Ytel Alternatives and Competitors

Twilio Flex is a programable communication platform designed for effective businesses, helping brands connect with their customers over text messages, voice/video call and email. To set up a communication network, the software either uses the Internet of Things, Elastic SIP Trunking, Phone Numbers or Short Codes. It accelerates the communication process by providing the widest breadth of communication mechanism. This way, Twilio Flex also saves 34% of the users’ operational expenses. The platform deploys a 100% cloud contact centre within days at which companies can adapt, inspect and adjust any part of the contact centre. Organisations can also provide relevant and contextual information to their agents for highly personalised interactions. With Twilio Flex, developers can respond to rapidly changing market conditions by making alterations in their applications. It also allows them to get feedback from individual customers and deliver the right outcome. The software helps to generate new business insights that further enhance operational strategies.

SMS.to offers a powerful web platform and API, providing a smarter way for businesses to communicate with customers in multiple channels. They will help you stay compliant with different privacy laws and regulations like GDPR with built-in features. Shortlinks allow you to get detailed information for each campaign allowing you to perform A/B tests. 2 WAY SMS allows you to rent virtual mobile numbers that can be used as SENDER ID or to collect responses back from your customers. Rent virtual mobile numbers or toll-free numbers to use as your senderID's, receive SMS, run surveys, build conversational applications all through SMS.to.

Zipwhip helps businesses communicate with their customers using simple texts. The software allows users to message their existing business phone numbers, integrate with applications they use daily, and send and receive texts on their mobile or computer devices. It provides several features such as in-built personalization, Emojis, customized signatures, group messaging, and MMS to accomplish more work in less time. Users can also create reusable templates to quickly send standard messages repeatedly with simple text templates. It also has a scheduling feature to avoid last-minute scrambles by scheduling texts like billing reminders and appointments. Users can also create auto-replies to ensure their customers always get a response, even when they text them outside of business hours. It also helps in recruiting by connecting users with candidates discreetly. Users can send interview reminders and request for availability of documents. Zipwhip can also be used for marketing by creating events, sales, campaigns, improving engagement, and generating revenue through text marketing. Businesses can track, analyze, and optimize their performance using easy-to-read reports.

They are the customer layer for the internet, powering the most engaging interactions companies build for their customers. We provide simple tools that solve hard problems, delivered as a developer-first cloud platform with global reach and no shenanigans pricing. Securely connect with customers over their preferred channels with a programmable, ready-to-use application for sales teams.

DialedIn provides business owners with professional call center software that guarantees customer satisfaction. Customer interactions can be challenging, yet DialedIn makes it easier for any company in any industry to make each call quick, efficient, and personal. The software works as an all-in-one solution for inbound and outbound call centers by combining all the necessary support functions into easy-to-use software. The powerful tools that DialedIn provides help contact centers to personalize each customer experience, regardless of the industry. As a business, ensuring a good customer experience should be a top priority. DialedIn makes it easier to reach and exceed customer expectations by offering integrated features that streamline and optimize operations. These features are designed to make it simple for you to keep up with the customer's journey and provide personalized customer engagement. With DialedIn you can increase customer loyalty, build better relationships, and understand customer behavior as well as deliver faster services and resolution. So why wait? Fuel customer satisfaction with DialedIn Call Center Software wraparound solution today.

Add texting capabilities to existing landline, toll-free, MS Teams, and VoIP numbers Reach customers instantly and drive business growth using modern business texting. Make legacy infrastructure smarter by adding texting capabilities to existing landlines and toll-free numbers. Add external texting to MS Teams numbers for a complete communication experience; all in one place.

Telnyx provides a platform and API with carrier-grade voice, data and messaging capabilities. By using its developer-friendly APIs, it seeks to transform the client business communications. It offers three products, the first being Elastic SIP Trunking, which targets crystal clear calls with low latency, jitter, and packet loss. There's number search, automated porting, number tagging, and the platform built for efficient and fast communications. It offers security using end-to-end TLS and SRTP/ZRTP encryption and boasts very high availability. With Programmable SMS users can send and receive texts globally with the SMS API built for reliable, enterprise-grade messaging and gain actionable insights with detailed records in real-time. Call Control lets users build a custom calling experience. Telnyx Call Control lets you make, manage and route calls globally to any device — phone, app or browser. Its voice API provides the flexibility to build calling experiences into other applications.

Textable is an out of the box, bring-your-own-provider, messaging platform for VoIP phone numbers. Enable messaging with your existing VoIP phone number and start texting within minutes. Textable allows you to use your business phone numbers to separate personal and business communications. Easily connect your existing VoIP numbers and start messaging in minutes. Real-time messaging application in your browser window. Supports push notifications. Always in sync with your mobile app.

SMS gateway hub software, alternatively called the All-in-One SMS solution is a SMS marketing software, optimal for marketers or promoters to send marketing and promotional SMS to their customers in a minute. This API solution is the easiest and quickest way of sending automatic messages directly from the user's platform. SMS Gateway Hub makes it easy for the users to maintain the records, store them, and follow all the other updates. Moreover, it has the features of sending bulk messages in various formats and multiple networks. SMS gateway Hub software comprises features like promotional SMS, OTP SMS, short code SMS, transactional SMS, and much more. Through the two-way SMS for contest and voice call ability, users can ultimately engage with their customers. Users can also generate leads with miss call alert services to meet their business requirements accordingly. This software is an ideal solution for small and midsize businesses due to its superior connectivity and flexibility.

Hello Hunter is a predictive dialer software that helps users enhance their calling results by 400%. Advanced dial modes including full predictive dialling featured by the software, helps administrators to override specific algorithms and set a faster or slower rate for each campaign. Also, Hello Hunter comes loaded with an inbound support mechanism that facilitates blended inbound and outbound campaigns to similar agents within the same system. Its manual dialling mode helps users gain access to a seamless click to call interface and get connected to a specific contact using a single telephone line. This predictive dialling software also comes loaded with a variety of voice connection methods for users that includes Dial-out, SIP phone, Google Talk, Dial-in and SIP addresses. Moreover, Hello Hunter also ensures 100% compliance with campaign based real-time abandonment rate reporting facilities. Its admin switchboard interface is capable of providing an accurate view of current business updates. Other loaded features include agent monitoring, CRM integration system, crystal clear calls and desktop application responsiveness.

RingCentral Contact Center is an omnichannel inbound contact centre solution that helps businesses with seamless customer monitoring. Businesses of all types can use this platform to achieve efficient communication across the entire workplace. The software comes loaded with a variety of advanced features to help businesses optimise inter-departmental communication and strengthen customer wise relationships in real-time. Its skills-based routing system lets customers connect with the right department in an instant. Moreover, with an agent management facility, supervisors get to create agent wise schedules and reduce waiting times between calls. High-quality insights provided by RingCentral Contact Center help businesses improve their sales and get agent wise tasks monitored in an efficient manner. An omnichannel routing mechanism made available by the same helps agents receive and direct calls based on their availability, capacity and other pre-defined parameters facilitating speedy engagement. Moreover, customisable visual reports offered by the platform backed by an informative dashboard lets managers extract key business-relevant metrics, enabling better outcomes. Active integration with external platforms like Oracle and Salesforce helps businesses deliver a personalised experience to their loyal customer base.

Dialpad Sell is an inside sales call center that leverages AI technology to provide accurate business intelligence and train sales teams at the same time to deliver optimised sales performance. Its expert services are trusted widely by companies such as Motorola, Quora, and TED among others. With convenient features, Dailpad Sell offers its users unparalleled solutions to optimise their sales and reach. Also, as a sales communication platform, it comes equipped with functionalities like video conferencing, dialer and SMS facilities for streamlined data access. Admins can also make use of the real-time sales coaching facilities to help reps hone their verbal communication skills and deliver exceptional customer service. With post-call analytical services, Dialpad Sell delivers deep insights that enable users to uncover best practices and modify their sales techniques in real-time. Moreover, active CRM integration facilities help businesses retain essential data like call logs, transcripts, and notes within a unified space. Inbuilt machine learning technology helps deliver intelligent recommendations for improved sales strategies.

Orum is a tool that leverages AI to detect voicemails, navigate phone directories, and filter out bad numbers so that reps can get into live conversations with real humans quickly. It integrates and connects to Salesforce, Outreach, and Salesloft seamlessly. Users can easily pull in call tasks, outreach history, and contact details whenever needed. The solution does not require SalesOps and runs smoothly. The platform automatically identifies and removes bad numbers from the list and breaks down data quality so that users can make better decisions in the future. It comes with in-browser and high-fidelity VOIP dialing and users can call up to 10 lines in parallel. The tool has AI-powered voice transcription, voicemail detection, and phone tree navigation as well. Users can easily search and filter for calls by disposition and type and listen in to calls within Orum to help reps improve. Managers can visualize the performance of team members over time and also get full disposition details like no answer, answered, and busy etcetera.

3CX Power Dialer was designed from the ground up specifically for 3CX. With 3CX Power Dialer you can automate unattended calls to patients or customers using unique contact lists.

PhoneBurner is a cloud-based power dialer and sales acceleration platform that helps reps get better results from their outreach, in less time. The software handles repetitive tasks and automates workflows, so reps engage with up to 4x more contacts every hour. Using any phone or VOIP softphone, reps can dial smarter and faster from anywhere. Instant, delay-free connections produce higher quality conversations and closing rates. The included sales CRM effortlessly manages all contacts, correspondence, and call campaigns. Integration with over 150 top CRMs and apps is also available. PhoneBurner’s ability to leave voicemails, send emails, log calls, move contacts to different folders, all in just a click based on call outcome, results in a typical call volume of 60-80 contacts per hour. Email tracking, text messaging, and other features result in increased callbacks, conversations, and opportunities. Users can increase live answer rates by displaying local Caller IDs when dialing. Intelligent automated lead distributions save admins time while ensuring maximum lead utilization. Call recordings and custom reports give managers the oversight they need to train reps and generate results.

SignRequest is an electronic signature solution that aims to make the process of signing documents such as contracts, quotes. and invoices quicker and easier, in a legally binding and secure way. Documents can be signed in both PDF and Microsoft Word, and can be created to match a company’s brand, with customizable color schemes and logos. SignRequest allows you to store all the documents in one place, as well as share them via email with your team or external companies. By using SignRequest’s API, you can integrate this digital signage software with your company’s internal systems such as your CRM solution or your website. You can also integrate it with Google Docs, Gmail, and Salesforce. SignRequest aims to streamline administrative processes, as well as help your company meet its sustainability goals through printing less paper. It also provides a dashboard where you can view the status of the documents you have sent to be signed, and allows you to create template documents so you can more quickly send out contracts to be signed.

Acqueon Engagement is a new breed of omnichannel campaign management software that features a built-in dialer, a Customer Data Platform (CDP), and an integrated compliance toolbox. Stay safe with integrated checks when new contacts are added and in real-time when executing campaigns. Acqueon Engagement helps you stay compliant with TCPA, GDPR, CCPA, and other privacy regulations by simply turning on controls as needed. Connect to all your data sources using native integrations to CRM and EHR systems, APIs to connect to your custom apps, and file imports. Acqueon ingestion engine onboards and consolidates your various data sources into a Customer Data Platform (CDP).

Mojo Dialer, is the ultimate prospecting platform that allows users to make at least 300 calls per hour. It comes along with scores of features such as the Mojo Lead Manager, Mojo Dialer, Mojo Data, Mojo Marketing, Mojo dashboard, and Mojo Mobile. Speaking of Mojo Lead Manager, users can easily import data, post data from the data preferred partners, or use a custom lead capture form to fill in the pipeline. It lets users manage their tasks, follow up calls, go through the calendars, and so on. The software can be integrated with platforms like Wise Agent, Follow Up Boss, Zapier, etc, which makes it ideal for looking up for leads. The dialer offers clear call quality, and it is built on a simple calling module, which allows users to get access to popular sales calling techniques. The data includes high-quality real estate, and cold calling leads to accelerate the listing inventory. Next, one gets to use powerful marketing tools, along with databases that can convert leads to past clients. Lastly, this software pays much attention to personal/team prospecting performances and maintains goal tracking by keeping track of the prospecting metrics on the dashboard.

GoDial is an automatic call dialer and CRM application. It is a highly sought-after dialer and CRM platform thanks to the inbuilt supercharged capabilities that include unlimited calling, zero call charges, seamless call recording and effective CRM. This automatic call dialer makes it easier for callers to ring up large call lists at a go, of course, accompanied by scheduled callbacks and dictation of voice notes. The CRM ensures that the call recipients are instantly intimated with necessary business cards, personalised texts as well as call quality surveys for necessary improvisations. Based on the calls made over a specific period, GoDial prepares insightful reports. These reports are divided into two kinds, the master report that allows clients to filter through selective calls and check on the outcome. The second kind is the summary report that provides to clients an overview of calls, spent time, productivity and call duration, all according to the day for which the search is being made. All the calls initiated are completely encrypted and safeguarded under the AWS server.

Use TP Smart Dialer for your VoIP Business and provide great calling experience to your customers. Best Mobile Dialer with crystal clear voice quality.