line used to manage CRM data to enrich existing activity data. The software offers Click to Call, Call Notes, Voicemail Drop, and more. Measure the performance of your teams with reporting dashboard. It supports Mobile Android and iOS. Small, Medium and Large companies make use of the software.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 100%
  • Reviews 75%
  • Momentum 62%
  • Popularity 72%

Truly Pricing

  • Free Trial Available
  • Starts at $55.00. Offers Custom plan.

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

contactSPACE logo
Get better outcomes with fewer efforts 4.7 Based on 11 Ratings
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What is contactSPACE and how does it work?

contactSPACE is an automatic and efficient contact centre software that comes with a plethora of innovative features. With this software, you can keep each and every call customized and on-message. Moreover, you can make the most-suitable contact at a precise time so that you get the best results with more conversations and fewer efforts. If you are not satisfied with the default interface then this software allows you to take control, and generate the best agent interface that you desire; thanks to the drag-and-drop visual editor. contactSPACE also comes with robust contact strategies as you can use post-call surveys, easily-customisable IVRs, diallers, call queues, and professional routing to produce a smooth experience to the consumers in your contact centre. In addition to that, you can use phone payments that are PCI-compliant, halting the recording at the time of transmission while managing the communication via the process.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 100%
  • Reviews 66%
  • Momentum 64%
  • Popularity 76%

contactSPACE Pricing

  • Free Trial Not Available
  • Starts at $105.00.

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

mySQM Customer Service QA logo
Customer Service QA Software Write a Review
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What is mySQM Customer Service QA and how does it work?

mySQM customer service QA software is built for call center agents to provide them with real-time feedback, quality assurance, coaching, and recognition to deliver great CX. mySQM customer service QA software empowers, recognizes, and engages agents by providing them real-time feedback, quality assurance, coaching, and recognition to deliver great CX. In addition, real-time, actionable reports (e.g., great CX delivery, service recovery opportunities) are pushed out to agents and managers.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 97%
  • Reviews 60%
  • Momentum 64%
  • Popularity 85%

mySQM Customer Service QA Pricing

  • Free Trial Not Available
  • mySQM Customer Service QA Offers Custom plan.

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Collab logo
The Worlds Leading Multimedia Contact Center Write a Review
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What is Collab and how does it work?

Collab is the perfect product for anyone looking to optimize their digital transformation journey. This comprehensive solutions enable a smart balance between automation and direct human interaction to ensure maximum efficiency. With Collab, Customer an streamline processes across the entire organization, improve customer engagement, and get better insights into how best to optimize operations. It provide detailed analytics to help and identify inefficiencies and plan for improvement. This user-friendly interface helps non-tech professionals get up and running quickly while providing full access of controls for skilled tech-savvy users. Moreover, the customer support team provides round the clock assistance so the team can make the most of this innovative platform. Taking advantage of Collab will empower customers business with data-driven decision making, enabling more efficient operations with an enhanced customer experience along the way.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 97%
  • Reviews 60%
  • Momentum 68%
  • Popularity 81%

Collab Pricing

  • Free Trial Not Available
  • Collab Offers Custom plan.

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Vert-Age Dialer logo
Provides comprehensive BPO solutions Write a Review
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What is Vert-Age Dialer and how does it work?

Vert-Age Dialer is a call centre software that is used to increase business efficiency and productivity. With a personalised dashboard and interactive communication options, this software helps businesses to reach out to the right prospects with utmost accuracy. This software program is technically advanced to make the business process in call centres simpler and more productive. It also comes as a complete call centre platform to make outbound calls automated. Furthermore, the predictive dialer of the software dials a list of phone numbers and connects answered calls directly to the agents. Vert-Age Dialer contains different dialling modes backed by an answering machine detection facility. It also ensures agent productivity at a low cost, besides providing an IVR and skills-based routing facility that delivers outstanding customer experiences on the go. Businesses can also store customer records in one place and manage proper follow-ups with its Customised CRM feature. Other features of Vert-Age Dialer include cloud-based solutions, ticket management, missed call services and chatbot/voice bot.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 100%
  • Reviews 60%
  • Momentum 67%
  • Popularity 76%

Vert-Age Dialer Pricing

  • Free Trial Not Available
  • Vert-Age Dialer Offers Custom plan.

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

uContact logo
A Simple All-in-one Contact Center Solution 4.9 Based on 55 Ratings
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What is uContact and how does it work?

uContact software is a Call Center Software used to manage all your business. It is a unified inbox of interactions to manage the experience of the customer across Phone, SMS, webchat, email WhatsApp and Social Media. Small, Medium and Large companies make use of the software.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 100%
  • Reviews 74%
  • Momentum 61%
  • Popularity 72%

uContact Pricing

  • Free Trial Not Available
  • Starts at $40.00.

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

PrimoDialler logo
Cloud-based call center software 4.9 Based on 68 Ratings
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What is PrimoDialler and how does it work?

PrimoDialler is a cloud-based call center software that can be run on multiple platforms like Android, Mac, iOS, Windows, etc. In addition to several useful call center features, it comes enhanced with multiple predictive dialer features as well. The platform does not require any complicated installation process and is very easy to use. PrimoDialler features include call log, call recording, call scripting, escalation management, queue management, voice recognition, etc. The software comes designed with progressive dialer, predictive dialer and manual dialer. The software helps in personalizing and streamlining the customer service you intend to offer through your call center.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 96%
  • Reviews 70%
  • Momentum 60%
  • Popularity 80%

PrimoDialler Pricing

  • Free Trial Available
  • PrimoDialler Offers Custom plan.

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

YakoVoice logo
Cloud Call Center Write a Review
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What is YakoVoice and how does it work?

YakoVoice is a cloud call centre that can be used by small business, and one can get started with a five-seater call centre within 10 minutes, thanks to the power of AI used by this software. It is a cutting edge solution for cloud telephony, which in return helps in empowering your firm. The voice platform offered by YakoVoice comes with a plethora of services and products that assist in automating any business and offers the maximum benefits of cloud telephony. With the help of this software, you can discover the real power of cloud telephony. Getting access to all communication solutions under a single dashboard is made possible by YakoVoice. It will not only help the customers to connect to the brand with ease but at the same time, allow users to expand their business across the world without burning a hole in their pockets.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 100%
  • Reviews 60%
  • Momentum 60%
  • Popularity 79%

YakoVoice Pricing

  • Free Trial Available

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Calabrio One logo
Powerful call center with cross-platform reporting tool. 4.2 Based on 217 Ratings
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What is Calabrio One and how does it work?

It is one of the powerful call center solution that helps you to build a modern contact center. It allows you to create a central command center where you can manage all the inbound and outbound calls. Using this software, you can monitor all calls in real-time and it auto-records every call that can be used for quality analysis. It has an advanced analytics feature which tracks all customer interactions and extract insights. In addition, it has cross-platform reporting tool which collects all the interaction data and generates an effective report. Using its customized dashboard, you can deliver instant feedbacks to your agents by monitoring their calls.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 86%
  • Reviews 81%
  • Momentum 65%
  • Popularity 82%

Calabrio One Pricing

  • Free Trial Not Available
  • Calabrio One Offers Custom plan.

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Velocify Dial-IQ logo
Add a reliable inbound/outbound sales dialer and accelerate sales 4.2 Based on 24 Ratings
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What is Velocify Dial-IQ and how does it work?

Velocify Dial-IQ is a reliable inbound and outbound sales dialer, which helps users to make more calls and carry out better conversations. With this software, one can enjoy a seamless experience between sales acceleration and voice engagement tools. It is a click-to-call sales dialer that assists the sales teams to have more conversations and focus on the right prospect every time. The software helps to grow one’s mortgage business faster, and when joined with Ellie Mae, a digital learning platform, can together help the lenders to originate more loans. This further helps to reduce time to close the deals and lower the costs without delay. This platform delivers unrivaled results through inbound/outbound blending, power dialing, international dialing, pre-recorded voicemail facility, performing a thorough analysis, preparing reports, live coaching, etc. With Velocify Dial-IQ, one can make use of the communication tools, save time and be more productive on a single screen. The software ensures responsiveness and productivity through a larger number of dials, initiating meaningful conversations, and generating more revenue. The Dial-IQ has been specifically designed for sales, and it has all the features to bring optimal sales workflow and focus on activities leading to more revenue.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 96%
  • Reviews 69%
  • Momentum 60%
  • Popularity 67%

Velocify Dial-IQ Pricing

  • Free Trial Not Available
  • Velocify Dial-IQ Offers Custom plan.

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Intalk.io logo
The smart omnichannel customer engagement platform Write a Review
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What is Intalk.io and how does it work?

Intalk.io is an multichannel customer engagement software solution with enterprise-grade communication capabilities that is based in India. Within a dynamic and comprehensive, centrally controlled Customer Experience Management Platform, Intalk.io combines all company communication channels - call, SMS, email, social media, and webchat in one. Intalk.io’s smart solutions make it simpler for the user to manage the workflow using the cloud contact center technology in order to provide a smooth experience. It helps to improve customer satisfaction, boost ROI, and elevate the FCR scale across all departments and sectors. Your clients can enjoy a smooth experience while communicating with you. It focuses on assisting you in overcoming obstacles and strengthening your client connections. With Intalk.io, users get a cloud contact centre software solution that steers their brand in the correct direction by providing outstanding customer service and offers them a competitive advantage by increasing quality leads. You can increase your sales team's productivity by concentrating on the appropriate leads. Furthermore, it gives your staff the tools they need to convert more customers. The platform offers a free demo too.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 100%
  • Reviews 60%
  • Momentum 62%
  • Popularity 66%

Intalk.io Pricing

  • Free Trial Available
  • Intalk.io Offers Custom plan.

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Servetel logo
Get connected with customers in an efficient way 4 Based on 1 Ratings
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What is Servetel and how does it work?

Servetel is a cloud-based telephonic service providing software company. The software ensures the stable and efficient connection between its customers and their business. With Servetel, users can generate virtual mobile numbers of their choice and run multiple missed call campaigns with them. This will connect them with more customers at no cost. The software comes with an interactive voice response (IVR) feature that allows its users to improve their customer engagement efficiently. Further, it has a voice broadcasting feature that allows users to convey their voice messages to the mass audience. One can easily record conversations with the customers for quality control, live monitoring and performance review with the software’s call recording feature. Users can forward business calls to any available destinations with Servetel’s call forwarding feature. The software also comes with a remote admin portal so that the company head can stay updated about every ongoing call between customers and agents. Users can keep track of the number of missed calls and received calls with the active SMS feature of the software.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 93%
  • Reviews 60%
  • Momentum 65%
  • Popularity 82%

Servetel Pricing

  • Free Trial Available
  • Servetel Offers Custom plan.

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

VoxDesk logo
Your call center software Write a Review
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What is VoxDesk and how does it work?

Voxdesk is a call center software that helps businesses automate calls, improve team productivity and enhance customer experience. You can increase your call connects with features like pre-recorded soundboards, automated voicemails, customized call disposition, timezone connect, and a powerful dialer with advanced priority rules. The dialer feature of voxdesk allows to screen out answering machines, reduce agent wait time, and boosts connection. You get text-to-speech, SMS integration, and monitor dialed numbers with it. Call analytics lets you record call reports, and regular call logs, track calls, and gather accurate & detailed data. Music on hold feature helps to engage customers, build value, and increase call retention rate. With soundboards, you get to play pre-recorded audio files to customers to keep them engaged and multi language support & multiple input signals. Predictive dialer, a clever dialer, makes simultaneous calls to many numbers before routing the call to your agent or contact person.Some other features that come with this software are call dispositions, call center scripts, voicemail drop, list management, voice bot, and call campaign.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 94%
  • Reviews 60%
  • Momentum 65%
  • Popularity 67%

VoxDesk Pricing

  • Free Trial Not Available
  • Starts at $9.99. Offers Free-forever and Custom plan.

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

My Hotline logo
A Call Management Software Write a Review
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What is My Hotline and how does it work?

My Hotline software is a Cloud Based Business Call Management System to automate business. The software offers customizable tools to record calls, automate routing to meet customer's needs. The Cloud Telephony Integrated CRM used to analyze the sales based on prospects. Generate detailed report to measure the customer’s purchase history.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 100%
  • Reviews 60%
  • Momentum 61%
  • Popularity 70%

My Hotline Pricing

  • Free Trial Not Available
  • My Hotline Offers Custom plan.

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

3CLogic logo
Amp up your customer-specific communication levels in real-time with 3CLogic 3.6 Based on 97 Ratings
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What is 3CLogic and how does it work?

3CLogic is an appropriate contact centre solution that helps companies to transform their cloud platform or CRM by integrating voice with the pre-existing digital channels of communications. The solution helps companies to improve their contact centre services by introducing voice-enabled self-service mechanisms. It also comes loaded with a robust call centre functionality that enables users to contact individual clients through leading platforms like ServiceNow, SAP, Microsoft Dynamics and SugarCRM. With 3CLogic, businesses can easily create, modify and manage dynamic call flows designed to work with external business workflows. The solution even allows companies to use third-party data, matching customers with the right agent who can help them in the most appropriate way. With 3CLogic, users are also provided real-time visibility into the performance-related matters of Interactive Voice Response (IVR) workflows. Thus enabling them to identify operational bottlenecks, deflection points or drop-offs on the go. Advanced keyword spotting rules, call transcription and machine learning facilities included within the particular software helps with seamless identification of individual sentiments or tones of a customer-specific interaction.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 85%
  • Reviews 76%
  • Momentum 61%
  • Popularity 78%

3CLogic Pricing

  • Free Trial Not Available
  • 3CLogic Offers Custom plan.

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

HoduCC logo
Comprehensive and consolidated contact center software 3.9 Based on 12 Ratings
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What is HoduCC and how does it work?

HoduCC has inbuilt web-phone which is based on WebRTC technology by Google. HoduCC provides a ready plugin to integrate with the client website to chat with customers. A Predictive Dialer Software is an ideal tool for businesses with huge call volumes. Let’s take the customer’s engagement with the organization to the next higher level. Advanced ACD helps to evenly distribute the calls among available agents by following specific strategies. Assist the clients through email even if agents are busy with lined up calls. Automation can be a major contributor in to use resources effectively and enhance productivity. Call Center Software has all the required features to manage the inbound, outbound customer call center business. Contact center software delivers advanced social media capabilities for customer service and organizations.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 96%
  • Reviews 69%
  • Momentum 61%
  • Popularity 64%

HoduCC Pricing

  • Free Trial Available

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